accessiBe vs. Crownpeak Digital Accessibility and Quality

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
accessiBe
Score 8.6 out of 10
N/A
accessiBe is a fully automated, AI-powered, web accessibility solution for ADA and WCAG compliance.
$49
per month
Crownpeak Digital Accessibility and Quality
Score 9.4 out of 10
N/A
Crownpeak Digital Accessibility and Quality is a digital governance and web content management and monitoring solution designed to support excellent customer experience across all digital touchpoints, supporting web accessibility needs, error catching, SEO best practices, brand compliance, and analytics with benchmarking. Crownpeak Digital Accessibility and Quality can be integrated into an existing CMS.N/A
Pricing
accessiBeCrownpeak Digital Accessibility and Quality
Editions & Modules
Standard
$49
per month
Large
$149
per month
Huge
$199
per month
Enterprise
custom pricing
No answers on this topic
Offerings
Pricing Offerings
accessiBeCrownpeak Digital Accessibility and Quality
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
accessiBeCrownpeak Digital Accessibility and Quality
Top Pros
Top Cons
Features
accessiBeCrownpeak Digital Accessibility and Quality
Accessibility Testing
Comparison of Accessibility Testing features of Product A and Product B
accessiBe
-
Ratings
Crownpeak Digital Accessibility and Quality
6.5
1 Ratings
4% below category average
Accessibility Scanning and Assessment00 Ratings6.41 Ratings
Automatic or Scheduled Scanning00 Ratings8.21 Ratings
Automatic Fixes00 Ratings6.41 Ratings
Issue Ranking00 Ratings6.41 Ratings
Manual Auditing Services00 Ratings6.41 Ratings
Compliance Reporting and Tracking00 Ratings6.41 Ratings
HTML and CSS scanning00 Ratings6.41 Ratings
PDF scanning00 Ratings6.41 Ratings
JavaScript scanning00 Ratings6.41 Ratings
Integrations and Interoperability00 Ratings6.41 Ratings
Color/Contrast Analysis00 Ratings6.41 Ratings
Best Alternatives
accessiBeCrownpeak Digital Accessibility and Quality
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Score 8.7 out of 10
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Score 8.7 out of 10
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User Ratings
accessiBeCrownpeak Digital Accessibility and Quality
Likelihood to Recommend
9.6
(13 ratings)
9.6
(18 ratings)
Likelihood to Renew
-
(0 ratings)
9.6
(2 ratings)
Usability
-
(0 ratings)
9.8
(15 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
9.1
(1 ratings)
9.7
(15 ratings)
Online Training
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
-
(0 ratings)
9.1
(2 ratings)
Configurability
-
(0 ratings)
7.3
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
accessiBeCrownpeak Digital Accessibility and Quality
Likelihood to Recommend
accessiBe
I have found this tool on many sites and offers solutions for people to have options to change the style of the website even if they are not disabled. Today everyone is looking for a personal experience and this tool can offer that to all, this is really evident when you read terminology on a website that you might not understand. The user interface has a search web option so you can find the meaning of items that you may not have understood by only being on the website.
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Crownpeak
If you have a fully customized cms and have people working on the site with html and css knowledge this is the best tool ever, all specifics can be checked. Using ab tests and optimization services we identify best practices of the website and everywhere the best practices aren't implemented we find using the custom checkpoints. Aspects that cannot be automated via a quick IT solution is turned into a checkpoint and that's great!
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Pros
accessiBe
  • Automate alt text image descriptions. Makes websites more accessible to people with visual disabilities. Makes websites more accessible to people with other physical disabilities. Enhances SEO possibilities for websites by implementing alt text for all images. Very user-friendly and plug-and-play for website admins.
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Crownpeak
  • Preconfigured checkpoints to gather a baseline.
  • Reporting at regular intervals to identify pain points.
  • Mapping to WCAGG standard to understand how to resolve errors.
  • Ability to add customized checkpoints to align with messaging changes
  • Aggregating images in a visual repository to scan for relevancy.
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Cons
accessiBe
  • Adding a font changer especially for people with Dyslexia.
  • ability to gather Closed Captions or Read video transcripts.
  • ability to control videos from the user interface, some embedded videos do not have the option to pause or rewind video.
  • When viewing video not to be taken away from the site or offer alternatives that are not relevant to the site. Website owners often use embedded videos from YouTube which then offers other videos that are not related. AccessiBe should be able to play the embed link in a separate iframe which can auto-close once the video is over.
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Crownpeak
