Access People HR Suite vs. Gusto

It is very useful for the medium size or large scale of businesses, it almost settled down the HR and payroll basis transactions just click away. In this digital era it also provides you a desktop free or desktop away environment (accessible via cellphone). You may use it to extract your payslip, mark your leave, generate a report as an when it required

Incentivized

I would love to use Gusto for companies of all staff sizes but I understand that larger businesses will opt for a PEO and willingly give up flexibility and features to do that. However, I love that Gusto can be customized on so many levels – offer letter, adding documents for new hires, document verification, deploying documents to existing staff, tracking who has signed, helping staff select health benefits (love that this is an entirely paperless process!), screen share support (love this!), a host of integrations with other apps are easy to link up. The interface is delightful (love the piglet!), HR support for Master Admins is very professional. There are templates, forms, rules and updates provided for all States. And the reports are so easy to read, customize and understand. Amazing!

Incentivized

• People management
• Payroll management
• Talent management
• Digital Learning

Incentivized

• The self-service aspect of the software is very nice. We rarely need to get customer service involved.
• For the first 2 years of our subscription to Gusto, customer service has been good when we needed it.
• We have also had good experience with third parties recommended by Gusto including a 401(k) administrator, R&D tax credit analyst, and background check software.

Incentivized

• Provide easy ways for customization
• Provide more ways for integration of processes
• Provide access at user level to prepare reports, drag and drop basis

Incentivized

• The support isn't very impressive, although it's rare that we even need their help.
• I would like to see a better scheduling tool for the staff. Currently I have to use Homebase for this feature alone because Gusto's offering is lacking in this area.

Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.

The UI is clean and simple. It's incredibly easy to find what you need to find, and if you can't, a quick search of their help files will direct you where you need to go about 90% of the time. For that last 10%, a support e-mail will result in a quick answer. Almost any time I try to do something new I haven't done before with Gusto, I can do it in a few minutes.

Incentivized

Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.

Incentivized

Super easy to implement and use!

Incentivized

Access people HR suite (people XD) having a complete package as per the requirement of medium or large scale of businesses, all the HR and payroll related opts and benefits may gets via single window, but for the small businesses/enterprises its of very high cost and not useful on optimize level

Incentivized

Gusto was the only payroll provider we used for our business. Before Gusto we were running payroll manually, which was cumbersome and didn’t account for our tax liability. Gusto is heads and shoulders above running payroll manually. It takes the load of payroll management off your shoulders and gives employees and easy to use portal to manage their personal payroll information.

Incentivized

• Time saving for business
• Cost saving for business
• Effective and efficient system to use

Incentivized

• Saves me time and time is money so I've definitely saved money using Gusto over other payroll providers
• 401k integration was not a good fit for my size company unfortunately, which I was disappointed about initially, but if you are a larger company it could be an excellent asset to your benefits structure for your team
• Has increased employee retention because of its ease of use

Incentivized