Accelo vs. Redbooth

Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.

Incentivized

Redbooth is fantastic for freelance artists, small businesses, or even larger companies. It's versatile and can handle and help you stay organized. IT has replaced most every other tool we use to stay up to date on projects, keep track of tasks, and use it for a proofing space. It may not be good if you aren't a freelancer or someone who has many tasks to complete. It seems best when there's at least 2 people in the company.

Incentivized

• Timing Client Work: You are able to better manage your time on your clients.
• Housing Client Info in one Area: You can view all you need for any given client in one area.

Incentivized

• Desktop sharing.
• Good audio and video quality.

Incentivized

• Accelo is excellent on the adaptation to its deep functionalities.
• Managing multiple project is very challenging.
• Not easy to collect multiple reports across platforms.

Incentivized

• It is not an application to store large amounts of documentation.
• Having a lot of information can make it cumbersome to get some tasks.
• It's a tool created for fast management and communication. At the moment, when accumulating tasks, it can be a total mess.

Incentivized

Looking forward to seeing more refinement of features provided and upcoming features promised :)

From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)

Incentivized

I’ve never actually used their support - I think that in and of itself says something about the product.

Incentivized

Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.

Incentivized

The overall interface, hour tracking, Gantt charts and integrations with Google Drive make Redbooth the best choice for our company.

Incentivized

• It substantially reduced the number of systems we use to run our business.
• It reduced the need to train our staff on a variety of platforms.
• It gave us the ability to have a client-facing portal that directly integrates with our backend systems.

Incentivized

• Saves times of having to sort through email.

Incentivized