What users are saying about
32 Ratings
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Score 8 out of 100
6 Ratings
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Score 9.1 out of 100

Attribute Ratings

  • Twingate is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

7.8

SolarWinds Access Rights Manager (ARM)

78%
14 Ratings
9.5

Twingate

95%
3 Ratings

Likelihood to Renew

9.1

SolarWinds Access Rights Manager (ARM)

91%
2 Ratings

Twingate

N/A
0 Ratings

Usability

5.5

SolarWinds Access Rights Manager (ARM)

55%
1 Rating
10.0

Twingate

100%
1 Rating

Availability

8.2

SolarWinds Access Rights Manager (ARM)

82%
1 Rating

Twingate

N/A
0 Ratings

Performance

7.3

SolarWinds Access Rights Manager (ARM)

73%
1 Rating

Twingate

N/A
0 Ratings

Support Rating

4.5

SolarWinds Access Rights Manager (ARM)

45%
1 Rating
9.5

Twingate

95%
3 Ratings

Implementation Rating

6.4

SolarWinds Access Rights Manager (ARM)

64%
2 Ratings

Twingate

N/A
0 Ratings

Configurability

5.5

SolarWinds Access Rights Manager (ARM)

55%
1 Rating

Twingate

N/A
0 Ratings

Ease of integration

1.8

SolarWinds Access Rights Manager (ARM)

18%
1 Rating

Twingate

N/A
0 Ratings

Product Scalability

4.5

SolarWinds Access Rights Manager (ARM)

45%
1 Rating

Twingate

N/A
0 Ratings

Vendor post-sale

4.5

SolarWinds Access Rights Manager (ARM)

45%
1 Rating

Twingate

N/A
0 Ratings

Vendor pre-sale

8.2

SolarWinds Access Rights Manager (ARM)

82%
1 Rating

Twingate

N/A
0 Ratings

Likelihood to Recommend

SolarWinds

It [SolarWinds Access Rights Manager (ARM)] is well suited for small to medium sized companies who want to enhance and ease up their daily work. As well as it is suited for organized structures, it has its problems with very complex environments. For example, if you are working with direct and multiple permissions instead of having more granular group based permissions.
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Twingate

The product as well as the admin panel is getting richer. Would love port-level access control as well as some more analytics in the admin panel. From what I hear, the team is actively working on it
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Pros

SolarWinds

  • SolarWinds Access Rights Manager is easy to set up and configure. We had the first report generated in a few hours.
  • The automated feature for the reports is great. We just set it and forget it and now the reports get emailed on schedule.
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Twingate

  • Easy access management for cloud resources, better security than VPN or IP allow lists
  • 2FA via Google Login or OKTA
  • Easy to onboard external team members (contractors, partners, clients, etc)
  • Was easily approved by my partner security teams to use alongside their VPN client with no conflicts.
  • Zero-trust security is a must-have feature these days!
  • You pay for User, not Client or Resources--easy to roll out to all devices used by your users.
  • No more hassle of maintaining IP allow lists for WFH/remote teams
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Cons

SolarWinds

  • Licensing model when we changed over to SolarWinds was [I feel] a nightmare. It needs to be more streamlined and SolarWinds needs to understand what their customers require. When we changed over to SolarWinds we found it very hard to get answers to what modules we were still licensed for.
  • Our current system is not functioning. We can't login to the application with the accounts we created that were working. The error that appears doesn't help to resolve it. So at present we just renewed licenses for this year and we can't use the system.
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Twingate

  • Windows installation had a small glitch, customer support helped quickly resolve the issue
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Pricing Details

SolarWinds Access Rights Manager (ARM)

Starting Price

Editions & Modules

SolarWinds Access Rights Manager (ARM) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Twingate

    Starting Price

    $0

    Editions & Modules

    Twingate editions and modules pricing
    EditionModules
    Starter Plan01
    Teams Plan52
    Business Plan103

    Footnotes

    1. none
    2. per user per month
    3. per user per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    An Enterprise Plan with customized pricing is also available.

    Likelihood to Renew

    SolarWinds

    It is in place and working. No time or money to consider anything else.
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    Twingate

    No answers on this topic

    Usability

    SolarWinds

    End user experience is much better than administration
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    Twingate

    For the end-user, it is essentially an on-off switch integrated with our Identify Protection Solution
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    Reliability and Availability

    SolarWinds

    On occasion the server will need to be restarted to get things running again
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    Twingate

    No answers on this topic

    Performance

    SolarWinds

    Satisfactory performance
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    Twingate

    No answers on this topic

    Support Rating

    SolarWinds

    Very slow response times and sometimes I found the solution and ended up sharing it with support
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    Twingate

    Support team understood my challenge and was able to influence product direction to expedite support for my features - A+!
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    Implementation Rating

    SolarWinds

    It was my first exposure to this type of product and I wasn’t given the time to figure out how best to implement it. I would say get a plan together of what you are tying to accomplish first
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    Twingate

    No answers on this topic

    Alternatives Considered

    SolarWinds

    I found the installation and configuration to be much easier and more straightforward. What also assisted in the decision to go with Access Rights Manager, was the fact we already made use of Solarwinds products. Knowing from previous experiences with their support staff, meant we knew how great their after-hours support was whenever we had any technical issues with the platform. We felt it would be better to keep it all under one roof so to speak
    Read full review

    Twingate

    No answers on this topic

    Scalability

    SolarWinds

    No experience with this
    Read full review

    Twingate

    No answers on this topic

    Return on Investment

    SolarWinds

    • Team leads recieve automated reports of permissions within their team, and it allows them to proactively audit their team members
    • Security specialists have really clear dashboards to audit individuals
    • We can be sure we never leave a permission open after a person leaves
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    Twingate

    • The ROI has been immediate especially since we are all working remotely during the COVID-19 situation.
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    Screenshots

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