What users are saying about
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21 Ratings

accessiBe

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21 Ratings
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Score 8.5 out of 100
68 Ratings
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Score 5.9 out of 100

Attribute Ratings

  • accessiBe is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.6

accessiBe

96%
13 Ratings
6.0

Webtrends Analytics

60%
31 Ratings

Likelihood to Renew

accessiBe

N/A
0 Ratings
5.4

Webtrends Analytics

54%
25 Ratings

Usability

accessiBe

N/A
0 Ratings
5.4

Webtrends Analytics

54%
7 Ratings

Availability

accessiBe

N/A
0 Ratings
9.0

Webtrends Analytics

90%
8 Ratings

Performance

accessiBe

N/A
0 Ratings
8.2

Webtrends Analytics

82%
6 Ratings

Support Rating

9.1

accessiBe

91%
1 Rating
8.8

Webtrends Analytics

88%
16 Ratings

In-Person Training

accessiBe

N/A
0 Ratings
9.7

Webtrends Analytics

97%
3 Ratings

Online Training

accessiBe

N/A
0 Ratings
9.0

Webtrends Analytics

90%
4 Ratings

Implementation Rating

accessiBe

N/A
0 Ratings
9.9

Webtrends Analytics

99%
10 Ratings

Configurability

accessiBe

N/A
0 Ratings
7.1

Webtrends Analytics

71%
2 Ratings

Vendor post-sale

accessiBe

N/A
0 Ratings
9.0

Webtrends Analytics

90%
1 Rating

Vendor pre-sale

accessiBe

N/A
0 Ratings
9.0

Webtrends Analytics

90%
1 Rating

Likelihood to Recommend

accessiBe

I have found this tool on many sites and offers solutions for people to have options to change the style of the website even if they are not disabled. Today everyone is looking for a personal experience and this tool can offer that to all, this is really evident when you read terminology on a website that you might not understand. The user interface has a search web option so you can find the meaning of items that you may not have understood by only being on the website.
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Webtrends

Scenarios 1. If you want to use web server log files as input to your web analytics, then Webtrends will provides a good product, with great ease of implementation. Don't even think about being cheap on hardware, and make sure Webtrends runs on real servers, not in a VM environment. 2. If you want to use Data Tagging, similar to Google Analytics or Site Catalyst, Webtrends has a powerful product, just be prepared to pay. 3. If you are new to Web Analytics, but it is the strategic direction, start with Webtrends on Premises. Questions to Ask 1. What are you trying to accomplish? 2. Can you place a dollar value on the benefit that you expect/need from Webtrends? 3.Can you live with Webtrends running SaaS?
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Pros

accessiBe

  • Automate alt text image descriptions. Makes websites more accessible to people with visual disabilities. Makes websites more accessible to people with other physical disabilities. Enhances SEO possibilities for websites by implementing alt text for all images. Very user-friendly and plug-and-play for website admins.
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Webtrends

  • Control privacy, data sharing and competitive industrial knowledge using Webtrends on premises
  • Great control over custom reports, custom dimensions and metrics
  • Flexible tool which allows multiple methods of data capture. To my knowledge it was the first tool with a Tag Builder / Tag Management function built in via a supporting website.
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Cons

accessiBe

  • Adding a font changer especially for people with Dyslexia.
  • ability to gather Closed Captions or Read video transcripts.
  • ability to control videos from the user interface, some embedded videos do not have the option to pause or rewind video.
  • When viewing video not to be taken away from the site or offer alternatives that are not relevant to the site. Website owners often use embedded videos from YouTube which then offers other videos that are not related. AccessiBe should be able to play the embed link in a separate iframe which can auto-close once the video is over.
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Webtrends

  • The big downside, the elephant in the room, is that it does not (as of right now) have on-demand segmenting, drilldowns, etc. You have to think of what you want in advance and create those reports then analyze some data. This is huge. You can, of course, re-analyze old data after creating new reports but you still have to wait. (This deficiency may become obsolete with the release of Webtrends Explore later this month (May 2014).)
  • It has fewer mature integrations with other products and databases than competitors do, although I'm told it works with SharePoint better than anything else does.
  • Its attribution modeling capability is behind Google Analytics'. In my humble opinion, this could be changed quickly if Webtrends would make some tweaks to its standard visitor history files (i.e. preserve the order in which past visits were sourced beyond the single most recent one, rather than storing all those past sources as a randomized list).
  • It doesn't incorporate statistical tests, confidence intervals, or statistical associations. However, this same criticism can be applied to its competitors (other than A/B Testing products). It's a tabulation program, as they all are. In this respect, web analytics tools as a group are relatively primitive. Sorry to bring this up as a criticism of Webtrends but it's my pet peeve about the whole industry and I just have to say it. (p.s. take advantage of the heavy-duty Webtrends Scheduled Export functionality to get really granular data that you can feed to a stats program to get significances.)
  • Although the documentation, help screens, phone support and the knowledge base have improved tremendously in recent years, there is still a pretty steep learning curve because it is different from the tools that entry-level users may have already been exposed to. This can be a shock and many users are alienated at first because they just don't get some of the fundamentals at first. I'd like to see much better help screens that are thoroughly interlinked with the KB and documentation. Having superb online support would make a world of difference with the adoption of this basically powerful tool.
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Pricing Details

