Access Handisoft vs. Customer Focus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Access Handisoft
Score 9.6 out of 10
N/A
Access Handisoft is a suite of solutions for accountants and advisors who want to optimise their practice. It is based on technology acquired with Sage Australia (Sage HandiSoft).N/A
Customer Focus
Score 9.6 out of 10
N/A
Customer Focus is solution that includes order management, inventory management, warehousing, CMS, E-mail marketing, CRM, and general accounting functions. E-Commerce web stores are also included in the solution.
$50
# of stores and users
Pricing
Access HandisoftCustomer Focus
Editions & Modules
No answers on this topic
Standard
$50
# of stores and users
Ultimate
$99
# of stores and users
Offerings
Pricing Offerings
Access HandisoftCustomer Focus
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$249 Site setup and training
Additional Details
More Pricing Information
Community Pulse
Access HandisoftCustomer Focus
Top Pros
Top Cons

No answers on this topic

Features
Access HandisoftCustomer Focus
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Access Handisoft
-
Ratings
Customer Focus
9.2
1 Ratings
18% above category average
Product catalog & listings00 Ratings9.01 Ratings
Product management00 Ratings9.01 Ratings
Bulk product upload00 Ratings10.01 Ratings
Branding00 Ratings9.01 Ratings
Mobile storefront00 Ratings9.01 Ratings
Product variations00 Ratings9.01 Ratings
Website integration00 Ratings10.01 Ratings
Visual customization00 Ratings9.01 Ratings
CMS00 Ratings9.01 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Access Handisoft
-
Ratings
Customer Focus
9.0
1 Ratings
17% above category average
Checkout user experience00 Ratings9.01 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Access Handisoft
-
Ratings
Customer Focus
8.0
1 Ratings
7% above category average
Personalized recommendations00 Ratings9.01 Ratings
SEO00 Ratings7.01 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Access Handisoft
-
Ratings
Customer Focus
9.0
1 Ratings
14% above category average
Shipping00 Ratings9.01 Ratings
Custom functionality00 Ratings9.01 Ratings
Best Alternatives
Access HandisoftCustomer Focus
Small Businesses

No answers on this topic

Shopify Plus
Shopify Plus
Score 8.9 out of 10
Medium-sized Companies

No answers on this topic

IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises

No answers on this topic

IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Access HandisoftCustomer Focus
Likelihood to Recommend
8.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
Access HandisoftCustomer Focus
Likelihood to Recommend
The Access Group
The software is great and does what we need for our day-to-day accounting, but when it comes to our in-house IT, we seem to have issues with our internal server complementing our ability to work outside of the office on the software. Data has been lost, work time wasted twice.
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Customer Focus, Inc.
Today, with a globalized competition and without truce, a company must evaluate and take into account its size, and use this to analyze which of the tools available in the market is more suited to their needs. If it is a small company, you can improve your customer service by incorporating a chat. But a company of national level must evaluate other aspects like: marketing, tastes, preferences, tendencies, etc. To achieve the effective management of relationships with our customers, this technology provides us with effective tools and easy access.
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Pros
The Access Group
  • Productivity
  • Dashboard/reporting
  • Ease of use
Read full review
Customer Focus, Inc.
  • Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
  • Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
  • An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.
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Cons
The Access Group
  • Inventory building
  • Reboot necessity
  • Internet Lag
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Customer Focus, Inc.
  • Cost is always an element to consider when purchasing a computer solution, both for the purchase of the software and for its maintenance, many forget about the ongoing support costs that come with software.
  • Many systems are backed up automatically through the cloud or through some other solution, but not all. So there is a good chance that the data will be lost. it is therefore necessary to take the safe backup forecasts in the event of any unforeseen occurrence and cause us an unpleasant surprise.
  • There is a difference between being served by a real person when making a phone call, to an automated attention system. Sometimes it is good to make the tasks more automatic, but it is also good to have a little personalized help to avoid losing the human value of relationships.
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Alternatives Considered
The Access Group
Because we work with a CPA as our Finance Manager, it is best to have the ability to track our workflow and progress, as well as our own Due Date Tracking in order to remind him. They use QuickBooks to document their business, but using Access allows us to easily manage our number to send to them for general use.
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Customer Focus, Inc.
Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.
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Return on Investment
The Access Group
No answers on this topic
Customer Focus, Inc.
  • With the information available, about the clients, the company can know and segment the markets and develop effective and successful marketing campaigns.
  • With the information the employee can develop more personalized relationships with the client.
  • This customer service tool facilitated the administrative processes of sales to achieve higher performance and better results in the company.
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ScreenShots