What users are saying about
39 Ratings
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Based on 39 reviews and ratings
NetSuite ERP
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Top Rated
666 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 666 reviews and ratings
Feature Set Ratings
Project Management

7.6
Accelo
76%

NetSuite ERP
Feature Set Not Supported
N/A
Accelo ranks higher in 13/13 features
Accelo ranks higher in 13/13 features
Task Management

9.2
92%
6 Ratings

N/A
0 Ratings
Resource Management

8.0
80%
4 Ratings

N/A
0 Ratings
Gantt Charts

8.0
80%
2 Ratings

N/A
0 Ratings
Scheduling

6.6
66%
6 Ratings

N/A
0 Ratings
Workflow Automation

7.5
75%
5 Ratings

N/A
0 Ratings
Team Collaboration

6.7
67%
5 Ratings

N/A
0 Ratings
Support for Agile Methodology

7.9
79%
4 Ratings

N/A
0 Ratings
Support for Waterfall Methodology

4.8
48%
2 Ratings

N/A
0 Ratings
Email integration

7.2
72%
6 Ratings

N/A
0 Ratings
Mobile Access

7.9
79%
5 Ratings

N/A
0 Ratings
Timesheet Tracking

9.2
92%
5 Ratings

N/A
0 Ratings
Change request and Case Management

7.5
75%
4 Ratings

N/A
0 Ratings
Budget and Expense Management

8.6
86%
6 Ratings

N/A
0 Ratings
Professional Services Automation

7.8
Accelo
78%

NetSuite ERP
Feature Set Not Supported
N/A
Accelo ranks higher in 4/4 features
Accelo ranks higher in 4/4 features
Quotes/estimates

7.6
76%
5 Ratings

N/A
0 Ratings
Invoicing

8.6
86%
4 Ratings

N/A
0 Ratings
Project & financial reporting

8.1
81%
5 Ratings

N/A
0 Ratings
Integration with accounting software

7.0
70%
4 Ratings

N/A
0 Ratings
Payroll Management

Accelo
Feature Set Not Supported
N/A

1.9
NetSuite ERP
19%
NetSuite ERP ranks higher in 5/5 features
NetSuite ERP ranks higher in 5/5 features
Pay calculation

N/A
0 Ratings

1.7
17%
13 Ratings
Benefit plan administration

N/A
0 Ratings

1.6
16%
10 Ratings
Direct deposit files

N/A
0 Ratings

2.4
24%
9 Ratings
Salary revision and increment management

N/A
0 Ratings

2.3
23%
8 Ratings
Reimbursement management

N/A
0 Ratings

1.8
18%
10 Ratings
Customization

Accelo
Feature Set Not Supported
N/A

7.6
NetSuite ERP
76%
NetSuite ERP ranks higher in 2/2 features
NetSuite ERP ranks higher in 2/2 features
API for custom integration

N/A
0 Ratings

6.7
67%
63 Ratings
Plug-ins

N/A
0 Ratings

5.8
58%
47 Ratings
Security

Accelo
Feature Set Not Supported
N/A

6.6
NetSuite ERP
66%
NetSuite ERP ranks higher in 2/2 features
NetSuite ERP ranks higher in 2/2 features
Single sign-on capability

N/A
0 Ratings

6.6
66%
61 Ratings
Role-based user permissions

N/A
0 Ratings

6.6
66%
79 Ratings
Reporting & Analytics

Accelo
Feature Set Not Supported
N/A

6.2
NetSuite ERP
62%
NetSuite ERP ranks higher in 3/3 features
NetSuite ERP ranks higher in 3/3 features
Dashboards

N/A
0 Ratings

6.2
62%
71 Ratings
Standard reports

N/A
0 Ratings

6.2
62%
70 Ratings
Custom reports

N/A
0 Ratings

6.1
61%
70 Ratings
General Ledger and Configurable Accounting

Accelo
Feature Set Not Supported
N/A

6.3
NetSuite ERP
63%
NetSuite ERP ranks higher in 11/11 features
NetSuite ERP ranks higher in 11/11 features
Accounts payable

N/A
0 Ratings

6.1
61%
65 Ratings
Accounts receivable

N/A
0 Ratings

6.0
60%
64 Ratings
Global Financial Support

N/A
0 Ratings

5.9
59%
26 Ratings
Primary and Secondary Ledgers

N/A
0 Ratings

6.5
65%
28 Ratings
Intercompany Accounting

N/A
0 Ratings

5.2
52%
30 Ratings
Localizations

N/A
0 Ratings

6.5
65%
22 Ratings
Journals and Reconciliations

N/A
0 Ratings

6.9
69%
41 Ratings
Enterprise Accounting

N/A
0 Ratings

6.4
64%
35 Ratings
Configurable Accounting

N/A
0 Ratings

6.6
66%
35 Ratings
Centralized Rules Framework

N/A
0 Ratings

6.5
65%
24 Ratings
Standardized Processes

N/A
0 Ratings

5.7
57%
37 Ratings
Inventory Management

Accelo
Feature Set Not Supported
N/A

5.8
NetSuite ERP
58%
NetSuite ERP ranks higher in 4/4 features
NetSuite ERP ranks higher in 4/4 features
Inventory tracking

N/A
0 Ratings

6.2
62%
47 Ratings
Automatic reordering

N/A
0 Ratings

5.4
54%
28 Ratings
Location management

N/A
0 Ratings

6.0
60%
35 Ratings
Manufacturing module

N/A
0 Ratings

5.7
57%
27 Ratings
Order Management

Accelo
Feature Set Not Supported
N/A

5.4
NetSuite ERP
54%
NetSuite ERP ranks higher in 7/7 features
NetSuite ERP ranks higher in 7/7 features
Pricing

N/A
0 Ratings

5.3
53%
53 Ratings
Order entry

N/A
0 Ratings

5.4
54%
54 Ratings
Credit card processing

N/A
0 Ratings

4.5
45%
37 Ratings
Cost of goods sold

N/A
0 Ratings

6.1
61%
48 Ratings
Order Orchestration

N/A
0 Ratings

5.6
56%
21 Ratings
End-to-end order visibility

N/A
0 Ratings

5.8
58%
27 Ratings
Order exception Resolution

N/A
0 Ratings

5.1
51%
21 Ratings
Subledger and Financial Process

Accelo
Feature Set Not Supported
N/A

5.5
NetSuite ERP
55%
NetSuite ERP ranks higher in 14/14 features
NetSuite ERP ranks higher in 14/14 features
Automated Invoice Processing

N/A
0 Ratings

4.9
49%
35 Ratings
Shared Services Payments

N/A
0 Ratings

5.6
56%
17 Ratings
Billings Management

N/A
0 Ratings

5.6
56%
30 Ratings
Customer Receipt Applications

N/A
0 Ratings

5.8
58%
29 Ratings
Customer Collections

N/A
0 Ratings

5.5
55%
26 Ratings
Revenue Recognition

N/A
0 Ratings

5.7
57%
35 Ratings
Cash Management

N/A
0 Ratings

5.9
59%
27 Ratings
Asset Management

N/A
0 Ratings

5.3
53%
26 Ratings
Travel & Expense Management

N/A
0 Ratings

5.0
50%
31 Ratings
Budgetary Control & Encumbrance Accounting

N/A
0 Ratings

5.9
59%
27 Ratings
Period Close

N/A
0 Ratings

6.1
61%
35 Ratings
Transactions Tax

N/A
0 Ratings

5.8
58%
28 Ratings
Subledger Reconciliations

N/A
0 Ratings

6.0
60%
24 Ratings
3rd Party Accounting Systems

N/A
0 Ratings

3.7
37%
14 Ratings
Project Financial Management

Accelo
Feature Set Not Supported
N/A

5.2
NetSuite ERP
52%
NetSuite ERP ranks higher in 12/12 features
NetSuite ERP ranks higher in 12/12 features
Budgeting and Forecasting

N/A
0 Ratings

5.9
59%
26 Ratings
Project Costing

N/A
0 Ratings

5.6
56%
23 Ratings
Cost Capture

N/A
0 Ratings

5.2
52%
22 Ratings
Capital Project Management

N/A
0 Ratings

5.8
58%
14 Ratings
Customer Invoicing

N/A
0 Ratings

4.2
42%
25 Ratings
Customer Contract Compliance

N/A
0 Ratings

4.7
47%
13 Ratings
Project Revenue Recognition

N/A
0 Ratings

4.3
43%
22 Ratings
Project Financial Performance Analysis

N/A
0 Ratings

5.1
51%
23 Ratings
Project Financials Dashboard

N/A
0 Ratings

5.5
55%
24 Ratings
Real-time Financial Reporting

N/A
0 Ratings

6.4
64%
26 Ratings
Embedded Business Intelligence

N/A
0 Ratings

4.3
43%
13 Ratings
Project Planning Collaboration

N/A
0 Ratings

5.0
50%
14 Ratings
Project Execution Management

Accelo
Feature Set Not Supported
N/A

5.0
NetSuite ERP
50%
NetSuite ERP ranks higher in 15/15 features
NetSuite ERP ranks higher in 15/15 features
Project Planning and Scheduling

N/A
0 Ratings

4.7
47%
14 Ratings
Project Manager Dashboard

N/A
0 Ratings

5.1
51%
14 Ratings
Resource Manager Dashboard

N/A
0 Ratings

5.2
52%
12 Ratings
Task Insight for Project Managers

N/A
0 Ratings

4.9
49%
11 Ratings
Project Manager Mobile Functionality

N/A
0 Ratings

4.6
46%
10 Ratings
Team Member Task Collaboration

N/A
0 Ratings

4.6
46%
12 Ratings
Team Member Mobile Functionality

N/A
0 Ratings

4.6
46%
11 Ratings
Project Candidate Search

N/A
0 Ratings

4.7
47%
8 Ratings
Project Candidate Comparison and Analysis

N/A
0 Ratings

5.2
52%
8 Ratings
Defineable Resource Pools

N/A
0 Ratings

5.4
54%
8 Ratings
Defineable Resource Pools

N/A
0 Ratings

5.2
52%
8 Ratings
Talent Profiles

N/A
0 Ratings

4.8
48%
8 Ratings
Real-Time Project Reporting

N/A
0 Ratings

6.0
60%
13 Ratings
Absence Management

N/A
0 Ratings

4.7
47%
9 Ratings
Product Lifecycle Management

N/A
0 Ratings

4.9
49%
9 Ratings
Grants Management

Accelo
Feature Set Not Supported
N/A

4.2
NetSuite ERP
42%
NetSuite ERP ranks higher in 4/4 features
NetSuite ERP ranks higher in 4/4 features
Award Lifecycle Management

N/A
0 Ratings

4.5
45%
7 Ratings
Spending Control

N/A
0 Ratings

3.7
37%
9 Ratings
Indirect Cost Management

N/A
0 Ratings

4.1
41%
9 Ratings
Billing

N/A
0 Ratings

4.5
45%
12 Ratings
Procurement

Accelo
Feature Set Not Supported
N/A

4.5
NetSuite ERP
45%
NetSuite ERP ranks higher in 19/19 features
NetSuite ERP ranks higher in 19/19 features
Sourcing Team Collaboration

N/A
0 Ratings

4.0
40%
12 Ratings
Sourcing Analysis

N/A
0 Ratings

4.3
43%
12 Ratings
Bids Analyzed and Compared

N/A
0 Ratings

4.5
45%
8 Ratings
Catalog Shopping E-Commerce for Employees

N/A
0 Ratings

4.0
40%
7 Ratings
Contract Authoring

N/A
0 Ratings

3.7
37%
10 Ratings
Contract Compliance Management

N/A
0 Ratings

3.8
38%
10 Ratings
Contract History

N/A
0 Ratings

3.8
38%
10 Ratings
Contract Renewal Automation

N/A
0 Ratings

4.8
48%
8 Ratings
Contract Repository

N/A
0 Ratings

4.7
47%
8 Ratings
Contract Standardization and Enforcement

N/A
0 Ratings

4.6
46%
8 Ratings
Electronic Signatures

N/A
0 Ratings

5.2
52%
10 Ratings
Invoice Automated Matching

N/A
0 Ratings

5.1
51%
11 Ratings
Purchasing Risk and Compliance Management

N/A
0 Ratings

5.2
52%
10 Ratings
Requisitions-to-Purchase Orders Integrated

N/A
0 Ratings

5.2
52%
13 Ratings
Spend Compliance Management

N/A
0 Ratings

4.5
45%
12 Ratings
Supplier Assessment

N/A
0 Ratings

4.7
47%
9 Ratings
Supplier Communication and Collaboration

N/A
0 Ratings

3.8
38%
11 Ratings
Supplier Management

N/A
0 Ratings

4.7
47%
12 Ratings
Supplier Portal

N/A
0 Ratings

4.6
46%
8 Ratings
Risk Management

Accelo
Feature Set Not Supported
N/A

4.4
NetSuite ERP
44%
NetSuite ERP ranks higher in 9/9 features
NetSuite ERP ranks higher in 9/9 features
Risk Repository

N/A
0 Ratings

4.4
44%
8 Ratings
Control Management

N/A
0 Ratings

3.8
38%
11 Ratings
Control Mapping

N/A
0 Ratings

3.8
38%
9 Ratings
Control Efficiency Assessments

N/A
0 Ratings

4.6
46%
7 Ratings
Automated Control Assessments

N/A
0 Ratings

4.6
46%
7 Ratings
Assessment Capture

N/A
0 Ratings

4.7
47%
7 Ratings
Issue Detection

N/A
0 Ratings

4.5
45%
8 Ratings
Automatic Notification

N/A
0 Ratings

4.7
47%
9 Ratings
Remediation and Certification

N/A
0 Ratings

4.6
46%
8 Ratings
Logistics

Accelo
Feature Set Not Supported
N/A

3.4
NetSuite ERP
34%
NetSuite ERP ranks higher in 13/13 features
NetSuite ERP ranks higher in 13/13 features
Transportation Planning and Optimization

N/A
0 Ratings

3.5
35%
9 Ratings
Transportation Sourcing Management

N/A
0 Ratings

3.6
36%
9 Ratings
Transportation Process Integration

N/A
0 Ratings

3.6
36%
9 Ratings
Transportation Execution Management

N/A
0 Ratings

3.6
36%
8 Ratings
Freight Payment Automation

N/A
0 Ratings

3.5
35%
9 Ratings
Trade Management

N/A
0 Ratings

3.5
35%
8 Ratings
Trade Regulatory Compliance Management

N/A
0 Ratings

3.6
36%
6 Ratings
Customs Entry Management

N/A
0 Ratings

2.0
20%
8 Ratings
Customs Document Management

N/A
0 Ratings

2.1
21%
8 Ratings
Customs Document Collaboration

N/A
0 Ratings

2.1
21%
8 Ratings
Fulfillment Management

N/A
0 Ratings

4.6
46%
13 Ratings
Inventory Visibility

N/A
0 Ratings

4.8
48%
15 Ratings
Warehouse Workforce Management

N/A
0 Ratings

3.2
32%
11 Ratings
Manufacturing

Accelo
Feature Set Not Supported
N/A

4.8
NetSuite ERP
48%
NetSuite ERP ranks higher in 9/9 features
NetSuite ERP ranks higher in 9/9 features
Production Process Design

N/A
0 Ratings

5.0
50%
12 Ratings
Supply Chain Business Flows

N/A
0 Ratings

4.8
48%
13 Ratings
Production Management

N/A
0 Ratings

5.1
51%
14 Ratings
Contracted Manufacturing Management

N/A
0 Ratings

4.7
47%
12 Ratings
Configuration Management

N/A
0 Ratings

4.8
48%
10 Ratings
Work Definition

N/A
0 Ratings

5.0
50%
14 Ratings
Work Execution

N/A
0 Ratings

4.5
45%
12 Ratings
Advanced Fulfillment

N/A
0 Ratings

4.9
49%
11 Ratings
Manufacturing Costs

N/A
0 Ratings

4.7
47%
14 Ratings
Supply Chain

Accelo
Feature Set Not Supported
N/A

4.9
NetSuite ERP
49%
NetSuite ERP ranks higher in 4/4 features
NetSuite ERP ranks higher in 4/4 features
Forecasting

N/A
0 Ratings

4.6
46%
17 Ratings
Inventory Planning

N/A
0 Ratings

4.6
46%
18 Ratings
Multi-tier Supply Chain Planning

N/A
0 Ratings

5.2
52%
12 Ratings
Performance Monitoring

N/A
0 Ratings

5.0
50%
14 Ratings
Product Lifecycle Management

Accelo
Feature Set Not Supported
N/A

4.2
NetSuite ERP
42%
NetSuite ERP ranks higher in 7/7 features
NetSuite ERP ranks higher in 7/7 features
Ideation Management

N/A
0 Ratings

4.5
45%
9 Ratings
Requirements Management

N/A
0 Ratings

4.3
43%
8 Ratings
Proposal Management

N/A
0 Ratings

3.5
35%
10 Ratings
Innovation Portfolio Management

N/A
0 Ratings

4.2
42%
9 Ratings
Product Master Data Management

N/A
0 Ratings

4.5
45%
9 Ratings
Vendor Portal

N/A
0 Ratings

4.2
42%
11 Ratings
Project Portfolio Management

N/A
0 Ratings

4.1
41%
8 Ratings
Attribute Ratings
- Accelo is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Performance, Support Rating
- NetSuite ERP is rated higher in 1 area: Usability
Likelihood to Recommend

8.8
Accelo
88%
8 Ratings

6.9
NetSuite ERP
69%
130 Ratings
Likelihood to Renew

9.0
Accelo
90%
1 Rating

8.5
NetSuite ERP
85%
34 Ratings
Usability

7.0
Accelo
70%
1 Rating

7.9
NetSuite ERP
79%
17 Ratings
Availability

Accelo
N/A
0 Ratings

9.4
NetSuite ERP
94%
26 Ratings
Performance

10.0
Accelo
100%
2 Ratings

7.7
NetSuite ERP
77%
24 Ratings
Support Rating

7.6
Accelo
76%
5 Ratings

6.7
NetSuite ERP
67%
31 Ratings
In-Person Training

Accelo
N/A
0 Ratings

7.3
NetSuite ERP
73%
2 Ratings
Online Training

Accelo
N/A
0 Ratings

7.8
NetSuite ERP
78%
9 Ratings
Implementation Rating

Accelo
N/A
0 Ratings

6.8
NetSuite ERP
68%
27 Ratings
Product Scalability

Accelo
N/A
0 Ratings

8.4
NetSuite ERP
84%
5 Ratings
Likelihood to Recommend
Accelo
Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
COO (Chief Operating Officer)
19 IDEASMarketing & Advertising, 11-50 employees
NetSuite ERP
NetSuite helps us a lot in managing the expenses we have in our organization. For example, if we do not have the purchase requisition / purchase order in the system, we wont be able to track our expenses. So it really helps us a lot in this scenario. Can't say anything less appropriate for NetSuite aside from being slow when entering or saving the task we have in NetSuite. All in all we love to use it for monitoring expenses.

