What users are saying about
22 Ratings
6 Ratings
22 Ratings
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Score 8.4 out of 100
6 Ratings
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Score 9.7 out of 100

Likelihood to Recommend

Accelo

Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
Charles Fashana, MBA | TrustRadius Reviewer

Gqueues

GQueues ties in very nicely with the principles outlined in David Allen's "Getting Things Done" so if you're a fan, give GQueues a try.I use GQueues both personally and professionally to help keep things in order. I find it easy to modify how I use this service when my needs change. I also use GQueues to keep track of future ideas, websites and books to be read someday and overall goals. It is very customizable to what you need.
Karen Mellendorf | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Accelo
Gqueues
5.9
Task Management
Accelo
Gqueues
9.7
Resource Management
Accelo
Gqueues
9.0
Gantt Charts
Accelo
Gqueues
2.4
Scheduling
Accelo
Gqueues
6.0
Workflow Automation
Accelo
Gqueues
5.7
Team Collaboration
Accelo
Gqueues
8.6
Document Management
Accelo
Gqueues
2.7
Email integration
Accelo
Gqueues
9.5
Mobile Access
Accelo
Gqueues
9.7
Timesheet Tracking
Accelo
Gqueues
1.0
Change request and Case Management
Accelo
Gqueues
5.0
Budget and Expense Management
Accelo
Gqueues
1.0

Professional Services Automation

Accelo
Gqueues
1.0
Quotes/estimates
Accelo
Gqueues
1.0
Invoicing
Accelo
Gqueues
1.0
Project & financial reporting
Accelo
Gqueues
1.0

Pros

Accelo

  • Timing Client Work: You are able to better manage your time on your clients.
  • Housing Client Info in one Area: You can view all you need for any given client in one area.
Anonymous | TrustRadius Reviewer

Gqueues

  • Handling recurring tasks.
  • Assigning tasks.
Dawn Carey | TrustRadius Reviewer

Cons

Accelo

  • Cumbersome processes - feels like tasks take longer than they should.
  • We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
  • Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.
Ryan Freeman | TrustRadius Reviewer

Gqueues

  • Needs more display options, e.g. display tasks in "card" format
  • Screen format is a bit dated.
  • Awkward to use when window is maximized.
Olin Wilson | TrustRadius Reviewer

Likelihood to Renew

Accelo

Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan | TrustRadius Reviewer

Gqueues

No score
No answers yet
No answers on this topic

Support Rating

Accelo

Accelo 7.7
Based on 4 answers
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
Charles Fashana, MBA | TrustRadius Reviewer

Gqueues

Gqueues 9.1
Based on 2 answers
They are very responsive via email.
Dawn Carey | TrustRadius Reviewer

Alternatives Considered

Accelo

We used Workfront prior to using Accelo, mainly for project management and retainer management. There is no comparison between the two as Accelo blows it away.
Chris Osterhout | TrustRadius Reviewer

Gqueues

We have tried some other task management tools such as Producteev. This one is very intuitive and just does what you need it to do and does it well.
Kristen Houston | TrustRadius Reviewer

Return on Investment

Accelo

  • Helps with tracking prospects through the sales/marketing funnel
  • Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.
Anonymous | TrustRadius Reviewer

Gqueues

  • GQueues makes it easy for me to track next steps to avoid missing deadlines
Karen Mellendorf | TrustRadius Reviewer

Screenshots

Pricing Details

Accelo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Accelo Editions & Modules

Edition
Projects (Per Month on Annual Contract)$391
Sales (Per Month on Annual Contract)$391
Retainers (Per Month on Annual Contract)$391
Service (Per Month on Annual Contract)$391
ServOps (Per Month on Annual Contract)$791
  1. per user
Additional Pricing Details
ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.

Gqueues

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Gqueues Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison