What users are saying about
17 Ratings
13 Ratings
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.2 out of 100
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

Accelo

Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
Charles Fashana, MBA | TrustRadius Reviewer

Daylite

If your team uses only Macs, then I suggest investigating Daylite 6, which is cloud-based. We've found upgrades to be tricky, sometimes users have difficulty connecting to the data-base on the main user's Daylite Server. My opinion is that it would be easier to begin fresh with 6 than upgrading and moving our current Daylite Server to the cloud. And there's no going back, once you move to the cloud, you're committed.
Pattie Covert | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Accelo
Daylite
7.3
Task Management
Accelo
Daylite
8.0
Resource Management
Accelo
Daylite
8.0
Gantt Charts
Accelo
Daylite
8.0
Scheduling
Accelo
Daylite
9.0
Workflow Automation
Accelo
Daylite
6.0
Team Collaboration
Accelo
Daylite
7.0
Document Management
Accelo
Daylite
3.0
Email integration
Accelo
Daylite
9.0
Mobile Access
Accelo
Daylite
8.0

Professional Services Automation

Accelo
Daylite
4.0
Integration with accounting software
Accelo
Daylite
4.0

Pros

Accelo

  • Timing Client Work: You are able to better manage your time on your clients.
  • Housing Client Info in one Area: You can view all you need for any given client in one area.
Anonymous | TrustRadius Reviewer

Daylite

  • Integrates with Mac Mail to automatically catalog email exchanges with both individuals and companies.
  • Allows for robust customization to meet the specific information needs of my company
  • Acts as a hub for daily activities and tasks
Dana Hursey | TrustRadius Reviewer

Cons

Accelo

  • Cumbersome processes - feels like tasks take longer than they should.
  • We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
  • Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.
Ryan Freeman | TrustRadius Reviewer

Daylite

  • I still do not use the Project part as much as I could do, even if I tried several times. I think some improvements could be done with the interface, in order to make it more intuitive.
  • The software is intented to be used with a US/Canada logic. It would be nice to be able to organize fields in the contacts in a different way, more logical to the different countries it is used in. Each country puts zip codes in different place for example.
  • It would also be nice to have the possibility to assign a contact to several categories, and to create sub-categories.
Fred ALPI | TrustRadius Reviewer

Likelihood to Renew

Accelo

Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan | TrustRadius Reviewer

Daylite

No score
No answers yet
No answers on this topic

Support Rating

Accelo

Accelo 7.4
Based on 4 answers
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
Charles Fashana, MBA | TrustRadius Reviewer

Daylite

No score
No answers yet
No answers on this topic

Alternatives Considered

Accelo

We used Workfront prior to using Accelo, mainly for project management and retainer management. There is no comparison between the two as Accelo blows it away.
Chris Osterhout | TrustRadius Reviewer

Daylite

As noted earlier, we're abandoning Daylite and moving to another project management system that a. allows both Mac and PC users b. is cloud-based. We think we could benefit with an company-wide system, and Daylite 6 won't fit the bill. Our group is currently vetting different products, and Teamwork is the top of our list.
Pattie Covert | TrustRadius Reviewer

Return on Investment

Accelo

  • Helps with tracking prospects through the sales/marketing funnel
  • Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.
Anonymous | TrustRadius Reviewer

Daylite

  • It absolutely keeps me informed on my client interactions
  • Centralizes my tasks and to-dos
  • Integrates nicely with LinkedIn for greater reach and deeper information.
Dana Hursey | TrustRadius Reviewer

Screenshots

Pricing Details

Accelo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

* Per Installation

Accelo Editions & Modules

Edition
Projects (Per Month on Annual Contract)$391
Sales (Per Month on Annual Contract)$391
Retainers (Per Month on Annual Contract)$391
Service (Per Month on Annual Contract)$391
ServOps (Per Month on Annual Contract)$791
  1. per user
Additional Pricing Details
ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.

Daylite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Daylite Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison