What users are saying about
23 Ratings
23 Ratings
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Score 8.3 out of 100
4 Ratings
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Score 9 out of 100

Likelihood to Recommend

Accelo

Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
Charles Fashana, MBA | TrustRadius Reviewer

ProjectManager.com

ProjectManager.com is a very helpful tool for managing any job, no matter the size or scheduled length to completion. But it is also another added step in the process. So you either have to implement it as part of your standard operating procedure, or you may not utilize it to its full potential.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Accelo
ProjectManager.com
8.2
Task Management
Accelo
ProjectManager.com
9.0
Resource Management
Accelo
ProjectManager.com
8.0
Gantt Charts
Accelo
ProjectManager.com
8.0
Scheduling
Accelo
ProjectManager.com
8.0
Workflow Automation
Accelo
ProjectManager.com
9.0
Team Collaboration
Accelo
ProjectManager.com
9.0
Support for Agile Methodology
Accelo
ProjectManager.com
7.0
Support for Waterfall Methodology
Accelo
ProjectManager.com
7.0
Document Management
Accelo
ProjectManager.com
9.0
Email integration
Accelo
ProjectManager.com
9.0
Mobile Access
Accelo
ProjectManager.com
7.0
Change request and Case Management
Accelo
ProjectManager.com
8.0
Budget and Expense Management
Accelo
ProjectManager.com
8.0

Pros

Accelo

  • Timing Client Work: You are able to better manage your time on your clients.
  • Housing Client Info in one Area: You can view all you need for any given client in one area.
Anonymous | TrustRadius Reviewer

ProjectManager.com

  • Creating job schedules and milestones, which we provide to our clients as well as our vendors.
  • A one stop shop for downloading/uploading any job/site specific documents (issues, daily reports, photos, signoffs, etc.).
  • Real time communication with your clients. As soon as an issue has been raised within ProjectManager.com, everyone attached to that job with get an email notification of what has been communicated or what document has been uploaded.
Anonymous | TrustRadius Reviewer

Cons

Accelo

  • Cumbersome processes - feels like tasks take longer than they should.
  • We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
  • Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.
Ryan Freeman | TrustRadius Reviewer

ProjectManager.com

  • Creating the schedule is probably the most "difficult" function to get used to. Linking each scope to one another and using different dates for each day can get a little confusing as it is relatively easy to break the links if you were to change the dates. If you have a schedule for a job that is 2 months long; if you revise your schedule to include a date change, if the link is broken it will not update the rest of the dates and remaining scopes. So you would have to figure out where the link has been broken within the schedule, or go through and change the remaining dates by hand.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Accelo

Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan | TrustRadius Reviewer

ProjectManager.com

No score
No answers yet
No answers on this topic

Support Rating

Accelo

Accelo 7.7
Based on 4 answers
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
Charles Fashana, MBA | TrustRadius Reviewer

ProjectManager.com

No score
No answers yet
No answers on this topic

Alternatives Considered

Accelo

We used Workfront prior to using Accelo, mainly for project management and retainer management. There is no comparison between the two as Accelo blows it away.
Chris Osterhout | TrustRadius Reviewer

ProjectManager.com

We have not used any other project management software since using ProjectManager.com.
Anonymous | TrustRadius Reviewer

Return on Investment

Accelo

  • Helps with tracking prospects through the sales/marketing funnel
  • Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.
Anonymous | TrustRadius Reviewer

ProjectManager.com

No answers on this topic

Screenshots

Pricing Details

Accelo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Accelo Editions & Modules

Edition
Projects (Per Month on Annual Contract)$391
Sales (Per Month on Annual Contract)$391
Retainers (Per Month on Annual Contract)$391
Service (Per Month on Annual Contract)$391
ServOps (Per Month on Annual Contract)$791
  1. per user
Additional Pricing Details
ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.

ProjectManager.com

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$15

ProjectManager.com Editions & Modules

Edition
Personal$151
Team$201
Business$251
  1. Per User per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Accelo
7.3
ProjectManager.com
8.0

Likelihood to Renew

Accelo
9.0
ProjectManager.com

Usability

Accelo
7.0
ProjectManager.com

Performance

Accelo
10.0
ProjectManager.com

Support Rating

Accelo
7.7
ProjectManager.com

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