What users are saying about
23 Ratings
8 Ratings
23 Ratings
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Score 8.3 out of 100
8 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Accelo

Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
Charles Fashana, MBA | TrustRadius Reviewer

ProWorkflow

It's well suited to make understand team on day to day tasks.Manager can see the performance of the team and can assign task based on availability.Our team now works in more collaboration then earlier, this is the strength of the ProWorkflow.Emailing and templates tools are very basic and having room for improvement.
DEEPAK SHARMA | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Accelo
ProWorkflow
8.1
Task Management
Accelo
ProWorkflow
8.0
Resource Management
Accelo
ProWorkflow
9.0
Gantt Charts
Accelo
ProWorkflow
8.0
Scheduling
Accelo
ProWorkflow
9.0
Workflow Automation
Accelo
ProWorkflow
5.0
Team Collaboration
Accelo
ProWorkflow
10.0
Support for Agile Methodology
Accelo
ProWorkflow
7.0
Support for Waterfall Methodology
Accelo
ProWorkflow
7.0
Document Management
Accelo
ProWorkflow
10.0
Email integration
Accelo
ProWorkflow
7.0
Mobile Access
Accelo
ProWorkflow
7.0
Timesheet Tracking
Accelo
ProWorkflow
9.0
Change request and Case Management
Accelo
ProWorkflow
9.0
Budget and Expense Management
Accelo
ProWorkflow
8.0

Professional Services Automation

Accelo
ProWorkflow
9.3
Quotes/estimates
Accelo
ProWorkflow
10.0
Invoicing
Accelo
ProWorkflow
10.0
Project & financial reporting
Accelo
ProWorkflow
10.0
Integration with accounting software
Accelo
ProWorkflow
7.0

Pros

Accelo

  • Timing Client Work: You are able to better manage your time on your clients.
  • Housing Client Info in one Area: You can view all you need for any given client in one area.
Anonymous | TrustRadius Reviewer

ProWorkflow

  • Makes it easy to find and organize projects.
  • Makes it easy to separate sub-tasks within projects.
Ches Allen | TrustRadius Reviewer

Cons

Accelo

  • Cumbersome processes - feels like tasks take longer than they should.
  • We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
  • Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.
Ryan Freeman | TrustRadius Reviewer

ProWorkflow

  • Its bit complex, user interface should be bit user friendly
  • Mobile Apps navigations to switch from one task to another task is not smooth
  • I think it should have more automation for the tasks
DEEPAK SHARMA | TrustRadius Reviewer

Likelihood to Renew

Accelo

Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan | TrustRadius Reviewer

ProWorkflow

No score
No answers yet
No answers on this topic

Support Rating

Accelo

Accelo 7.7
Based on 4 answers
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
Charles Fashana, MBA | TrustRadius Reviewer

ProWorkflow

No score
No answers yet
No answers on this topic

Alternatives Considered

Accelo

We used Workfront prior to using Accelo, mainly for project management and retainer management. There is no comparison between the two as Accelo blows it away.
Chris Osterhout | TrustRadius Reviewer

ProWorkflow

I have not used another product like ProWorkflow.
Ches Allen | TrustRadius Reviewer

Return on Investment

Accelo

  • Helps with tracking prospects through the sales/marketing funnel
  • Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.
Anonymous | TrustRadius Reviewer

ProWorkflow

  • Team is working with more collaboration hence effective use of manpower.
  • Managers can see the performance thru ProWorkflow and can assign them tasks, resulting effective manpower utilization.
  • Overall ProWorkflow is well suited for the small or start-up organisation
DEEPAK SHARMA | TrustRadius Reviewer

Screenshots

Pricing Details

Accelo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Accelo Editions & Modules

Edition
Projects (Per Month on Annual Contract)$391
Sales (Per Month on Annual Contract)$391
Retainers (Per Month on Annual Contract)$391
Service (Per Month on Annual Contract)$391
ServOps (Per Month on Annual Contract)$791
  1. per user
Additional Pricing Details
ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.

ProWorkflow

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

ProWorkflow Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Accelo
7.3
ProWorkflow
8.0

Likelihood to Renew

Accelo
9.0
ProWorkflow

Usability

Accelo
7.0
ProWorkflow

Performance

Accelo
10.0
ProWorkflow

Support Rating

Accelo
7.7
ProWorkflow

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