ACCELQ vs. ServiceNow Strategic Portfolio Management

ACCELQ can support multiple technologies such as web, mobile, API, and mainframe. It’s also suited for SAAS solutions such as Salesforce and addresses challenges such as dynamic HTML. It’s easy to set up, and onboarding is easy, and overall lead time is comparatively less. The overall execution results are captured with screenshots, and it’s easy to debug errors. It has integrations with leading cloud-based desktop and mobile farm services such as Saucelabs, browser stack, etc.; ACCELQ is not developer friendly, and hence the overall adoption for a continuous integration scenario is very limited. If you are using a different test management solution, the integration between accelQ and that tool needs ti to be built and hence requires additional development effort, and it’s buggy too.

Incentivized

Monthly planning cycle: Business Stakeholders submit their feature requests and ideas, IT experts assess them and add Effort Estimation IT management set sprint SOW with the Business stakeholders Resources are planned, requested, and allocated. The job is done, change management process is conducted including weekly CAB meetings (Change Advisory Board). The change is deployed and documented.

Incentivized

• Scriptless and hence coding is easy.
• Maintenance of the scripts are easy.
• Learning curve is small.

Incentivized

• Creating Requests
• Knowledge base article
• Hassle free UI

Incentivized

• The tool is not developer friendly and hence adoption across developers is low.
• The tool does not have an admin console to manage the users centrally.
• Different types of licensing and it’s all user based and hence pricey.

Incentivized

• New UI is bad. Transition is not liked by users
• Notifications can be improved. The mail notifications are little off
• Category changes are not supposed to be hard

Incentivized

When we implemented ACCELQ, we conducted POCs with many similar solutions. Among the tools we pursued at that time, accelQ stood out against Tricentis Tosca and QMetry automation studio. However, subject 7 did better. However, they were still in the nascent stages of building the tool, and hence we did not pick it.

Incentivized

Salesforce Appex Microfocus ITOM and related

Incentivized

• Overall adoption of an automation tool went up.
• Migration of existing selenium scripts to ACCELQ was relatively easy and less effort.
• Lack of overall admin console and hence managing the agents across different execution is difficult.
• Integration between accelQ and any test management tool can be difficult and buggy in most cases, even though it can be coded.

Incentivized

• Best ITSM tool
• Clean UI
• Deployment is easy

Incentivized