Likelihood to Recommend
Access Auditor is great for evaluate your Governance Process and enhances that workflow before deployment. As we had to get the business up to speed afterword and that slowed us down.
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Best suited for companies that use the same services across multiple teams, services that might require support at one point. For us, it is very easy to share access to either the IT support team or to me, as the Salesforce administrator, and we can easily take care of the issue and then log out without any hassle.
I would not strongly recommend it for single users, who don't need to share access to others. Read full review Pros Create internal/operational efficiencies Improve business process outcomes Read full review Sharing access. It's as easy as 1-2-3 with Bitium, no more hassle with sharing the actual password and then changing it, violating company policies, etc. Lots of apps supported. In all three years since we are using Bitium, we haven't encountered any app that would not be supported by it. Easy to set up strong passwords. Another very easy and intuitive feature: when you are setting up an app, you can ask Bitium to generate an A-level password automatically, that you can therefore use with ease. Read full review Cons Product functionality and performance Product roadmap and future vision Read full review Apps crashing. From time to time, some apps stop working in Bitium and they come back only after a while (1, 2, 8 hrs). We don't have a clear explanation for this yet. Very tied to Chrome. Bitium is almost 'married' to Chrome, making it unusable in other browsers, which is sometimes problematic. Sometimes slow Chrome Add-on. From time to time, the add-on seems so unresponsive that it is easier to go to the web dashboard and log in from there in the app you were looking for. Read full review Support Rating
It is hard to pick just one. Access Auditor has dramatically improved our processes and saved us a ton of time. Also, their support is top-notch.
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Even if you only use their Auditing/Access Certification tool and not their Identity Management/Password Management tools, you're still able to complete entitlement reviews for SOX or any other compliance requirements.
Read full review Return on Investment Strong customer focus Overall cost Read full review Everyone is now required to have A-level passwords, so the overall level of security has increased a lot. Having a secured way of sharing access to different apps, users are now very open to being helped more hands-on by the support teams, not fearing that their credentials might be exposed or later used. Read full review ScreenShots