Access Auditor vs. Fischer Identity as a Service

Access Auditor is great for evaluate your Governance Process and enhances that workflow before deployment. As we had to get the business up to speed afterword and that slowed us down.

Incentivized

Fischer is well suited for the use case scenarios where an institution has not previously used any identity management and needs to quickly provide services to meet regulatory or other deadlines. It also works well when you can implement in smaller batches of user accounts and grow over time. We have found it less appropriate for cases where we have needed to set up on-off temporary or special access. Fischer has worked with us on out-of-band provisioning but we had to pay for extra Fischer professional services to make that work.

Incentivized

• Create internal/operational efficiencies
• Improve business process outcomes

Incentivized

• Integration with ERP
• Integration with Account Directory
• Integration with Office 365
• Password Reset Portal

Incentivized

• Product functionality and performance
• Product roadmap and future vision

Incentivized

• Reducing the frequency (twice a month) of scheduled outages. But I believe they are making progress toward developing a more robust cloud infrastructure that will eliminate the need for such frequent downtimes.
• There are some less than intuitive administration tools, which could be improved. Fisher is always willing to help us when we don't understand the proper way to configure using the tools.
• I would like a streamlined way to move changes from our test environment into our production (live) environment instead of having to duplicate the effort.

Incentivized

It is hard to pick just one. Access Auditor has dramatically improved our processes and saved us a ton of time. Also, their support is top-notch.

Incentivized

Even if you only use their Auditing/Access Certification tool and not their Identity Management/Password Management tools, you're still able to complete entitlement reviews for SOX or any other compliance requirements.

Incentivized

It does deliver as advertised, provided you do your homework and understand the expected outcome before going live. Poor planning can turn the project into a nightmare. It can save the company a good deal of man hours and money by bringing about identity management automation, a self-service portal, and customizable email notifications for all of the identity owners and other stakeholders. For example, you can inform your HR team upon successful account creation and disablement. You can proactively reach out to users informing them about their account extirpation status, etc.

Incentivized

• Strong customer focus
• Overall cost

Incentivized

• Fischer has had a positive impact by providing self-serve identity and password management tools that our constituents can use at their convience, not tied to our operational hours.
• Fisher Identity as a Service has been a significant cost, but it is anticipated that it saves our students significant time and effort that they can better dedicate to their academic pursuits.
• Negative initial reaction--as this was a new way of doing things, there was a period of confusion among our college constituent that required additional communication and instruction

Incentivized