  • It would be helpful if the Issues page under Website showed the WCAG level for each issue (A, AA, AAA). You currently have to look up the guideline to find the level.
  • There is no indicator that a page is currently being scanned. During a website scan, some of the reports are blank or missing information. Having a notification on the main page showing which websites are being scanned would be helpful.
  • Some ADA compliance items are left off, such as keyboard navigation, tabbing, etc.
  • It doesn't view the websites on mobile devices or if using a screen reader. Some pages or formatting changes depending on resolution. The DQM, from what I have seen, doesn't account for that.
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Likelihood to Renew
accessiBe
No answers on this topic
Crownpeak
We've seen competitors, they're not doing as well of a job as dqm is. It's a wonderful tool and there a huge opportunities for crownpeak
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Usability
accessiBe
No answers on this topic
Crownpeak
I had a small learning curve in order to become fluent with the platform as it doesn't work like the other automated accessibility tools that I've used. However, once I was up to speed, I like it better than any of the other tools and find the data more useful, digestible, and relevant.
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Reliability and Availability
accessiBe
No answers on this topic
Crownpeak
Haven't had issues accessing the dashboard when needed.
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Performance
accessiBe
No answers on this topic
Crownpeak
No issues with speed and performance
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Support Rating
accessiBe
I have called several times and my questions were always answered right away.
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Crownpeak
DQM support teams are responsive and knowledgeable, and will spend time working directly with client and agency teams to ensure the best outcomes are achieved. I can't fault the level of input and engagement from Crownpeak support teams across the board.
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Online Training
accessiBe
No answers on this topic
Crownpeak
Product is straight-forward but the training was helpful and beneficial
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Implementation Rating
accessiBe
No answers on this topic
Crownpeak
The initial process is not clear but after the first cookie banner all others are faster to implement.
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Alternatives Considered
accessiBe
We have not used any other ADA plugins. We did evaluate what was available from custom coding - which would have been far too expensive to WordPress plugins that were not fully supported. When you see what is available and weigh the pros/cons of other service providers there are really no other options out there that stack up to their product.
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Crownpeak
One of the most similar solutions to Crownpeak is the Yext tool because it has a good set of functions that can be managed from content to customer experiences, it is fascinating to be able to track all user interactions through users, in the same way as in Crownpeak that allows all users to create digital experiences.
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Scalability
accessiBe
No answers on this topic
Crownpeak
haven't had issues accessing when needed.
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Return on Investment
accessiBe
  • accessiBe had made our business good enough to boost the overall income because of people from different countries.
  • We haven't noticed any negative impact yet. However, we are trying to collect the data.
  • The overall sale of products has gone after using accessiBe.
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Crownpeak
  • When driving Customer Care, it was great to be able to add the Autofix tool to the web estate - a quick-win that really drives the accessibility agenda.
  • Building reports off the back of DQM gives senior stakeholders an understanding of the importance of usability and accessibility.
  • The gamification of league tables highlights to stakeholders the areas that need focus and budget in order to improve.
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ScreenShots

accessiBe Screenshots

Screenshot of accessiBe

Crownpeak Digital Accessibility and Quality Screenshots

Screenshot of DQM banishes the silos and brings it all together in one powerful but simple to use dashboard, providing visibility and control across all your global digital properties.Screenshot of Do you know what's actually out there on your sites? Take control with a global view of your digital assets.Screenshot of Web accessibility is legally mandated in many countries. We make it easy to ensure compliance and expand audience by adhering to industry best-practice standards for accessible web design.Screenshot of Powerful reports and diagnostic tools provide deep insight across your global web properties, so you can drive improvement, manage risk and react quickly.