What users are saying about
22 Ratings
7 Ratings
22 Ratings
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Score 8.4 out of 100
7 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Accelo

Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
Charles Fashana, MBA | TrustRadius Reviewer

Nuclino

Nuclino is suitable for just about any company. It is intuitive and helps keep any company organized.
Rachel Walters | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Accelo
Nuclino
8.6
Task Management
Accelo
Nuclino
8.9
Gantt Charts
Accelo
Nuclino
8.0
Scheduling
Accelo
Nuclino
9.0
Workflow Automation
Accelo
Nuclino
10.0
Mobile Access
Accelo
Nuclino
6.6
Search
Accelo
Nuclino
8.4
Visual planning tools
Accelo
Nuclino
9.0

Communication

Accelo
Nuclino
8.5
Chat
Accelo
Nuclino
8.0
Notifications
Accelo
Nuclino
9.0
Discussions
Accelo
Nuclino
7.0
Surveys
Accelo
Nuclino
9.0
Internal knowledgebase
Accelo
Nuclino
9.0
Integrates with GoToMeeting
Accelo
Nuclino
9.0
Integrates with Gmail and Google Hangouts
Accelo
Nuclino
9.0
Integrates with Outlook
Accelo
Nuclino
8.0

File Sharing & Management

Accelo
Nuclino
8.5
Versioning
Accelo
Nuclino
8.0
Video files
Accelo
Nuclino
7.5
Audio files
Accelo
Nuclino
8.0
Document collaboration
Accelo
Nuclino
8.4
Access control
Accelo
Nuclino
9.4
Advanced security features
Accelo
Nuclino
7.9
Integrates with Google Drive
Accelo
Nuclino
9.0
Device sync
Accelo
Nuclino
9.5

Pros

Accelo

  • Timing Client Work: You are able to better manage your time on your clients.
  • Housing Client Info in one Area: You can view all you need for any given client in one area.
Anonymous | TrustRadius Reviewer

Nuclino

  • Workspaces are helpful to segment information.
  • Being able to download files directly from Nuclino is useful.
  • Having the ability to link to external docs is useful.
Anonymous | TrustRadius Reviewer

Cons

Accelo

  • Cumbersome processes - feels like tasks take longer than they should.
  • We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
  • Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.
Ryan Freeman | TrustRadius Reviewer

Nuclino

  • No real offline use is possible.
  • For small teams it's ok, but pricing is too high if lots of employees need to work with it.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Accelo

Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan | TrustRadius Reviewer

Nuclino

No score
No answers yet
No answers on this topic

Usability

Accelo

Accelo 7.0
Based on 1 answer
No answer on this topic is available.

Nuclino

Nuclino 10.0
Based on 1 answer
I love Nuclino's usability. The layout is clean, simple, easy to follow, and bright. I like that there is a read-only account option so that less-tech savvy people can still use it and they won't need to worry about deleting key information from the database. Similarly, I like the features that allow multiple contributors to have the same features to edit.
Anonymous | TrustRadius Reviewer

Support Rating

Accelo

Accelo 7.7
Based on 4 answers
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
Charles Fashana, MBA | TrustRadius Reviewer

Nuclino

Nuclino 9.8
Based on 2 answers
The Nuclino knowledge base is good. Most answers to your questions can be found there. I didn't need to contact support at all.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Accelo

We used Workfront prior to using Accelo, mainly for project management and retainer management. There is no comparison between the two as Accelo blows it away.
Chris Osterhout | TrustRadius Reviewer

Nuclino

Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to Confluence. Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast, Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated Confluence can get just to author a quick page.
Anonymous | TrustRadius Reviewer

Return on Investment

Accelo

  • Helps with tracking prospects through the sales/marketing funnel
  • Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.
Anonymous | TrustRadius Reviewer

Nuclino

  • Having a central documentation allowed users to find data more quickly, which resulted in 50% less "question" type bugs that would appear in our queue.
  • Collaborating documentation before development resulted in less bugs; this is part process but the ease of sharing and making related documentation easy to access encouraged users into adapting the process.
  • Increased use in documentation allows support response time to be higher for triage since supporting documentation is ready to go.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Accelo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Accelo Editions & Modules

Edition
Projects (Per Month on Annual Contract)$391
Sales (Per Month on Annual Contract)$391
Retainers (Per Month on Annual Contract)$391
Service (Per Month on Annual Contract)$391
ServOps (Per Month on Annual Contract)$791
  1. per user
Additional Pricing Details
ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.

Nuclino

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Nuclino Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison