Access Handisoft vs. Acumatica

The software is great and does what we need for our day-to-day accounting, but when it comes to our in-house IT, we seem to have issues with our internal server complementing our ability to work outside of the office on the software. Data has been lost, work time wasted twice.

Incentivized

I like how its supported on mobile devices and i can image reciept and create claims quickly. Navigation screens are all the same on every screen and all screens are developed to have the same look and feel for ease of use.

Incentivized

• Productivity
• Dashboard/reporting
• Ease of use

Incentivized

• Ease of dragging documents into transactions has made our office paper free
• Use of Excel to export any detail that we need, particularly to reconcile balance sheet accounts
• The cloud environment is sooo wonderful! Coming out of the pandemic we value the cloud environment.

Incentivized

• Inventory building
• Reboot necessity
• Internet Lag

Incentivized

• We often run into strange one-off glitches that cause a Sales Order or invoice to miscalculate and provide inaccurate order totals.
• The return process in terms of a PO return receipt can be quite confusing, as when linked to a drop ship PO it does not re-open the sales order by itself.

Incentivized

Acumatica has lots of potential for our company. I can see where our company will be in the next coming year or two as we start utilizing all of the features that Acumatica has

Incentivized

We have users of all levels and it works well for any user, the user interface is very easy to get used to and the screen feedback and delivery is very well done. We have many users using this product all day every day and all levels have become very accustomed to its ease of use.

Incentivized

We used Acumatica Support directly for the first year or so. Overall it's pretty good, but sometimes the support staff wasn't educated on the customizations we had, nor was I as the Customer as I couldn't remember which things were customized and which things were out of the box, so when there was an error, there were some misunderstandings.

Incentivized

our partner was an subject matter expert

Incentivized

our partner created great online training

Incentivized

lots of bumps in getting work processes mapped out. a bunch of customizations were needed.

Incentivized

Because we work with a CPA as our Finance Manager, it is best to have the ability to track our workflow and progress, as well as our own Due Date Tracking in order to remind him. They use QuickBooks to document their business, but using Access allows us to easily manage our number to send to them for general use.

Incentivized

We selected Acumatica based on the licensing model. We also selected Acumatica based on the flexibility. We also selected Acumatica based on recommendations from our VAR. We liked the overall TCO of Acumatica vs other ERP systems. We also liked the fact that it was able to do the inter company accounting necessary for our business.

Incentivized

• We were able to successfully navigate the pandemic due to the fact that it is cloud based.
• We were able to determine that customers who told us to not call again, often bought from us.
• Employee morale was very high as everyone in the company had access to the data that tracked our first year of profitability in years.

Incentivized