What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
22 Ratings
Top Rated
24 Ratings

accessiBe

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
22 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100
Top Rated
24 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Attribute Ratings

  • accessiBe is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.5

accessiBe

95%
14 Ratings
8.9

Crownpeak DQM

89%
13 Ratings

Likelihood to Renew

accessiBe

N/A
0 Ratings
9.6

Crownpeak DQM

96%
2 Ratings

Usability

accessiBe

N/A
0 Ratings
8.3

Crownpeak DQM

83%
12 Ratings

Availability

accessiBe

N/A
0 Ratings
9.1

Crownpeak DQM

91%
1 Rating

Performance

accessiBe

N/A
0 Ratings
9.1

Crownpeak DQM

91%
1 Rating

Support Rating

9.1

accessiBe

91%
1 Rating
8.7

Crownpeak DQM

87%
12 Ratings

Online Training

accessiBe

N/A
0 Ratings
9.1

Crownpeak DQM

91%
1 Rating

Implementation Rating

accessiBe

N/A
0 Ratings
9.1

Crownpeak DQM

91%
1 Rating

Product Scalability

accessiBe

N/A
0 Ratings
9.1

Crownpeak DQM

91%
1 Rating

Likelihood to Recommend

accessiBe

I have found this tool on many sites and offers solutions for people to have options to change the style of the website even if they are not disabled. Today everyone is looking for a personal experience and this tool can offer that to all, this is really evident when you read terminology on a website that you might not understand. The user interface has a search web option so you can find the meaning of items that you may not have understood by only being on the website.
Trevor Gibbs | TrustRadius Reviewer

Crownpeak DQM

If you have a fully customized cms and have people working on the site with html and css knowledge this is the best tool ever, all specifics can be checked. Using ab tests and optimization services we identify best practices of the website and everywhere the best practices aren't implemented we find using the custom checkpoints. Aspects that cannot be automated via a quick IT solution is turned into a checkpoint and that's great!
Harrie Vermeulen | TrustRadius Reviewer

Pros

accessiBe

  • Automate alt text image descriptions. Makes websites more accessible to people with visual disabilities. Makes websites more accessible to people with other physical disabilities. Enhances SEO possibilities for websites by implementing alt text for all images. Very user-friendly and plug-and-play for website admins.
Hoby Wedler, Ph.D. | TrustRadius Reviewer

Crownpeak DQM

  • Ensures quality and consistency of content implementation across distributed teams and markets.
  • Quick and easy content updates across global digital ecosystems.
  • Custom checkpoints to identify, highlight and manage business updates across multiple websites (e.g. product detail, terminology, customer messaging, brand updates)
Andy Wood | TrustRadius Reviewer

Cons

accessiBe

  • Adding a font changer especially for people with Dyslexia.
  • ability to gather Closed Captions or Read video transcripts.
  • ability to control videos from the user interface, some embedded videos do not have the option to pause or rewind video.
  • When viewing video not to be taken away from the site or offer alternatives that are not relevant to the site. Website owners often use embedded videos from YouTube which then offers other videos that are not related. AccessiBe should be able to play the embed link in a separate iframe which can auto-close once the video is over.
Trevor Gibbs | TrustRadius Reviewer

Crownpeak DQM

  • It would be helpful if the Issues page under Website showed the WCAG level for each issue (A, AA, AAA). You currently have to look up the guideline to find the level.
  • There is no indicator that a page is currently being scanned. During a website scan, some of the reports are blank or missing information. Having a notification on the main page showing which websites are being scanned would be helpful.
  • Some ADA compliance items are left off, such as keyboard navigation, tabbing, etc.
  • It doesn't view the websites on mobile devices or if using a screen reader. Some pages or formatting changes depending on resolution. The DQM, from what I have seen, doesn't account for that.
Charles Adams | TrustRadius Reviewer

