17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.2 out of 100
Based on 17 reviews and ratings
67 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.2 out of 100
Based on 67 reviews and ratings
Likelihood to Recommend
Accelo
Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
COO (Chief Operating Officer)
19 IDEASMarketing & Advertising, 11-50 employees
Mavenlink
Before Mavenlink, our organization used several disconnected softwares to manage time, budgets, tasks, etc. We wasted so much time trying to find and connect time entries to project budgets and were constantly going over budgets but not knowing early enough to keep it from happening. Mavenlink has made our organization more efficient and has helped us deliver projects on time and within budget.
Director of Operations
Proclaim InteractiveMarketing and Advertising, 11-50 employees
Feature Rating Comparison
Project Management
Accelo
—
Mavenlink
7.2
Task Management
Accelo
—
Mavenlink
8.2
Resource Management
Accelo
—
Mavenlink
7.9
Gantt Charts
Accelo
—
Mavenlink
7.5
Scheduling
Accelo
—
Mavenlink
8.0
Workflow Automation
Accelo
—
Mavenlink
8.2
Team Collaboration
Accelo
—
Mavenlink
7.7
Document Management
Accelo
—
Mavenlink
6.0
Email integration
Accelo
—
Mavenlink
6.9
Mobile Access
Accelo
—
Mavenlink
4.7
Timesheet Tracking
Accelo
—
Mavenlink
7.7
Change request and Case Management
Accelo
—
Mavenlink
5.2
Budget and Expense Management
Accelo
—
Mavenlink
8.3
Professional Services Automation
Accelo
—
Mavenlink
6.9
Quotes/estimates
Accelo
—
Mavenlink
7.3
Invoicing
Accelo
—
Mavenlink
6.8
Project & financial reporting
Accelo
—
Mavenlink
7.6
Integration with accounting software
Accelo
—
Mavenlink
6.1
Pros
Accelo
- Timing Client Work: You are able to better manage your time on your clients.
- Housing Client Info in one Area: You can view all you need for any given client in one area.

Verified User
Manager in Marketing
Marketing and Advertising Company, 1-10 employeesMavenlink
- It allows a lot of customization in regards for projects if you want them to be extremely detailed on tasks
- Master planning feature gives a great overall view for me planning my projects out
- The design looks better than Salesforce, color coding certain projects indicating for their statuses

Verified User
Employee in Customer Service
Internet Company, 51-200 employeesCons
Accelo
- Cumbersome processes - feels like tasks take longer than they should.
- We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
- Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.
President
Strider Inc.Marketing and Advertising, 1-10 employees
Mavenlink
- Where to begin. The email notifications are next to impossible to get right. Your team will be bombarded with notifications that carry no real weight.
- The cost is just too high. Compared to other PM software, this one is in the tens of thousands of dollars for a company to utilize for such a dated piece of software.
- There are so many layers to this tool that it is difficult to decipher permissions for users.
- You can't add photos in comments! Seriously it's 2019 and they can't implement a simple field that allows for images to be pasted right in with the comments. Everything has to be an attachment, which is cumbersome and slows progress.

