Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Accelo
Score 8.9 out of 10
Small Businesses (1-50 employees)
Accelo is used by professional service businesses to manage their client work. The cloud-based platform manages client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, and resourcing. With an emphasis on time and money, the client work management platform gives a holistic view of up-to-date business data and financial performance. It presents client communications, activities and work centralized in a single platform, so users know…
$24
per month per user
Keap
Score 8.3 out of 10
N/A
Keap is a small business-focused, comprehensive sales and marketing platform which combines basic contact management, CRM, marketing automation, and e-commerce capabilities into a single, subscription-based SaaS product.
$129
per month
Pricing
AcceloKeap
Editions & Modules
Plus
$24
per month per user / per product
Premium
$39
per month per user / per product
Pro
$129.00
per month
Max
$199.00
per month
Offerings
Pricing Offerings
AcceloKeap
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsAccelo Plans start at $120.00 Per Month (on an Annual Contract) for Plus, and $195.00 Per Month (on an Annual Contract) for Premium. Plans include 5 Licenses which are used for various Accelo Products: Sales & Quotes, Projects, Tickets, Retainers, Billing, and Reports.All plans awith 1 user and 500 contacts. The price is $30.00 for each additional user.
More Pricing Information
Features
AcceloKeap
Project Management
Comparison of Project Management features of Product A and Product B
Accelo
7.6
6 Ratings
1% below category average
Keap
-
Ratings
Task Management9.26 Ratings00 Ratings
Resource Management8.04 Ratings00 Ratings
Gantt Charts8.02 Ratings00 Ratings
Scheduling6.76 Ratings00 Ratings
Workflow Automation7.55 Ratings00 Ratings
Team Collaboration6.75 Ratings00 Ratings
Support for Agile Methodology7.94 Ratings00 Ratings
Support for Waterfall Methodology4.82 Ratings00 Ratings
Email integration7.26 Ratings00 Ratings
Mobile Access7.95 Ratings00 Ratings
Timesheet Tracking9.25 Ratings00 Ratings
Change request and Case Management7.54 Ratings00 Ratings
Budget and Expense Management8.66 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Accelo
7.8
6 Ratings
3% above category average
Keap
-
Ratings
Quotes/estimates7.65 Ratings00 Ratings
Invoicing8.64 Ratings00 Ratings
Project & financial reporting8.15 Ratings00 Ratings
Integration with accounting software7.04 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Accelo
-
Ratings
Keap
7.4
29 Ratings
51% above category average
Task management00 Ratings7.120 Ratings
Billing and invoicing management00 Ratings8.116 Ratings
Reporting00 Ratings6.227 Ratings
Automated CRM activity logging00 Ratings6.41 Ratings
Sales pipeline management00 Ratings9.11 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Accelo
-
Ratings
Keap
6.8
146 Ratings
19% above category average
WYSIWYG email editor00 Ratings7.850 Ratings
Dynamic content00 Ratings6.447 Ratings
Landing pages00 Ratings6.9130 Ratings
A/B testing00 Ratings6.110 Ratings
Mobile optimization00 Ratings7.1121 Ratings
Email deliverability reporting00 Ratings7.8193 Ratings
List management00 Ratings8.4143 Ratings
Triggered drip sequences00 Ratings8.649 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Accelo
-
Ratings
Keap
8.2
147 Ratings
39% above category average
Lead nurturing00 Ratings8.6142 Ratings
Lead scoring and grading00 Ratings7.3125 Ratings
Data quality management00 Ratings7.3126 Ratings
Automated sales alerts and tasks00 Ratings9.0134 Ratings
Automated follow-ups00 Ratings9.11 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Accelo
-
Ratings
Keap
7.7
86 Ratings
37% above category average
Calendaring00 Ratings8.385 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Accelo
-
Ratings
Keap
7.3
144 Ratings
23% above category average
Dashboards00 Ratings6.655 Ratings
Standard reports00 Ratings7.7140 Ratings
Custom reports00 Ratings7.5132 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Accelo
-
Ratings
Keap
6.3
138 Ratings
9% above category average
API00 Ratings7.7122 Ratings
Role-based workflow & approvals00 Ratings7.6104 Ratings
Customizability00 Ratings7.4134 Ratings
