What users are saying about
39 Ratings
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Top Rated
90 Ratings
39 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Mavenlink

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Top Rated
90 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

  • Mavenlink ranks higher in 2 feature sets: Project Management, Professional Services Automation

Project Management

7.6

Accelo

76%
8.6

Mavenlink

86%
Mavenlink ranks higher in 11/14 features

Task Management

9.2
92%
6 Ratings
8.9
89%
40 Ratings

Resource Management

8.0
80%
4 Ratings
8.6
86%
38 Ratings

Gantt Charts

8.0
80%
2 Ratings
8.3
83%
32 Ratings

Scheduling

6.6
66%
6 Ratings
8.4
84%
38 Ratings

Workflow Automation

7.5
75%
5 Ratings
8.7
87%
6 Ratings

Team Collaboration

6.7
67%
5 Ratings
8.7
87%
40 Ratings

Support for Agile Methodology

7.9
79%
4 Ratings
9.0
90%
2 Ratings

Support for Waterfall Methodology

4.8
48%
2 Ratings
9.0
90%
2 Ratings

Email integration

7.2
72%
6 Ratings
8.4
84%
36 Ratings

Mobile Access

7.9
79%
5 Ratings
7.7
77%
33 Ratings

Timesheet Tracking

9.2
92%
5 Ratings
8.8
88%
41 Ratings

Change request and Case Management

7.5
75%
4 Ratings
8.2
82%
28 Ratings

Budget and Expense Management

8.6
86%
6 Ratings
8.6
86%
34 Ratings

Document Management

N/A
0 Ratings
8.5
85%
39 Ratings

Professional Services Automation

7.8

Accelo

78%
8.4

Mavenlink

84%
Mavenlink ranks higher in 3/4 features

Quotes/estimates

7.6
76%
5 Ratings
8.7
87%
4 Ratings

Invoicing

8.6
86%
4 Ratings
8.3
83%
24 Ratings

Project & financial reporting

8.1
81%
5 Ratings
8.4
84%
28 Ratings

Integration with accounting software

7.0
70%
4 Ratings
8.3
83%
22 Ratings

Attribute Ratings

  • Accelo is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Performance
  • Mavenlink is rated higher in 2 areas: Usability, Support Rating

Likelihood to Recommend

8.9

Accelo

89%
8 Ratings
8.0

Mavenlink

80%
45 Ratings

Likelihood to Renew

9.0

Accelo

90%
1 Rating
8.8

Mavenlink

88%
4 Ratings

Usability

7.0

Accelo

70%
1 Rating
9.0

Mavenlink

90%
6 Ratings

Availability

Accelo

N/A
0 Ratings
9.1

Mavenlink

91%
2 Ratings

Performance

10.0

Accelo

100%
2 Ratings
7.7

Mavenlink

77%
4 Ratings

Support Rating

7.6

Accelo

76%
5 Ratings
10.0

Mavenlink

100%
14 Ratings

In-Person Training

Accelo

N/A
0 Ratings
9.1

Mavenlink

91%
1 Rating

Online Training

Accelo

N/A
0 Ratings
8.2

Mavenlink

82%
1 Rating

Implementation Rating

Accelo

N/A
0 Ratings
5.6

Mavenlink

56%
8 Ratings

Product Scalability

Accelo

N/A
0 Ratings
8.2

Mavenlink

82%
1 Rating

Likelihood to Recommend

Accelo

Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
Charles Fashana, MBA | TrustRadius Reviewer

Mavenlink

Mavenlink is useful for planning and maximizing our resources. Improved resource visibility and control. It helps us determine who is accessible in terms of skill and competency, as well as the amount of work they are capable of handling. Mavenlink is beneficial for forecasting resource needs and reallocating resources to meet goals. Mavenlink is useful to have a control over the work minute by minute, without having to wait for answers. It's flexible to monitor how time, money and margins are managed from anywhere at any time. Mavenlink allows us to examine and act through an industry-leading
business intelligence layer that provides you with dozens of well-crafted
reports to solve pricing, profit, usage, and availability issues.
Maryam Abbott Saldivia | TrustRadius Reviewer

Pros

Accelo

  • Timing Client Work: You are able to better manage your time on your clients.
  • Housing Client Info in one Area: You can view all you need for any given client in one area.
Anonymous | TrustRadius Reviewer

Mavenlink

  • It allows a lot of customization in regards for projects if you want them to be extremely detailed on tasks
  • Master planning feature gives a great overall view for me planning my projects out
  • The design looks better than Salesforce, color coding certain projects indicating for their statuses
Anonymous | TrustRadius Reviewer

Cons

Accelo

  • Accelo is excellent on the adaptation to its deep functionalities.
  • Managing multiple project is very challenging.
  • Not easy to collect multiple reports across platforms.
Johnson Martins | TrustRadius Reviewer

Mavenlink

  • The Gantt chart does not allow for baselines to be stored
  • There is no means to upload an excel task tracker and build a plan using an upload
  • The schedule does not allow for planning of holidays
  • The status report functionality needs to be improved
Anonymous | TrustRadius Reviewer

Pricing Details

Accelo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$24 per month per user

Accelo Editions & Modules

Edition
Plus24.001
Premium39.001
  1. per month per user / per product
Additional Pricing Details
Accelo Plans start at $120.00 Per Month (on an Annual Contract) for Plus, and $195.00 Per Month (on an Annual Contract) for Premium. Plans include 5 Licenses which are used for various Accelo Products: Sales & Quotes, Projects, Tickets, Retainers, Billing, and Reports.

