Payroll Relief vs Namely

Likelihood to Recommend

Payroll Relief can be customized to work for just about any business. Electronic tax payment and e-filing services are not available in all states so the system may be less appropriate in jurisdictions where there is a lack of automation on the back-end. This lack of automation can be overcome by a payroll processing provider that has good internal processes and an understanding of how to handle their clients' filings/payments directly with these unsupported states

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Verified User

Team Lead in Customer Service

Human Resources Company, 1-10 employees

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Namely has fit well into our corporate environment. I credit that to the initial setup team from Namely and our team that was lead by our HR Director.Payroll day is always a day of challenges. With a combination of hard deadlines to get processing complete and the review of the data before the payroll information flows through the system. Complications such as management requiring a new paycode at the last minute which will involve submitting a case to Namely Support for guidance. The timely response from Namely Support made the day run smoother.

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Verified User

Professional in Finance and Accounting

Retail Company, 51-200 employees

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Feature Rating Comparison

Payroll Relief

Namely

Pay calculation

Off-cycle/On-Demand payment

Direct deposit files

Salary revision and increment management

Reimbursement management

Support for external payroll vendors

Benefit plan administration

Payroll Relief

Namely

Employee demographic data

Employment history

Job profiles and administration

Workflow for transfers, promotions, pay raises, etc.

Organizational charting

Organization and location management

Compliance data (COBRA, OSHA, etc.)

Payroll Relief

Namely

Approval workflow

Balance details

Annual carry-forward and encashment

Payroll Relief

Namely

View and generate pay and benefit information

Update personal information

View company policy documentation

Employee recognition

View job history

Payroll Relief

Namely

Tracking of all physical assets

Payroll Relief

Namely

Report builder

Pre-built reports

Ability to combine HR data with external data

Payroll Relief

Namely

New hire portal

Manager tracking tools

Payroll Relief

Namely

Corporate goal setting

Individual goal setting

Line-of sight-visibility

Performance tracking

Payroll Relief

Namely

Performance plans

Performance improvement plans

Review status tracking

Review reminders

Multiple review frequency

Payroll Relief

Namely

Candidate search

Pros

Payroll entry and approval is simple
The system supports unlimited pay types so it is easy to customize the system for our clients
The system automates the filing of most tax forms and W-2s

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Verified User

Team Lead in Customer Service

Human Resources Company, 1-10 employees

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Streamlined workflows that make it easy for managers and employees to request changes to their profile information
A robust performance process that allows for seamless annual reviews, 180-degree feedback and more
All-in-one information repository so employees can easily access information about themselves as well as get to know their fellow employees

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Verified User

Employee in Human Resources

Information Technology & Services Company, 51-200 employees

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Cons

The site navigation can be confusing.
The system lacks HR functionality. There is no automated employee onboarding option. PTO can be tracked but there is no way for employees to request time off from their employee portal.
Payroll processors do not get a dashboard showing a list of payrolls that are scheduled to be processed each day like some other systems do.

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Verified User

Team Lead in Customer Service

Human Resources Company, 1-10 employees

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Time off tracking tool needs to be more customizable to accommodate varying types of PTO policies. Employees need to be able to easily see what time off they have available.
Performance reviews need to be more streamlined and user friendly for managers. They should be able to see employee responses while they complete reviews. A side-by-side view would be helpful or integrating the responses by question in one view would work as well. It's just very clunky right now for managers. Would also be great to have a place in Namely where managers can keep performance notes (outside of a scheduled review) on employees to reference during reviews and 1:1's.
Increased foldering capabilities in the Resources section to have folders within folders for better organization of resources.
Decrease lag time for benefits updates with providers.
Updates made in HR profiles should flow over to Teams page, like title and reporting line changes.
Ability to search the feed would be great.
Analytics on site usage, i.e., pages visited, resources accessed. This data would help show management the usage and engagement of employees as well as ROI.
More posting capabilities in the feed would be good. Allow posting of videos, audio files, gifs as well as increased text formatting capabilities.

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Verified User

Manager in Human Resources

Food Production Company, 51-200 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Namely 2.0

Based on 4 answers

Administrators and employees love Namely. It is very easy to use and streamlined. Employees stay engaged with news feed updates and enjoy all the self service options. The time cards are very easy to access and clocking in and out for non-exempt employees is a breeze. Namely is part of our family.

