What users are saying about
36 Ratings
3 Ratings
36 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Feature Set Ratings

    Project Management

    Accelo

    Feature Set Not Supported
    N/A
    7.4

    LoadSpring

    74%
    LoadSpring ranks higher in 12/12 features

    Task Management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Resource Management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Gantt Charts

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Scheduling

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Workflow Automation

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Team Collaboration

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Document Management

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Email integration

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Mobile Access

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Timesheet Tracking

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Change request and Case Management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Budget and Expense Management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Professional Services Automation

    Accelo

    Feature Set Not Supported
    N/A
    7.5

    LoadSpring

    75%
    LoadSpring ranks higher in 4/4 features

    Quotes/estimates

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Invoicing

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Project & financial reporting

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Integration with accounting software

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Attribute Ratings

    • Accelo is rated higher in 1 area: Likelihood to Recommend
    • LoadSpring is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    8.8

    Accelo

    88%
    8 Ratings
    8.0

    LoadSpring

    80%
    1 Rating

    Likelihood to Renew

    9.0

    Accelo

    90%
    1 Rating

    LoadSpring

    N/A
    0 Ratings

    Usability

    7.0

    Accelo

    70%
    1 Rating

    LoadSpring

    N/A
    0 Ratings

    Performance

    10.0

    Accelo

    100%
    2 Ratings

    LoadSpring

    N/A
    0 Ratings

    Support Rating

    7.5

    Accelo

    75%
    5 Ratings
    8.0

    LoadSpring

    80%
    2 Ratings

    Likelihood to Recommend

    Accelo

    Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
    Charles Fashana, MBA | TrustRadius Reviewer

    LoadSpring

    LoadSpring is great for managing licenses so that a user who hasn't been utilizing the software can be placed inactive so the license isn't being occupied. Managing services and applications is great. You can easily change access through the management portion of the service. Uptime is also very good.
    Anonymous | TrustRadius Reviewer

    Pros

    Accelo

    • Timing Client Work: You are able to better manage your time on your clients.
    • Housing Client Info in one Area: You can view all you need for any given client in one area.
    Anonymous | TrustRadius Reviewer

    LoadSpring

    • Management of sessions.
    • Account/license management.
    • Reliability.
    Anonymous | TrustRadius Reviewer

    Cons

    Accelo

    • Accelo is excellent on the adaptation to its deep functionalities.
    • Managing multiple project is very challenging.
    • Not easy to collect multiple reports across platforms.
    Johnson Martins | TrustRadius Reviewer

    LoadSpring

    • Self-service account reactivation.
    • Integration of instructions on a per application level.
    • Built in linked help for companies using the software.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Accelo

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $39 per user

    Accelo Editions & Modules

    Edition
    Projects (Per Month on Annual Contract)$391
    Sales (Per Month on Annual Contract)$391
    Retainers (Per Month on Annual Contract)$391
    Service (Per Month on Annual Contract)$391
    ServOps (Per Month on Annual Contract)$791
    1. per user
    Additional Pricing Details
    ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.

    LoadSpring

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?

    Starting Price

    LoadSpring Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    Accelo

    Accelo 9.0
    Based on 1 answer
    Looking forward to seeing more refinement of features provided and upcoming features promised :)
    Brendon O'Sullivan | TrustRadius Reviewer

    LoadSpring

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Accelo

    Accelo 7.5
    Based on 5 answers
    From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
    Charles Fashana, MBA | TrustRadius Reviewer

    LoadSpring

    LoadSpring 8.0
    Based on 2 answers
    LoadSpring support is very quick to respond. They have self-service for support which is great for quick fixes on the end-user side of things. They will respond with a good solution and if they need further assistance from an administrator, and they email them so they can assist the end-user with their issue.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Accelo

    Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
    Ryan Freeman | TrustRadius Reviewer

    LoadSpring

    LoadSpring has a great up-time compared to our old hosting service. We haven't had many outages and very few issues while running our concurrent sessions. Automated license management has been great so our active licenses stay very low. I wasn't involved with the purchase and migration but I feel this was the better option.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Accelo

    • It substantially reduced the number of systems we use to run our business.
    • It reduced the need to train our staff on a variety of platforms.
    • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
    Chris Osterhout | TrustRadius Reviewer

    LoadSpring

    • Great license manager.
    • Has great up-time for hosting our application.
    • Self service account management is non-existent.
    Anonymous | TrustRadius Reviewer

    Screenshots

    Add comparison