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Top Rated
225 Ratings
32 Ratings
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Score 7.9 out of 100

Cisco Secure Access by Duo

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Top Rated
225 Ratings
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Score 8.9 out of 100

Attribute Ratings

  • SolarWinds Access Rights Manager (ARM) is rated higher in 1 area: Likelihood to Renew
  • Cisco Secure Access by Duo is rated higher in 6 areas: Likelihood to Recommend, Usability, Availability, Support Rating, Implementation Rating, Ease of integration

Likelihood to Recommend

7.6

SolarWinds Access Rights Manager (ARM)

76%
13 Ratings
9.1

Cisco Secure Access by Duo

91%
115 Ratings

Likelihood to Renew

9.1

SolarWinds Access Rights Manager (ARM)

91%
2 Ratings
8.3

Cisco Secure Access by Duo

83%
8 Ratings

Usability

5.5

SolarWinds Access Rights Manager (ARM)

55%
1 Rating
9.1

Cisco Secure Access by Duo

91%
77 Ratings

Availability

8.2

SolarWinds Access Rights Manager (ARM)

82%
1 Rating
9.5

Cisco Secure Access by Duo

95%
7 Ratings

Performance

7.3

SolarWinds Access Rights Manager (ARM)

73%
1 Rating

Cisco Secure Access by Duo

N/A
0 Ratings

Support Rating

4.5

SolarWinds Access Rights Manager (ARM)

45%
1 Rating
9.0

Cisco Secure Access by Duo

90%
111 Ratings

Implementation Rating

6.5

SolarWinds Access Rights Manager (ARM)

65%
2 Ratings
9.0

Cisco Secure Access by Duo

90%
8 Ratings

Configurability

5.5

SolarWinds Access Rights Manager (ARM)

55%
1 Rating

Cisco Secure Access by Duo

N/A
0 Ratings

Ease of integration

1.8

SolarWinds Access Rights Manager (ARM)

18%
1 Rating
9.2

Cisco Secure Access by Duo

92%
7 Ratings

Product Scalability

4.5

SolarWinds Access Rights Manager (ARM)

45%
1 Rating

Cisco Secure Access by Duo

N/A
0 Ratings

Vendor post-sale

4.5

SolarWinds Access Rights Manager (ARM)

45%
1 Rating

Cisco Secure Access by Duo

N/A
0 Ratings

Vendor pre-sale

8.2

SolarWinds Access Rights Manager (ARM)

82%
1 Rating

Cisco Secure Access by Duo

N/A
0 Ratings

Likelihood to Recommend

SolarWinds

It [SolarWinds Access Rights Manager (ARM)] is well suited for small to medium sized companies who want to enhance and ease up their daily work. As well as it is suited for organized structures, it has its problems with very complex environments. For example, if you are working with direct and multiple permissions instead of having more granular group based permissions.
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Cisco

Any business seeking to secure access to their corporate resources by adding that additional authentication layer. It's essential now - phishing scams are rampant and are generally unstoppable. Remote work is the norm and, whether it's hybrid or fully remote, it needs to be controlled. Cisco Secure Access by Duo is a simple, lightweight, and highly effective method of achieving what is quickly becoming "table-stakes" in the cyber security realm.
Read full review

Pros

SolarWinds

  • SolarWinds Access Rights Manager is easy to set up and configure. We had the first report generated in a few hours.
  • The automated feature for the reports is great. We just set it and forget it and now the reports get emailed on schedule.
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Cisco

  • It integrates very well with multiple products such as M365 and VMware
  • It allows for multiple security options including hardware tokens and a phone app
  • If users are locked out for whatever reason, it's easy to get them up and running again with the Duo admin dashboard
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Cons

SolarWinds

  • Licensing model when we changed over to SolarWinds was [I feel] a nightmare. It needs to be more streamlined and SolarWinds needs to understand what their customers require. When we changed over to SolarWinds we found it very hard to get answers to what modules we were still licensed for.
  • Our current system is not functioning. We can't login to the application with the accounts we created that were working. The error that appears doesn't help to resolve it. So at present we just renewed licenses for this year and we can't use the system.
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Cisco