Verified User
Employee in Corporate
Computer Software Company, 11-50 employeesLikelihood to Renew
Accelo
Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Managing Director
Bos Web SystemsInformation Technology and Services, 11-50 employees
Mavenlink
Mavenlink 8.8
Based on 4 answers
Although the company I currently work for does not use the product I have recommended that we do switch to Mavenlink. We will be opening some new sites internationally this year and I can see that Mavenlink would be a great product for us to use
IT Systems Manager
Holly HuntMusic, 201-500 employees
Usability
Accelo
Accelo 7.0
Based on 1 answer
No answer on this topic is available.
Mavenlink
Mavenlink 9.0
Based on 6 answers
Only the app is bad; everything else is fantastic. It has a logical user flow and I barely needed any guidance on how to use it when I first started. As with most softwares there are unseen capabilities I've needed to be shown in order to use, but for my day-to-day tasks I could have figured it out without any training
Business Development Manager
Element ThreeMarketing and Advertising, 51-200 employees
Reliability and Availability
Accelo
No score
No answers yet
No answers on this topic
Mavenlink
Mavenlink 9.1
Based on 1 answer
Mavenlink gives advance notice for system upgrades, and they're not during our business day. Mavenlink has always been available when we needed it.
Senior Web Project Manager
VelirInformation Technology and Services, 51-200 employees
Performance
Accelo
Accelo 10.0
Based on 1 answer
No answer on this topic is available.
Mavenlink
Mavenlink 7.7
Based on 2 answers
Very good integration with Google apps. Some complexity is called however in the synchronization between Google Tasks and Maven links tasks. This can sometimes lead to duplicate records in Google Tasks. It has been dissolvable that becomes cumbersome if not properly curated.
VP Marketing
SanovasHospital & Health Care, 11-50 employees
Support Rating
Accelo
Accelo 7.4
Based on 4 answers
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
COO (Chief Operating Officer)
19 IDEASMarketing & Advertising, 11-50 employees
Mavenlink
Mavenlink 10.0
Based on 7 answers
Mavenlink support is fantastic! Any issues that arise are always handled quickly and efficiently. Granted, we haven't had many issues to report. Typically, my team tends to only reach out to support if they need assistance remembering how to do something or asking about an improvement. We had Mavenlink build an integration when we first started using the software, and the support team worked hard to listen and improve the integration.
Director of Operations
Proclaim InteractiveMarketing and Advertising, 11-50 employees
In-Person Training
Accelo
No score
No answers yet
No answers on this topic
Mavenlink
Mavenlink 9.1
Based on 1 answer
We prepared questions in advance, and our trainer was an expert in what Mavenlink was and wasn't able to do. We were able to have multiple people trained at once.
Senior Web Project Manager
VelirInformation Technology and Services, 51-200 employees
Online Training
Accelo
No score
No answers yet
No answers on this topic
Mavenlink
Mavenlink 8.2
Based on 1 answer
The training was very well-organized. We were able to send questions in advance so the instructor knew what to cover, and the brought up related topics to maximize the usefulness of what they were teaching us.
Senior Web Project Manager
VelirInformation Technology and Services, 51-200 employees
Implementation Rating
Accelo
No score
No answers yet
No answers on this topic
Mavenlink
Mavenlink 5.6
Based on 4 answers
Dedicate as much internal time to the implementation effort as possible, even if you're using a 3rd party or Mavenlink services. Your team knows your processes the best
Senior Web Project Manager
VelirInformation Technology and Services, 51-200 employees
Alternatives Considered
Accelo
We used Workfront prior to using Accelo, mainly for project management and retainer management. There is no comparison between the two as Accelo blows it away.
Vice President of Business Strategy
WSOLInternet, 11-50 employees
Mavenlink
We have evaluated about 15 different project management platforms and narrowed down our list to only five (Celoxis, Sciforma, Podio, Mavenlink, and Teamwork). Other solutions we evaluated were not able either to meet our vendor security requirements or were not flexible in pricing (or had costly integrations and add-ons that we needed but they were not included). Other reasons were lack of 24/7 and multilingual support, only one user interface language (English, but we needed French, German, and more), absence of a dedicated account manager from a vendor, and overall user experience.

Verified User
Project Manager in Professional Services
Information Technology and Services Company, 501-1000 employeesScalability
Accelo
No score
No answers yet
No answers on this topic
Mavenlink
Mavenlink 8.2
Based on 1 answer
It's very easy to add users and contractors into Mavenlink. There's also an option that let's you manage access for teams in multiple locations.
Senior Web Project Manager
VelirInformation Technology and Services, 51-200 employees
Return on Investment
Accelo
- Helps with tracking prospects through the sales/marketing funnel
- Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.

Verified User
Professional in Marketing
Computer & Network Security Company, 51-200 employeesMavenlink
- If we are talking about time saved from a administrative and setup standpoint we probably save at least around thousand dollars a week since this tool is so easy to set up!
- They have an extensive training center to explain how to use the tool and a live chat feature so employees aren't reaching out to me with questions! That saves me a lot of time and money to work on more valuable tasks for the company.
Manager
Collective InsightsManagement Consulting, 11-50 employees
Screenshots
Pricing Details
Accelo
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
* Per Installation
Accelo Editions & Modules
Edition
Projects (Per Month on Annual Contract) | $391 |
---|---|
Sales (Per Month on Annual Contract) | $391 |
Retainers (Per Month on Annual Contract) | $391 |
Service (Per Month on Annual Contract) | $391 |
ServOps (Per Month on Annual Contract) | $791 |
- per user
Additional Pricing Details
ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.Mavenlink
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$199 / hour*
* Training starts at $199. Additional client success programs are available.
Mavenlink Editions & Modules
Edition
Teams | $191 |
---|---|
Premier | Contact sales team |
Professional | $393 |
Enterprise | Contact sales team |
- per month
- per user/per month