Third-party software integrations00 Ratings7.31 Ratings
Mobile app for sales & marketing automation00 Ratings5.51 Ratings
Best Alternatives
AcceloKeap
Small Businesses
FunctionFox
FunctionFox
Score 9.9 out of 10
vCita
vCita
Score 9.7 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Pipedrive
Pipedrive
Score 8.2 out of 10
Enterprises
Kanban Tool
Kanban Tool
Score 9.0 out of 10
Agile CRM
Agile CRM
Score 6.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AcceloKeap
Likelihood to Recommend
9.0
(8 ratings)
8.4
(205 ratings)
Likelihood to Renew
9.0
(1 ratings)
8.1
(40 ratings)
Usability
7.0
(1 ratings)
5.3
(25 ratings)
Availability
-
(0 ratings)
9.1
(11 ratings)
Performance
10.0
(2 ratings)
9.1
(11 ratings)
Support Rating
7.6
(5 ratings)
9.1
(33 ratings)
In-Person Training
-
(0 ratings)
9.1
(6 ratings)
Online Training
-
(0 ratings)
8.6
(7 ratings)
Implementation Rating
-
(0 ratings)
8.0
(16 ratings)
Configurability
-
(0 ratings)
2.0
(1 ratings)
Ease of integration
-
(0 ratings)
1.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.0
(3 ratings)
Vendor post-sale
-
(0 ratings)
6.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
AcceloKeap
Likelihood to Recommend
Accelo
Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
Read full review
Keap (formerly Infusionsoft)
If you are starting a business and need to create your initial list with automations, keap works really good. Better than Mailchimp for example. But after you start collecting mails, the CRM included, works as stated. The CRM is great and features a pipeline where you can count on. The idea of having a phone line to receive call, works only in the states and this feature should be extend worldwide. Clients are everywhere. Also having more languages available other than english, will be a plus. One thing thow. Keap do not work well when trying to comunicate in other language than english.
Read full review
Pros
Accelo
  • Timing Client Work: You are able to better manage your time on your clients.
  • Housing Client Info in one Area: You can view all you need for any given client in one area.
Read full review
Keap (formerly Infusionsoft)
  • Pricing: Keap Max Classic (formerly Infusionsoft) is affordable for nonprofits and small businesses and includes all the automation features we need!
  • Customer Support: Our onboarding and success coaches have been so helpful, taking into account some unique processes we have and finding solutions.
  • Updates: Keap is constantly providing more and better solutions!
Read full review
Cons
Accelo
  • Accelo is excellent on the adaptation to its deep functionalities.
  • Managing multiple project is very challenging.
  • Not easy to collect multiple reports across platforms.
Read full review
Keap (formerly Infusionsoft)
  • More articles and videos on how to use the various functions of Keap
  • Having representatives designated to certain regions or companies for a point of contact when help is needed
  • More options when building the emails. While the click and drop options can be a plus, they can also be negative because you are limited to image and text sizing and positions
Read full review
Likelihood to Renew
Accelo
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Read full review
Keap (formerly Infusionsoft)
We have invested a lot into Infusionsoft and are using it to automate our processes and marketing. Changing CRMs would have a HUGE cost for us and based on our evaluations, the grass isn't greener elsewhere. Infusiosoft fits most of our needs and is slowly getting better each year. Their support is great and we will continue to use them until something much better comes around or our company outgrows a small business CRM.
Read full review
Usability
Accelo
No answers on this topic
Keap (formerly Infusionsoft)
You do need to spend some time on-boarding and implementing the software in order to have full functionality. We were lucky - we had colleagues at the university with experience with Keap and then hired an intern familiar with the software to get us set up and ready to use it. We've had some functionality issues with it along the way and that has frustrated myself and the other uses in our department.
