Accelya VIVALDI vs. GoCardless

I recommend this platform to any company for reliable revenue management services. When ordering commodities from our suppliers the system enhances faster cash transactions. The customer support team is ever ready to answer any question when we reach them. It is easy to set up the system and transfer funds without any challenge. It connects us to the most trusted buyers and sellers across the world.

We believe GoCardless is the best-in-class solution for global companies who wish to streamline payment processing in many countries, especially when integrating within a company website or supported complementary software. It also works very well for recurring payment situations as it can be very streamlined for recurring & auto-payments. This is NOT a tool for credit card processing, so understand that and consider something like Stripe if credit card integration is your goal. The fees for GoCardless may be highly dependent on the anticipated processing volume and size of your business, so do know that very tiny companies may find the fee structure to be higher. For a US-only business, I'm not sure if GoCardless really would make the most sense outside of specifically for integrating within the software for click-thru payment processing. Where GoCardless shines is when your business operates in many countries and is looking for a seamless solution for your customers that also avoids them paying banking fees.

Incentivized

• Real time status of direct debit payments
• Homepage dashboard is well made and efficiently tracks the payment status
• GoCardless website supports multiple language

Incentivized

• I would like to get an email with the transactions for the day.
• I would like the email on returns to indicate the customer's name or account number.

Incentivized

It has a good web dashboard, you can see who has paid, who hasn’t, when payments will be taken from client and when they will arrive in the bank account

Incentivized

There is no phone support, email only, and the support is slow coming. The support staff often don't read your support query properly, so you waste time having to re-explain yourself. That is the only downside of this product.

Incentivized

I like all the tools that are on this platform due to their performance. We have highly benefited from sending and receiving cash using the secure system. The charges of transferring cash using Accelya VIVALDI are less as compared to other systems. It gives automated notification through email when the transaction is complete. Close collaboration with the customer support team gives us confidence when using this application.

It stacks up well against Stripe but I think they serve different purposes. Stripe is better when it comes to integrations, GoCardless is great for recurring payments, particularly for service-based businesses.

Incentivized

• It has helped us to provide alternative payment options to our clients
• It has helped us to secure regular and timely payments with the minimum of fuss

Incentivized