What users are saying about
11 Ratings
2 Ratings
11 Ratings
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Score 6.2 out of 100
2 Ratings
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Score 8 out of 100

Likelihood to Recommend

Access Auditor

Access Auditor is great for evaluate your Governance Process and enhances that workflow before deployment. As we had to get the business up to speed afterword and that slowed us down.
Anonymous | TrustRadius Reviewer

Hypersocket

HyperSocket is very well suited if the resources and budget are made available. There is not much a learning curve for the IT Department or for those users already familiar with two-factor authentication. There will be some education and training requirements for most end-users as the notifications and general verbiage can be confusing for some. It may also show some exploits within some end-users who are unaware of a notification but will use the email to reset an expired password without thinking twice if it may have been a phishing email or the opposite where an end-user deletes or ignores the expiration email notification expecting it to be spam/phishing.
Craig Lockley | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Access Auditor
7.6
Hypersocket
ID-Management Access Control
Access Auditor
7.0
Hypersocket
ID Management Single-Sign On (SSO)
Access Auditor
7.0
Hypersocket
Multi-Factor Authentication
Access Auditor
8.0
Hypersocket
Password Management
Access Auditor
6.0
Hypersocket
Account Provisioning and De-provisioning
Access Auditor
9.0
Hypersocket
ID Management Workflow Automation
Access Auditor
7.0
Hypersocket
ID Risk Management
Access Auditor
9.0
Hypersocket

Pros

Access Auditor

  • Create internal/operational efficiencies
  • Improve business process outcomes
Anonymous | TrustRadius Reviewer

Hypersocket

  • Self service password resets
  • Ability to synchronize a primary account password with secondary accounts
  • Flexibility and intuitivness
Anonymous | TrustRadius Reviewer

Cons

Access Auditor

  • Product functionality and performance
  • Product roadmap and future vision
Anonymous | TrustRadius Reviewer

Hypersocket

  • Help-Desk functionality similar to OneIdentity Self-Service Password Manager, as it provides additional users that do not require administrative access to assist with managing end-users who may have locked themselves out of HyperSocket Access Manager by forgetting their own security questions.
  • Too many features which become unusable and feel like the payment plans are not flexible since it's an all-in-one product with one price. It is not necessarily a bad thing as most subscription-based pricing forces a buyer to pay more for an integral service that is only available on the highest price-plan. You really do get what you pay for, but we found many of our use-case scenarios limited the product.
  • This isn't necessarily against the product, just a personal opinion around Multi-Factor authentication which is always primarily driven mobile devices. Not all companies or end-users have access to a multi-factor device, (or in our case, are allowed to have access to a cell phone while servicing members/clients). This creates a shortfall to allow multi-factor functionality to extend to all users unless there are hardware tokens, which can be miss placed or left out more easily as most users don't treat it the same way they would their personal smartphone.
Craig Lockley | TrustRadius Reviewer

Support Rating

Access Auditor

Access Auditor 8.0
Based on 2 answers
It is hard to pick just one. Access Auditor has dramatically improved our processes and saved us a ton of time. Also, their support is top-notch.
Anonymous | TrustRadius Reviewer

Hypersocket

No score
No answers yet
No answers on this topic

Alternatives Considered

Access Auditor

Even if you only use their Auditing/Access Certification tool and not their Identity Management/Password Management tools, you're still able to complete entitlement reviews for SOX or any other compliance requirements.
Anonymous | TrustRadius Reviewer

Hypersocket

Nervepoint Access Manager (NAM) has the ability to deal with multiple domains. While ServiceNow at the time we looked at the solution did not (I do not know if it does now). NAM was a more polished, mature product.
Anonymous | TrustRadius Reviewer

Return on Investment

Access Auditor

  • Strong customer focus
  • Overall cost
Anonymous | TrustRadius Reviewer

Hypersocket

  • As with any IT Service or Solution, the investment will always be seen as a sunk cost. The only ROI would be the time and resources spent elsewhere rather than with Password Management through an IT Department or similar department. I found that the time spent on password management was about the same, as many users who are frequently forgetting a password are also forgetting their security question & answers.
  • There are some positives, as it was able to help manage the bulk of their non-windows passwords or passwords related to another online service. The centralized password manager doesn't feel like a true single sign-on but for most users, it replaces a hand-written copy they have taped to a monitor.
  • It can help with automating some of the active directory workflows with its own user provisioning functionality. Took more time to set up than it was to manage on its own.
Craig Lockley | TrustRadius Reviewer

Screenshots

Access Auditor

Pricing Details

Access Auditor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Hypersocket

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Access Auditor
8.0
Hypersocket
8.0

Support Rating

Access Auditor
8.0
Hypersocket

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