Read full review
Reliability and Availability
Accelo
No answers on this topic
Keap (formerly Infusionsoft)
There have been few outages since we became a customer, and when they have technical issues they are typically resolved rapidly.
Read full review
Performance
Accelo
No answers on this topic
Keap (formerly Infusionsoft)
OMG, it's all in one and that compromises everything, fundamentally. If you want a race car, invest in a race car. If you want a dune buggy, get that. If you want a boat that floats, go for it.
Read full review
Support Rating
Accelo
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
Read full review
Keap (formerly Infusionsoft)
Generally, very responsive support for even our more complicated issues. We do have some open issues that we need resolutions on and that I understand are complicated and will take longer to resolve but the open issues are significantly impacting to our business.
Read full review
In-Person Training
Accelo
No answers on this topic
Keap (formerly Infusionsoft)
I have been to a number of in-person training sessions over the years with Keap and all of them have been FANTASTIC. They really put a lot of time and effort into these sessions. Staff and facilitators go out of their way to ensure that participants are getting what they need.
Read full review
Online Training
Accelo
No answers on this topic
Keap (formerly Infusionsoft)
The results of training online are often based on how people learn. The training was great but with feature updates, you just have to get in there sometimes and do it! The training definitely lays a firm enough foundation for you to be successful even if its can't be updated with every feature update.
Read full review
Implementation Rating
Accelo
No answers on this topic
Keap (formerly Infusionsoft)
Don't let the fear of implementing a new software solution keep you from unleashing the power of automation that Infusionsoft provides. With the right implementation partner, the process can not only be smooth and painless, it can actually help you get a better understanding for how your current communication process can be improved upon.
Read full review
Alternatives Considered
Accelo
Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Read full review
Keap (formerly Infusionsoft)
Systeme IO is a great software with a much lower cost, but it isn't nearly as robust and it doesn't meet HIPAA standards which are essential to our business. Go High Level on the other hand is a powerful software that is limited by design and oversimplified. It really just cuts the legs out from under the business in an effort to sell white labels and avoid asking users to invest in themselves. We've tried several other automation and CRM platforms as well but none of them offer as much functionality as Keap and ultimately we would be spending way more time and money to make the multitude of services work together the way we need than we are going all in on Keap.
Read full review
Scalability
Accelo
No answers on this topic
Keap (formerly Infusionsoft)
You get a lot of features included, but you don't need to use them all at once to start seeing an effect. When you are ready to use them, they are there. It also scales without costing too much money.
Read full review
Return on Investment
Accelo
  • It substantially reduced the number of systems we use to run our business.
  • It reduced the need to train our staff on a variety of platforms.
  • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
Read full review
Keap (formerly Infusionsoft)
  • I recently created a FB ads funnel with Keap that brought a 2.29 ROI. That's right - with some simple automation, I was able to more than double my money. #happyentrepreneur
  • Keap's automation has made my business SUSTAINABLE. So if I'm on vacation, or out sick, or just busy with a new project, Keap insures that I'm staying on top of everything.
  • Keap has allowed me to sell and deliver programs priced from 99 cents to $10k, fill 100+ person events, launch books, fill a retreat in Belize, deliver a podcast, create a thriving membership site and generate enough profit that I don't have to do anything else to support myself and my family.
Read full review
ScreenShots

Accelo Screenshots

Screenshot of PSA / Platform - Transform the way you manage client workScreenshot of CRM - Communicate, track and engage with leads and clientsScreenshot of Sales - Create, cultivate & convert leads into relationshipsScreenshot of Quotes - Compose, modify & send professional work proposalsScreenshot of Projects - Plan, manage & collaborate on client deliverablesScreenshot of Tickets - Submit, monitor & complete ad-hoc work requests

Keap Screenshots

Screenshot of Send invoices with easeScreenshot of Screenshot of See your entire sales pipeline in one view.