What users are saying about
10 Ratings
2 Ratings
10 Ratings
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Score 7 out of 100
2 Ratings
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Score 8 out of 100

Feature Set Ratings

    Identity Management

    7.6

    Access Auditor

    76%

    Hypersocket

    Feature Set Not Supported
    N/A
    Access Auditor ranks higher in 7/7 features

    ID-Management Access Control

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    ID Management Single-Sign On (SSO)

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Multi-Factor Authentication

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Password Management

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    Account Provisioning and De-provisioning

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    ID Management Workflow Automation

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    ID Risk Management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • Access Auditor and Hypersocket are tied in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    Access Auditor

    80%
    1 Rating
    8.0

    Hypersocket

    80%
    2 Ratings

    Support Rating

    8.0

    Access Auditor

    80%
    2 Ratings

    Hypersocket

    N/A
    0 Ratings

    Likelihood to Recommend

    SCC

    Access Auditor is great for evaluate your Governance Process and enhances that workflow before deployment. As we had to get the business up to speed afterword and that slowed us down.
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    Nervepoint Technologies Ltd

    HyperSocket is very well suited if the resources and budget are made available. There is not much a learning curve for the IT Department or for those users already familiar with two-factor authentication. There will be some education and training requirements for most end-users as the notifications and general verbiage can be confusing for some. It may also show some exploits within some end-users who are unaware of a notification but will use the email to reset an expired password without thinking twice if it may have been a phishing email or the opposite where an end-user deletes or ignores the expiration email notification expecting it to be spam/phishing.
    Read full review

    Pros

    SCC

    • Create internal/operational efficiencies
    • Improve business process outcomes
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    Nervepoint Technologies Ltd

    • Self service password resets
    • Ability to synchronize a primary account password with secondary accounts
    • Flexibility and intuitivness
    Read full review

    Cons

    SCC

    • Product functionality and performance
    • Product roadmap and future vision
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    Nervepoint Technologies Ltd

    • Help-Desk functionality similar to OneIdentity Self-Service Password Manager, as it provides additional users that do not require administrative access to assist with managing end-users who may have locked themselves out of HyperSocket Access Manager by forgetting their own security questions.
    • Too many features which become unusable and feel like the payment plans are not flexible since it's an all-in-one product with one price. It is not necessarily a bad thing as most subscription-based pricing forces a buyer to pay more for an integral service that is only available on the highest price-plan. You really do get what you pay for, but we found many of our use-case scenarios limited the product.
    • This isn't necessarily against the product, just a personal opinion around Multi-Factor authentication which is always primarily driven mobile devices. Not all companies or end-users have access to a multi-factor device, (or in our case, are allowed to have access to a cell phone while servicing members/clients). This creates a shortfall to allow multi-factor functionality to extend to all users unless there are hardware tokens, which can be miss placed or left out more easily as most users don't treat it the same way they would their personal smartphone.
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    Pricing Details

    Access Auditor

    Starting Price

    Editions & Modules

    Access Auditor editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Hypersocket

      Starting Price

      Editions & Modules

      Hypersocket editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Support Rating

        SCC

        It is hard to pick just one. Access Auditor has dramatically improved our processes and saved us a ton of time. Also, their support is top-notch.
        Read full review

        Nervepoint Technologies Ltd

        No answers on this topic

        Alternatives Considered

        SCC

        Even if you only use their Auditing/Access Certification tool and not their Identity Management/Password Management tools, you're still able to complete entitlement reviews for SOX or any other compliance requirements.
        Read full review

        Nervepoint Technologies Ltd

        Nervepoint Access Manager (NAM) has the ability to deal with multiple domains. While ServiceNow at the time we looked at the solution did not (I do not know if it does now). NAM was a more polished, mature product.
        Read full review

        Return on Investment

        SCC

        • Strong customer focus
        • Overall cost
        Read full review

        Nervepoint Technologies Ltd

        • As with any IT Service or Solution, the investment will always be seen as a sunk cost. The only ROI would be the time and resources spent elsewhere rather than with Password Management through an IT Department or similar department. I found that the time spent on password management was about the same, as many users who are frequently forgetting a password are also forgetting their security question & answers.
        • There are some positives, as it was able to help manage the bulk of their non-windows passwords or passwords related to another online service. The centralized password manager doesn't feel like a true single sign-on but for most users, it replaces a hand-written copy they have taped to a monitor.
        • It can help with automating some of the active directory workflows with its own user provisioning functionality. Took more time to set up than it was to manage on its own.
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        Screenshots

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