Pricing Details

accessiBe

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Crownpeak DQM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

accessiBe

No score
No answers yet
No answers on this topic

Crownpeak DQM

Crownpeak DQM 9.6
Based on 2 answers
We've seen competitors, they're not doing as well of a job as dqm is. It's a wonderful tool and there a huge opportunities for crownpeak
Harrie Vermeulen | TrustRadius Reviewer

Usability

accessiBe

No score
No answers yet
No answers on this topic

Crownpeak DQM

Crownpeak DQM 8.3
Based on 12 answers
I had a small learning curve in order to become fluent with the platform as it doesn't work like the other automated accessibility tools that I've used. However, once I was up to speed, I like it better than any of the other tools and find the data more useful, digestible, and relevant.
Anonymous | TrustRadius Reviewer

Reliability and Availability

accessiBe

No score
No answers yet
No answers on this topic

Crownpeak DQM

Crownpeak DQM 9.1
Based on 1 answer
Haven't had issues accessing the dashboard when needed.
Joel Macaluso | TrustRadius Reviewer

Performance

accessiBe

No score
No answers yet
No answers on this topic

Crownpeak DQM

Crownpeak DQM 9.1
Based on 1 answer
No issues with speed and performance
Joel Macaluso | TrustRadius Reviewer

Support Rating

accessiBe

accessiBe 9.1
Based on 1 answer
I have called several times and my questions were always answered right away.
Kiar Olson | TrustRadius Reviewer

Crownpeak DQM

Crownpeak DQM 8.7
Based on 12 answers
Online support [is] always quick to reply and usually [has] a fix ready and implemented within hours. Regular catch-ups with Account Managers [have] ensured that issues are addressed even more quickly, with the ability to see the results within days following a re-crawl of the sites. Suggestions for improvement are always taken on board.
Nick Spragg | TrustRadius Reviewer

Online Training

accessiBe

No score
No answers yet
No answers on this topic

Crownpeak DQM

Crownpeak DQM 9.1
Based on 1 answer
Product is straight-forward but the training was helpful and beneficial
Joel Macaluso | TrustRadius Reviewer

Implementation Rating

accessiBe

No score
No answers yet
No answers on this topic

Crownpeak DQM

Crownpeak DQM 9.1
Based on 1 answer
Ensure that you are ready with a solid process to address issues
Joel Macaluso | TrustRadius Reviewer

Alternatives Considered

accessiBe

We have not used any other ADA plugins. We did evaluate what was available from custom coding - which would have been far too expensive to WordPress plugins that were not fully supported. When you see what is available and weigh the pros/cons of other service providers there are really no other options out there that stack up to their product.
David A. Blacker | TrustRadius Reviewer

Crownpeak DQM

Crownpeak Digital Quality Management (DQM) has all the tools in one dashboard for all possible needs of a website to resolve SEO and other issues. Whereas WordPress is more of searching for the right plugin to assist in finding all the issues you might have a need to address.

Araceli Carrasco | TrustRadius Reviewer

Scalability

accessiBe

No score
No answers yet
No answers on this topic

Crownpeak DQM

Crownpeak DQM 9.1
Based on 1 answer
haven't had issues accessing when needed.
Joel Macaluso | TrustRadius Reviewer

Return on Investment

accessiBe

  • accessiBe had made our business good enough to boost the overall income because of people from different countries.
  • We haven't noticed any negative impact yet. However, we are trying to collect the data.
  • The overall sale of products has gone after using accessiBe.
Ravi Chahar | TrustRadius Reviewer

Crownpeak DQM

  • When driving Customer Care, it was great to be able to add the Autofix tool to the web estate - a quick-win that really drives the accessibility agenda.
  • Building reports off the back of DQM gives senior stakeholders an understanding of the importance of usability and accessibility.
  • The gamification of league tables highlights to stakeholders the areas that need focus and budget in order to improve.
Anonymous | TrustRadius Reviewer

Screenshots

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