Access People HR Suite vs. Calabrio Teleopti WFM

It is very useful for the medium size or large scale of businesses, it almost settled down the HR and payroll basis transactions just click away. In this digital era it also provides you a desktop free or desktop away environment (accessible via cellphone). You may use it to extract your payslip, mark your leave, generate a report as an when it required

Incentivized

Calabrio Teleopti WFM is widely used in our organization, and once we've gotten the hang of it, it's very simple to use. We can manage the entries to each employee's task lists, plan the turns that each teleworker will cover, and swap turns as needed. We can also automate the completion of scheduled management tasks and calculate how much time each employee spends at the company. This application, in general, ensures increased productivity on the call center platform.

Incentivized

• People management
• Payroll management
• Talent management
• Digital Learning

Incentivized

• Schedule management is intuitive and easy to follow
• The ability for agents to request and swap shifts works well
• Agent tools for viewing schedules and requests is user friendly

Incentivized

• Provide easy ways for customization
• Provide more ways for integration of processes
• Provide access at user level to prepare reports, drag and drop basis

Incentivized

• System uptime. We use their cloud solution and unfortunately there's been a number of outages.
• PTO management, could use more features like waitlisting, time off canceling and offline management

It serves my needs perfectly, but it sometimes glitches where you press a link and it downloads the page instead of opens it.

Incentivized

Access people HR suite (people XD) having a complete package as per the requirement of medium or large scale of businesses, all the HR and payroll related opts and benefits may gets via single window, but for the small businesses/enterprises its of very high cost and not useful on optimize level

Incentivized

I have worked for other smaller companies that have just used excel sheets to manage scheduling and it was a complete mess. This is a complete and utter 180 in that scheduling is so simplified and creates/causes basically zero conflict among staff.

Incentivized

• Time saving for business
• Cost saving for business
• Effective and efficient system to use

Incentivized

• They must work to update the characteristics of the integrated items so that they can be better in general based on user demand.
• In general, the software is very easy to use and offers a wide range of working functions.

Incentivized