What users are saying about
17 Ratings
1 Rating
17 Ratings
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Score 7.2 out of 100
1 Rating
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Score 7.3 out of 100

Likelihood to Recommend

Accelo

Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
Charles Fashana, MBA | TrustRadius Reviewer

WorkRooms

It's good for small, agile projects.
Claudia Leeb | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Accelo
WorkRooms
6.4
Task Management
Accelo
WorkRooms
9.1
Scheduling
Accelo
WorkRooms
5.5
Mobile Access
Accelo
WorkRooms
3.6
Search
Accelo
WorkRooms
5.5
Visual planning tools
Accelo
WorkRooms
8.2

Communication

Accelo
WorkRooms
4.8
Notifications
Accelo
WorkRooms
3.6
Discussions
Accelo
WorkRooms
4.5
Internal knowledgebase
Accelo
WorkRooms
6.4

File Sharing & Management

Accelo
WorkRooms
5.8
Versioning
Accelo
WorkRooms
3.6
Video files
Accelo
WorkRooms
5.5
Audio files
Accelo
WorkRooms
5.5
Document collaboration
Accelo
WorkRooms
6.4
Access control
Accelo
WorkRooms
8.2
Advanced security features
Accelo
WorkRooms
4.5
Device sync
Accelo
WorkRooms
7.3

Pros

Accelo

  • Timing Client Work: You are able to better manage your time on your clients.
  • Housing Client Info in one Area: You can view all you need for any given client in one area.
Anonymous | TrustRadius Reviewer

WorkRooms

  • Task management
  • File management using tags and simple search
  • Adding external users for a restricted set of information
Claudia Leeb | TrustRadius Reviewer

Cons

Accelo

  • Cumbersome processes - feels like tasks take longer than they should.
  • We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
  • Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.
Ryan Freeman | TrustRadius Reviewer

WorkRooms

  • The notification system needs to be improved
Claudia Leeb | TrustRadius Reviewer

Likelihood to Renew

Accelo

Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan | TrustRadius Reviewer

WorkRooms

No score
No answers yet
No answers on this topic

Support Rating

Accelo

Accelo 7.4
Based on 4 answers
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
Charles Fashana, MBA | TrustRadius Reviewer

WorkRooms

No score
No answers yet
No answers on this topic

Alternatives Considered

Accelo

We used Workfront prior to using Accelo, mainly for project management and retainer management. There is no comparison between the two as Accelo blows it away.
Chris Osterhout | TrustRadius Reviewer

WorkRooms

Claudia Leeb | TrustRadius Reviewer

Return on Investment

Accelo

  • Helps with tracking prospects through the sales/marketing funnel
  • Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.
Anonymous | TrustRadius Reviewer

WorkRooms

  • Can't really nail that...
Claudia Leeb | TrustRadius Reviewer

Screenshots

Pricing Details

Accelo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

* Per Installation

Accelo Editions & Modules

Edition
Projects (Per Month on Annual Contract)$391
Sales (Per Month on Annual Contract)$391
Retainers (Per Month on Annual Contract)$391
Service (Per Month on Annual Contract)$391
ServOps (Per Month on Annual Contract)$791
  1. per user
Additional Pricing Details
ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.

WorkRooms

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

WorkRooms Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Accelo
6.8
WorkRooms
7.3

Likelihood to Renew

Accelo
9.0
WorkRooms

Usability

Accelo
7.0
WorkRooms

Performance

Accelo
10.0
WorkRooms

Support Rating

Accelo
7.4
WorkRooms

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