Verified User
Employee in Marketing
Financial Services Company, 501-1000 employeesPros
Accelo
- Timing Client Work: You are able to better manage your time on your clients.
- Housing Client Info in one Area: You can view all you need for any given client in one area.

Verified User
Manager in Marketing
Marketing and Advertising Company, 1-10 employeesNetSuite ERP
- Integration. From Accounting to ERP to CRM, I don't imagine there is much NetSuite can't handle. For a small to medium sized business, and ever for many large organizations, I believe it is entirely possible to put all of the corporate system 'eggs' into one basket - that is on the NetSuite platform.
- Architecture. The back-end database and inner workings of the NetSuite platform, I would describe as 'different.' Not necessarily better and definitely not worse. However, working in the data is different and maybe not as traditional as when working with a traditional relational database. Because of this, it does take a little bit of getting used to. However, once you are 'used to' it - the ease and simplicity of the back end is a beautiful thing and makes extracting and working with data, again once you cross the learning curve, something to be desired. Took me a few months to get the hang of things, but now, I couldn't imagine a more productive system.
- Performance. While not lighting fast compared to some on-premise tools, the performance of the NetSuite platform is better that adequate and is quite useable on a day-to-day basis.
- Consultants. We have had great success working with implementation specialists and consultants directly at Oracle. They are highly knowledgeable and easy to work with. I would highly recommend the native teams for implementation success.
IT Manager
Remington Global, Inc.Wholesale, 1-10 employees
Cons
Accelo
- Accelo is excellent on the adaptation to its deep functionalities.
- Managing multiple project is very challenging.
- Not easy to collect multiple reports across platforms.
.NET Software Engineer
JFrogComputer Software, 501-1000 employees
NetSuite ERP
- NetSuite does have great customization capabilities, however, this can also make it difficult to track and maintain custom workflows and scripts as business needs change, especially with different subsidiaries having different process requirements. Essentially, the more you customize the system, the more you need to maintain documentation for reference.
- NetSuite has a fantastic reporting tool called a "Saved Search." For financial and other similar reports, you must use the NetSuite "Report" feature. This reporting feature is not as flexible as the Saved Search and I have found that certain reports cannot be customized as required using the "Report" feature.
- The Project Management module still has some work to go before it is flexible enough for companies to use NetSuite for their own customized processes. The module is fairly inflexible, and at a previous company we had around 10-15 enhancement requests alone relating to this module.
NetSuite Systems Analyst
AvalaraComputer Software, 1001-5000 employees
Pricing Details
Accelo
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$24 per month per user
Accelo Editions & Modules
Edition
Plus | 24.001 |
---|---|
Premium | 39.001 |
- per month per user / per product
Additional Pricing Details
Accelo Plans start at $120.00 Per Month (on an Annual Contract) for Plus, and $195.00 Per Month (on an Annual Contract) for Premium. Plans include 5 Licenses which are used for various Accelo Products: Sales & Quotes, Projects, Tickets, Retainers, Billing, and Reports.NetSuite ERP
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$99 per user per month
NetSuite ERP Editions & Modules
Edition
Base License | $9991 |
---|---|
Access Cost | $992 |
- per month
- per user per month
Additional Pricing Details
—Likelihood to Renew
Accelo
Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Managing Director
Bos Web SystemsInformation Technology and Services, 11-50 employees
NetSuite ERP
NetSuite ERP 8.5
Based on 34 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Creative Director
GPS Insight[object Object], 51-200 employees
Usability
Accelo
Accelo 7.0
Based on 1 answer
No answer on this topic is available.
NetSuite ERP
NetSuite ERP 7.9
Based on 17 answers
I give Netsuite [CRM] a value of 8 because it's very user friendly IF the user is properly trained and is dedicated to using the system as the administrator and company has intended. There are few items such as overall navigation that could be better but really that's splitting hairs as with any CRM, nothing's perfect.

Verified User
Director in Sales
Industrial Automation Company, 51-200 employeesReliability and Availability
Accelo
No score
No answers yet
No answers on this topic
NetSuite ERP
NetSuite ERP 9.4
Based on 26 answers
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime

Verified User
Vice-President in Finance and Accounting
Computer Software Company, 201-500 employeesPerformance
Accelo
Accelo 10.0
Based on 2 answers
No answer on this topic is available.
NetSuite ERP
NetSuite ERP 7.7
Based on 24 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Controller
GlobalVetLINKComputer Software, 11-50 employees
Support Rating
Accelo
Accelo 7.6
Based on 5 answers
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
COO (Chief Operating Officer)
19 IDEASMarketing & Advertising, 11-50 employees
NetSuite ERP
NetSuite ERP 6.7
Based on 31 answers
The high technical support is closer to a 9: they are very responsive and provide great examples for you to be able to replicate and resolve any scripting issue. The general support is about an 8: they address the issues relatively quickly and provide appropriate feedback although too often quoting NetSuite Support documents instead of providing relevant examples. For product enhancement issues it's a 5: very little feedback on when or whether they will happen.
Director/NetSuite Administrator
Q Research Solutions51-200 employees
In-Person Training
Accelo
No score
No answers yet
No answers on this topic
NetSuite ERP
NetSuite ERP 7.3
Based on 2 answers
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot

Verified User
Manager in Finance and Accounting
Computer Software Company, 201-500 employeesOnline Training
Accelo
No score
No answers yet
No answers on this topic
NetSuite ERP
NetSuite ERP 7.8
Based on 9 answers
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.

Verified User
Professional in Information Technology
Computer Software Company, 501-1000 employeesImplementation Rating
Accelo
No score
No answers yet
No answers on this topic
NetSuite ERP
NetSuite ERP 6.8
Based on 27 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.
Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Corporate Controller, Director of Sales
Solar WindsInformation Technology and Services, 501-1000 employees
Alternatives Considered
Accelo
Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
President
Strider Inc.Marketing and Advertising, 1-10 employees
NetSuite ERP
I have used simple accounting systems like QuickBooks, and I have used huge outdated systems like SAP. NetSuite is far superior to both of them. I wouldn't say its better than QuickBooks but maybe just for a different audience. QuickBooks is really for small companies. SAP, however, at least the implementation I used, was barely usable and effectively hid the data we needed from us because it was nearly impossible to pull from the system even with dedicated staff to help.
Investments and Treasury Manager
TASC (Total Administrative Services Corporation)Financial Services, 1001-5000 employees
Scalability
Accelo
No score
No answers yet
No answers on this topic
NetSuite ERP
NetSuite ERP 8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
CEO
Spectrio, LLCMarketing and Advertising, 51-200 employees
Return on Investment
Accelo
- It substantially reduced the number of systems we use to run our business.
- It reduced the need to train our staff on a variety of platforms.
- It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
Vice President of Business Strategy
WSOLInternet, 11-50 employees
NetSuite ERP
- Stress levels WAY down since dumping our previous Billing system and installing SuiteBilling. The ease of navigating, viewing data in sensible places, reporting and having more data in one place has made many of my users use words like "amazing" and "what a relief." Don't underestimate worker stress and enjoyment of their tool.
- Fewer vendors and products to manage and to integrate. I oversee 10+ financially-related applications and their vendors. Dealing with the nuances of the contracts, the products and the people with whom I must deal (sales, support, product management) adds a lot of time and complexity. It also reduces the challenge of my SOX-related efforts.
- Auditors and those of us supporting SOX-related efforts LOVE NetSuite, especially compared to other systems. The controls and auditing available are indispensable, whether it's to keep us accountable to ourselves or to the auditors.
Senior Netsuite Architect / Developer
Q2ebankingFinancial Services, 501-1000 employees