  • If you need to integrate some legacy applications to Cisco Secure Access by Duo, it's not easy.
  • If you want to have more detailed information and reports, you need to pay more for the licensing. The basic option is not enough.
  • A constraint could be that each employee has to install it on their personal smartphone, which some don't like. But, there is an alternative using SMS, although sometimes it takes too long to receive the message.
Read full review

Pricing Details

SolarWinds Access Rights Manager (ARM)

Starting Price

Editions & Modules

SolarWinds Access Rights Manager (ARM) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Cisco Secure Access by Duo

    Starting Price

    $3 Per User Per Month

    Editions & Modules

    Cisco Secure Access by Duo editions and modules pricing
    EditionModules
    MFA$3.001
    Access$6.002
    Beyond$9.003

    Footnotes

    1. Per User Per Month
    2. Per User Per Month
    3. Per User Per Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Likelihood to Renew

    SolarWinds

    It is in place and working. No time or money to consider anything else.
    Read full review

    Cisco

    There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
    Read full review

    Usability

    SolarWinds

    End user experience is much better than administration
    Read full review

    Cisco

    I personally feel it is a must to have an app - anyone needs it at this point in time while we all switch to the hybrid work environment. Data security is always a priority of cisco, and hence this app ensures your access and device from where you are trying to access is secure. It is simple to configure, no need to go through a long process - easy to use and hence recommended.
    Read full review

    Reliability and Availability

    SolarWinds

    On occasion the server will need to be restarted to get things running again
    Read full review

    Cisco

    In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
    Read full review

    Performance

    SolarWinds

    Satisfactory performance
    Read full review

    Cisco

    No answers on this topic

    Support Rating

    SolarWinds

    Very slow response times and sometimes I found the solution and ended up sharing it with support
    Read full review

    Cisco

    Since it’s a reputable company, I have received technical support when needed and I trust that if anything else happens I can contact them with any issues. I haven’t experienced bad customer service and I totally feel supported while using this authentication method. No complains so far and the high rating!
    Read full review

    Implementation Rating

    SolarWinds

    It was my first exposure to this type of product and I wasn’t given the time to figure out how best to implement it. I would say get a plan together of what you are tying to accomplish first
    Read full review

    Cisco

    Implementation of Cisco Secure Access by Duo was easy and intuitive. Integration of third party applications via API interface was painless. ON the few occasions that I needed to work with support to troubleshoot an issue, I have been satisfied with the level of support that was provided. All in all, the implementation process was better than many other products.
    Read full review

    Alternatives Considered

    SolarWinds

    I found the installation and configuration to be much easier and more straightforward. What also assisted in the decision to go with Access Rights Manager, was the fact we already made use of Solarwinds products. Knowing from previous experiences with their support staff, meant we knew how great their after-hours support was whenever we had any technical issues with the platform. We felt it would be better to keep it all under one roof so to speak
    Read full review

    Cisco

    Each vendor we spoke with had different strengths and weaknesses, some very subtle, and for our use cases, they'd probably all have worked; however, we primarily needed a MFA solution for RADIUS and web that was inexpensive, simple to set up, easy to manage, and backed by a large company.
    Read full review

    Scalability

    SolarWinds

    No experience with this
    Read full review

    Cisco

    No answers on this topic

    Return on Investment

    SolarWinds

    • Team leads recieve automated reports of permissions within their team, and it allows them to proactively audit their team members
    • Security specialists have really clear dashboards to audit individuals
    • We can be sure we never leave a permission open after a person leaves
    Read full review

    Cisco

    • Duo Security has been a positive ROI in that it has prevented unwarranted access to confidential information.
    • Duo Security has been a positive ROI in that it keeps me informed of what's going on with my devices.
    • Duo Security has been a negative ROI in that it costs money that I'm not sure is well spent all of the time.
    Read full review

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