What users are saying about
Accelo vs LoadSpring
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.2 out of 100
Based on 17 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 3 reviews and ratings
Likelihood to Recommend
Accelo
Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
COO (Chief Operating Officer)
19 IDEASMarketing & Advertising, 11-50 employees
LoadSpring
LoadSpring is great for managing licenses so that a user who hasn't been utilizing the software can be placed inactive so the license isn't being occupied. Managing services and applications is great. You can easily change access through the management portion of the service. Uptime is also very good.

Verified User
Team Lead in Information Technology
Construction Company, 1001-5000 employeesFeature Rating Comparison
Project Management
Accelo
—
LoadSpring
7.4
Task Management
Accelo
—
LoadSpring
8.0
Resource Management
Accelo
—
LoadSpring
8.0
Gantt Charts
Accelo
—
LoadSpring
7.0
Scheduling
Accelo
—
LoadSpring
9.0
Workflow Automation
Accelo
—
LoadSpring
8.0
Team Collaboration
Accelo
—
LoadSpring
8.0
Document Management
Accelo
—
LoadSpring
6.0
Email integration
Accelo
—
LoadSpring
6.0
Mobile Access
Accelo
—
LoadSpring
6.0
Timesheet Tracking
Accelo
—
LoadSpring
7.0
Change request and Case Management
Accelo
—
LoadSpring
8.0
Budget and Expense Management
Accelo
—
LoadSpring
8.0
Professional Services Automation
Accelo
—
LoadSpring
7.5
Quotes/estimates
Accelo
—
LoadSpring
8.0
Invoicing
Accelo
—
LoadSpring
7.0
Project & financial reporting
Accelo
—
LoadSpring
8.0
Integration with accounting software
Accelo
—
LoadSpring
7.0
Pros
Accelo
- Timing Client Work: You are able to better manage your time on your clients.
- Housing Client Info in one Area: You can view all you need for any given client in one area.

Verified User
Manager in Marketing
Marketing and Advertising Company, 1-10 employeesLoadSpring
- Management of sessions.
- Account/license management.
- Reliability.

Verified User
Team Lead in Information Technology
Construction Company, 1001-5000 employeesCons
Accelo
- Cumbersome processes - feels like tasks take longer than they should.
- We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
- Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.
President
Strider Inc.Marketing and Advertising, 1-10 employees
LoadSpring
- Self-service account reactivation.
- Integration of instructions on a per application level.
- Built in linked help for companies using the software.

Verified User
Team Lead in Information Technology
Construction Company, 1001-5000 employeesLikelihood to Renew
Accelo
Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Managing Director
Bos Web SystemsInformation Technology and Services, 11-50 employees
LoadSpring
No score
No answers yet
No answers on this topic
Support Rating
Accelo
Accelo 7.4
Based on 4 answers
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
COO (Chief Operating Officer)
19 IDEASMarketing & Advertising, 11-50 employees
LoadSpring
LoadSpring 8.0
Based on 2 answers
LoadSpring support is very quick to respond. They have self-service for support which is great for quick fixes on the end-user side of things. They will respond with a good solution and if they need further assistance from an administrator, and they email them so they can assist the end-user with their issue.

Verified User
Team Lead in Information Technology
Construction Company, 1001-5000 employeesAlternatives Considered
Accelo
We used Workfront prior to using Accelo, mainly for project management and retainer management. There is no comparison between the two as Accelo blows it away.
Vice President of Business Strategy
WSOLInternet, 11-50 employees
LoadSpring
LoadSpring has a great up-time compared to our old hosting service. We haven't had many outages and very few issues while running our concurrent sessions. Automated license management has been great so our active licenses stay very low. I wasn't involved with the purchase and migration but I feel this was the better option.

Verified User
Team Lead in Information Technology
Construction Company, 1001-5000 employeesReturn on Investment
Accelo
- Helps with tracking prospects through the sales/marketing funnel
- Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.

Verified User
Professional in Marketing
Computer & Network Security Company, 51-200 employeesLoadSpring
- Great license manager.
- Has great up-time for hosting our application.
- Self service account management is non-existent.

Verified User
Team Lead in Information Technology
Construction Company, 1001-5000 employeesScreenshots
LoadSpring
—Pricing Details
Accelo
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
* Per Installation
Accelo Editions & Modules
Edition
Projects (Per Month on Annual Contract) | $391 |
---|---|
Sales (Per Month on Annual Contract) | $391 |
Retainers (Per Month on Annual Contract) | $391 |
Service (Per Month on Annual Contract) | $391 |
ServOps (Per Month on Annual Contract) | $791 |
- per user
Additional Pricing Details
ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.LoadSpring
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—LoadSpring Editions & Modules
—