accessiBe

Starting Price

$49 per month

Editions & Modules

accessiBe editions and modules pricing
EditionModules
Standard49.001
Large149.002
Huge199.003
Enterprisecustom pricing4

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Webtrends Analytics

Starting Price

Editions & Modules

Webtrends Analytics editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    accessiBe

    No answers on this topic

    Webtrends

    I would be willing to try Webtrends again AFTER some research from other users. I would need to see that users mention better and faster customer support on questions and issues that arise while using the software. The software is capable of vast and incredible things, but if it isnt properly set up and supported during use, it is just a big hassel and waste of everyones time and money.
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    Usability

    accessiBe

    No answers on this topic

    Webtrends

    If I could give it a 0, I would. Not having an intuitive user interface made it impossible to convince non-analytic business users to use the tool on their own. Even as a seasoned analyst, frequent calls were needed to get what should be simple tasks done. Account managers don't understand the tool either, and have to refer you to technical support
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    Reliability and Availability

    accessiBe

    No answers on this topic

    Webtrends

    It is much better than average. Down time usually occurs because of a need to refresh the server on our end.
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    Performance

    accessiBe

    No answers on this topic

    Webtrends

    The v9 admin interface and v10 reporting interface work as well as expected, but have a tendency to be pokey, especially for bulky reports and whenever you're connected to wifi. I much prefer using the REST API for all reporting for this reason, which simply dumps out the data and doesn't bother with the user interface.
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    Support Rating

    accessiBe

    I have called several times and my questions were always answered right away.
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    Webtrends

    I once went on to Twitter to ask for help from my network of analytics people, and Webtrends themselves responded. They have been an excellent partner in making sure that their product is being used to the best of it's ability and I greatly appreciate that. Both Omniture and Google Analytics, do not have that level of support over social media
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    In-Person Training

    accessiBe

    No answers on this topic

    Webtrends

    The in-person training was comprehensive enough to get you started, but I strongly recommend having a more experienced person when beginning with the tool.
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    Online Training

    accessiBe

    No answers on this topic

    Webtrends

    Webtrends provides several free webinars over the course of the year, many of which I would expect to pay for. The people providing the webinars seem to have a good feel for real-world application of the product.
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    Implementation Rating

    accessiBe

    No answers on this topic

    Webtrends

    Careful planning and patience. Use a non-public test site to fine tune tags and reporting. Despite best laid plans, there will be surprises when you collect the data, run the analysis and begin generating reports using the tool. Perform a tag audit to ensure tags fire as desired.
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    Alternatives Considered

    accessiBe

    We have not used any other ADA plugins. We did evaluate what was available from custom coding - which would have been far too expensive to WordPress plugins that were not fully supported. When you see what is available and weigh the pros/cons of other service providers there are really no other options out there that stack up to their product.
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    Webtrends

    Webtrends Analytics is similar to Adobe Analytics because it offers similar features such as traffic, engagement, and conversion tracking for e-commerce websites. But it's more affordable and needs lesser consulting support for custom reporting. If number of websites which need to be tracked are small and have lower traffic volume, Webtrends does a nice job of providing basic reports on visits, time spend, revenue, etc. So, it has high ROI for standard analytics insights.
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    Return on Investment

    accessiBe

    • accessiBe had made our business good enough to boost the overall income because of people from different countries.
    • We haven't noticed any negative impact yet. However, we are trying to collect the data.
    • The overall sale of products has gone after using accessiBe.
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    Webtrends

    • Webtrends has had a positive impact on site visitation because it allowed us to understand the sources by domain for site traffic and find out ways to increase visits from those domains.
    • Webtrends has also allowed us to understand areas of optimization on the site, which has had a positive impact on the overall user journey on the site, likely leading to longer site duration and engagement.
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    Screenshots

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