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Shane Miller

Director of Human Resources

Central Oklahoma Family Medical Center IncHospital & Health Care, 51-200 employees

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Usability

No score

No answers yet

No answers on this topic

Namely 7.9

Based on 38 answers

Namely is a user-friendly system that is continuing to improve its integration across platforms with HRIS, Benefits, Payroll, and Time. For us, a complex user with multiple clients and hundreds of hourly employees, it has been a good solution (though not without its drawbacks) and we have greatly appreciated Namely's willingness to listen to our concerns and requests for changes in the product. I wouldn't hesitate to recommend Namely for any company far more simple than ours—especially small entities with most, if not all, salaried employees.

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Verified User

Manager in Human Resources

Management Consulting Company, 51-200 employees

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Support Rating

No score

No answers yet

No answers on this topic

Namely 6.4

Based on 37 answers

Unfortunately, in more recent years we've had a lot of difficulty with Namely as they've undergone a lot of internal changes. It took 4 returned emails saying the person no longer worked at Namely to find someone to help me (I finally called payroll) and it took a while to get connected with a direct source of help. Namely now has set up their "pod" feature of communication which works well for the most part, but is different. I felt spoiled when we first started with Namely, but now it feels very much like working with most large companies' help centers. There is a system to go through and you do have the option to click "urgent". In general the help is efficient, but it still takes a few days and it's hard to speak with someone directly. It is all done via online communications and is difficult to actually speak to someone on the phone. This works well for most cases, but I do feel frustrated more often than I'd like to with this type of communication. (2019/2020)

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Verified User

Director in Human Resources

Veterinary Company, 11-50 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Namely 6.6

Based on 54 answers

I was not part of the implementation of Namely. It was before my time. Prior to Namely the company used UltiPro, which is also a great system. The implementation / transition supposedly went smooth, but I cannot comment from my own firsthand experience.

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Verified User

Director in Human Resources

Computer Software Company, 51-200 employees

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Alternatives Considered

Payroll relief is more customizable and easier to use than some other systems we have reviewed. The fee structure is better suited for our client base as well.

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Verified User

Team Lead in Customer Service

Human Resources Company, 1-10 employees

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It has been a few years since I used SAP Success Factors. It is clearly for enterprise companies, so strictly speaking, it doesn't compete directly with Namely. Although I have my issues with Namely's user experience, it blows SAP SuccessFactors out of the water. SF is a complete disaster, typical of old-school enterprise software. It is bloated and frustrating to use. Namely is much better (though still has room for improvement). Of course, SF has a ba-zillion additional features and capabilities. Not really an apples-to-apples comparison.

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Verified User

Manager in Product Management

Computer Software Company, 11-50 employees

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Return on Investment

We can process a large number of payrolls with a relatively small staff.
Payroll relief is simple to sell and support.

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Verified User

Team Lead in Customer Service

Human Resources Company, 1-10 employees

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More labor intensive (cost us more money to switch to this product).
Decline in reporting capability (payroll general ledger report is a nightmare every 2 weeks).
Product cost is way too high for services delivered. It was the worst financial investment we have made in years.

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Verified User

Executive in Finance and Accounting

Non-profit Organization Management Company, 51-200 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Payroll Relief Editions & Modules

Edition

First Year Cost	$1495¹
Pay per Paycheck (after first year)	$2000¹
Pay per Payroll	$356.95¹

per year

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

Namely Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Payroll Relief

Namely

Payroll Relief

Namely

Payroll Relief

Namely

Payroll Relief

Namely

Payroll Relief

Namely

Likelihood to Recommend

Payroll Relief

Namely

Feature Rating Comparison

Pay calculation

Off-cycle/On-Demand payment

Direct deposit files

Salary revision and increment management

Reimbursement management

Support for external payroll vendors

Benefit plan administration

Employee demographic data

Employment history

Job profiles and administration

Workflow for transfers, promotions, pay raises, etc.

Organizational charting

Organization and location management

Compliance data (COBRA, OSHA, etc.)

Approval workflow

Balance details

Annual carry-forward and encashment

View and generate pay and benefit information

Update personal information

View company policy documentation

Employee recognition

View job history

Tracking of all physical assets

Report builder

Pre-built reports

Ability to combine HR data with external data

New hire portal

Manager tracking tools

Corporate goal setting

Individual goal setting

Line-of sight-visibility

Performance tracking

Performance plans

Performance improvement plans

Review status tracking

Review reminders

Multiple review frequency

Candidate search

Pros

Payroll Relief

Namely

Cons

Payroll Relief

Namely

Likelihood to Renew

Payroll Relief

Namely

Usability

Payroll Relief

Namely

Support Rating

Payroll Relief

Namely

Implementation Rating

Payroll Relief

Namely

Alternatives Considered

Payroll Relief

Namely

Return on Investment

Payroll Relief

Namely

Screenshots

Payroll Relief

Namely

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Payroll Relief Editions & Modules

Edition

Additional Pricing Details

General

Free Trial