SolarWinds Access Rights Manager (ARM) vs. ManageEngine ADManager Plus

It [SolarWinds Access Rights Manager (ARM)] is well suited for small to medium sized companies who want to enhance and ease up their daily work. As well as it is suited for organized structures, it has its problems with very complex environments. For example, if you are working with direct and multiple permissions instead of having more granular group based permissions.

Incentivized

ADManager is perfectly suited for reducing the human error in account creation. The templates I needed to create for this were easy and I was done within a couple of days. I am happy to sign that account creation errors has been near zero since the roll out of this application. I look forward to using more of its functionality

Incentivized

• SolarWinds Access Rights Manager is easy to set up and configure. We had the first report generated in a few hours.
• The automated feature for the reports is great. We just set it and forget it and now the reports get emailed on schedule.

Incentivized

• Creates user account by template
• Streamlines new hire and termination processes
• Helps generate report logs to assist with AD cleanup

Incentivized

• Licensing model when we changed over to SolarWinds was [I feel] a nightmare. It needs to be more streamlined and SolarWinds needs to understand what their customers require. When we changed over to SolarWinds we found it very hard to get answers to what modules we were still licensed for.
• Our current system is not functioning. We can't login to the application with the accounts we created that were working. The error that appears doesn't help to resolve it. So at present we just renewed licenses for this year and we can't use the system.

Incentivized

• Reports can be hard to get what you need...sometimes they include fields that you don't need.
• The automation feature broke after an update and our complex automations stopped working.

Incentivized

It is in place and working. No time or money to consider anything else.

Incentivized

End user experience is much better than administration

Incentivized

On occasion the server will need to be restarted to get things running again

Incentivized

Satisfactory performance

Incentivized

Very slow response times and sometimes I found the solution and ended up sharing it with support

Incentivized

When we first tried it, they helped us set up the templates and we got very good training from them. When we have a problem we just call or open a ticket and we get a reply right away. They are there to help.

Incentivized

It was my first exposure to this type of product and I wasn’t given the time to figure out how best to implement it. I would say get a plan together of what you are tying to accomplish first

Incentivized

I found the installation and configuration to be much easier and more straightforward. What also assisted in the decision to go with Access Rights Manager, was the fact we already made use of Solarwinds products. Knowing from previous experiences with their support staff, meant we knew how great their after-hours support was whenever we had any technical issues with the platform. We felt it would be better to keep it all under one roof so to speak

Incentivized

We did not research any other applications. ADManager Plus was the first that appeared in our search. After a demo with their sales team, it was apparent that this was the application we wanted. The price was perfect too. We ordered it right away and implemented it within a couple of weeks.

Incentivized

No experience with this

Incentivized

• Team leads recieve automated reports of permissions within their team, and it allows them to proactively audit their team members
• Security specialists have really clear dashboards to audit individuals
• We can be sure we never leave a permission open after a person leaves

Incentivized

• This tool has reduced the time taken to on-board users.
• This tool can do mass user creation and deletion.
• Managing user changes is simplistic with this tool.

Incentivized