ACCNU vs. DELMIAWorks

My line of business is manufacturing and trading regular rice, puffed rice products for 20+ Years, Emphorasoft provided us with a good ERP product, which facilitates managing our Purchases, Sales, and Inventory along with required standards and compliance level reports. We are happy with the services provided by Emphorasoft and highly recommendable. Good inventory management software.

EnterpriseIQ is very well suited to a company in the plastics industry as the core software would not need to be modified.

Incentivized

• I like how they show the employee information
• The auto reports are nice to be able to set up and not think about again
• The GL display is average

Incentivized

• Accounting reports: accrued receipts reporting makes it difficult to reconcile.
• Fixed assets: depreciation posts to the general ledger at the asset level, generating inordinately large numbers of relatively meaningless transactions.
• Process cost: PIT display lacks many useful fields, including vendor name and number.
• Financial reports carry beyond two decimal places.
• Report structures are not sensibly arranged, and many reports imbed data within text fields, making manipulation and reporting more time-consuming.

Incentivized

Given how invested we are it would be hard not to renew as don't want to go through another implementation.

Incentivized

Excellent user friendly, time saved ERP product

Because the modules that I use are not user friendly and seem to have several steps to complete a simple task.

Incentivized

Good support as and when required

Very poor, try to call company support as a last resort as I know how much time it will take out of my day without getting a solution. It seems like the help desk does not have appropriate experience using the software. It would be nice of there was a separate support line to call for more experienced users of the software so we don't get someone just reading from the help file.

Incentivized

It is nice that an IQMS employee helps you with the implementation, however they were more of a technical resource than a project management resource. I wish they could provide a more off the shelf timeline given their experience in implementing the system.

Incentivized

This is the only software that I have used so I am unable to rate it based on another type of software. My experience with IQ is extensive though, and have worked and learned in all areas and love how this program works. The many different modules are relatively easy to learn and they offer support if you need additional instruction.

Incentivized

• Our implementation of warehouse management was probably the best investment our company has made recently. The control gained over our inventory is a tremendous asset and allows to see in an instant whether or not we can meet our customers' demands.

Incentivized