Mavenlink

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Contact Us

Starting Price

$0

Mavenlink Editions & Modules

Edition
Premier$591
EnterpriseContact Sales Team
  1. per month per seat
  2. none
Additional Pricing Details
Please contact sales@mavenlink.com for Enterprise pricing or more information.

Likelihood to Renew

Accelo

Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan | TrustRadius Reviewer

Mavenlink

Mavenlink 8.8
Based on 4 answers
Although the company I currently work for does not use the product I have recommended that we do switch to Mavenlink. We will be opening some new sites internationally this year and I can see that Mavenlink would be a great product for us to use
Eric Adams | TrustRadius Reviewer

Usability

Accelo

Accelo 7.0
Based on 1 answer
No answer on this topic is available.

Mavenlink

Mavenlink 9.0
Based on 6 answers
I think Mavenlink is the most robust and best project management tool out there for an organization like ours. However, some of our staff feel like it isn't as user-friendly as it could be. From a Director point of view or a Project Manager point of view, Mavenlink is exceptional. From the point of view of a task-doer, it could be more visually appealing. Also, the mobile version isn't great.
Rachel Stantliff | TrustRadius Reviewer

Reliability and Availability

Accelo

No score
No answers yet
No answers on this topic

Mavenlink

Mavenlink 9.1
Based on 2 answers
Mavenlink gives advance notice for system upgrades, and they're not during our business day. Mavenlink has always been available when we needed it.
Micquella Anthony | TrustRadius Reviewer

Performance

Accelo

Accelo 10.0
Based on 2 answers
No answer on this topic is available.

Mavenlink

Mavenlink 7.7
Based on 4 answers
Very good integration with Google apps. Some complexity is called however in the synchronization between Google Tasks and Maven links tasks. This can sometimes lead to duplicate records in Google Tasks. It has been dissolvable that becomes cumbersome if not properly curated.
Steve Goldsmith | TrustRadius Reviewer

Support Rating

Accelo

Accelo 7.6
Based on 5 answers
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
Charles Fashana, MBA | TrustRadius Reviewer

Mavenlink

Mavenlink 10.0
Based on 14 answers
Mavenlink support is fantastic! Any issues that arise are always handled quickly and efficiently. Granted, we haven't had many issues to report. Typically, my team tends to only reach out to support if they need assistance remembering how to do something or asking about an improvement. We had Mavenlink build an integration when we first started using the software, and the support team worked hard to listen and improve the integration.
Rachel Stantliff | TrustRadius Reviewer

In-Person Training

Accelo

No score
No answers yet
No answers on this topic

Mavenlink

Mavenlink 9.1
Based on 1 answer
We prepared questions in advance, and our trainer was an expert in what Mavenlink was and wasn't able to do. We were able to have multiple people trained at once.
Micquella Anthony | TrustRadius Reviewer

Online Training

Accelo

No score
No answers yet
No answers on this topic

Mavenlink

Mavenlink 8.2
Based on 1 answer
The training was very well-organized. We were able to send questions in advance so the instructor knew what to cover, and the brought up related topics to maximize the usefulness of what they were teaching us.
Micquella Anthony | TrustRadius Reviewer

Implementation Rating

Accelo

No score
No answers yet
No answers on this topic

Mavenlink

Mavenlink 5.6
Based on 8 answers
Dedicate as much internal time to the implementation effort as possible, even if you're using a 3rd party or Mavenlink services. Your team knows your processes the best
Micquella Anthony | TrustRadius Reviewer

Alternatives Considered

Accelo

Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Ryan Freeman | TrustRadius Reviewer

Mavenlink

We have since switched over to JIRA and let me tell you, it was probably the best decision we have made as a company. We chose Mavenlink based on promises from the sales team about future roadmap work that really never happened. We thought Mavenlink would easily integrate with our billing software but we couldn't have been more wrong. We ended up never utilizing Mavenlink invoices as they don't even allow you to fully customize your invoices that go out to clients!
Anonymous | TrustRadius Reviewer

Scalability

Accelo

No score
No answers yet
No answers on this topic

Mavenlink

Mavenlink 8.2
Based on 1 answer
It's very easy to add users and contractors into Mavenlink. There's also an option that let's you manage access for teams in multiple locations.
Micquella Anthony | TrustRadius Reviewer

Return on Investment

Accelo

  • It substantially reduced the number of systems we use to run our business.
  • It reduced the need to train our staff on a variety of platforms.
  • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
Chris Osterhout | TrustRadius Reviewer

Mavenlink

  • Manvenlink is perfect for showing expenses and income over time and across people.
  • Manvenlink is adaptable for the integration and automation of the processes of each of our projects in order to optimize resources and improve operational performance.
  • Mavenlink allows us to determine if our projects are profitable or not, as well as save significant time by automating components such as recurring tasks and having templates, among other things.
  • Manvenlink is advantageous for our operations due to its simple portfolio management of our projects: manage several projects at once and receive a complete perspective of the development of each one at a glance.
  • Manvenlink kindly provides us with robust discussion threads, access restrictions, and built-in document management, allowing us to contextualize communications.
Andrew Saldivia | TrustRadius Reviewer

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