What users are saying about
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187 Ratings
2 Ratings
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Score 8.9 out of 100

Namely

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187 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Payroll Relief

Payroll Relief can be customized to work for just about any business. Electronic tax payment and e-filing services are not available in all states so the system may be less appropriate in jurisdictions where there is a lack of automation on the back-end. This lack of automation can be overcome by a payroll processing provider that has good internal processes and an understanding of how to handle their clients' filings/payments directly with these unsupported states
Anonymous | TrustRadius Reviewer

Namely

Namely has fit well into our corporate environment. I credit that to the initial setup team from Namely and our team that was lead by our HR Director.Payroll day is always a day of challenges. With a combination of hard deadlines to get processing complete and the review of the data before the payroll information flows through the system. Complications such as management requiring a new paycode at the last minute which will involve submitting a case to Namely Support for guidance. The timely response from Namely Support made the day run smoother.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Payroll Relief
8.7
Namely
7.2
Pay calculation
Payroll Relief
7.3
Namely
7.5
Off-cycle/On-Demand payment
Payroll Relief
9.1
Namely
7.7
Direct deposit files
Payroll Relief
9.1
Namely
8.1
Salary revision and increment management
Payroll Relief
9.1
Namely
7.5
Reimbursement management
Payroll Relief
9.1
Namely
7.1
Support for external payroll vendors
Payroll Relief
Namely
5.4
Benefit plan administration
Payroll Relief
Namely
6.6

Human Resource Management

Payroll Relief
Namely
7.7
Employee demographic data
Payroll Relief
Namely
7.8
Employment history
Payroll Relief
Namely
7.3
Job profiles and administration
Payroll Relief
Namely
10.0
Workflow for transfers, promotions, pay raises, etc.
Payroll Relief
Namely
7.4
Organizational charting
Payroll Relief
Namely
7.0
Organization and location management
Payroll Relief
Namely
7.4
Compliance data (COBRA, OSHA, etc.)
Payroll Relief
Namely
7.1

Leave and Attendance Management

Payroll Relief
Namely
7.1
Approval workflow
Payroll Relief
Namely
7.4
Balance details
Payroll Relief
Namely
6.8
Annual carry-forward and encashment
Payroll Relief
Namely
7.0

Employee Self Service

Payroll Relief
Namely
8.2
View and generate pay and benefit information
Payroll Relief
Namely
8.4
Update personal information
Payroll Relief
Namely
8.6
View company policy documentation
Payroll Relief
Namely
8.0
Employee recognition
Payroll Relief
Namely
7.8
View job history
Payroll Relief
Namely
8.1

Asset Management

Payroll Relief
Namely
7.4
Tracking of all physical assets
Payroll Relief
Namely
7.4

HR Reporting

Payroll Relief
Namely
6.3
Report builder
Payroll Relief
Namely
6.6
Pre-built reports
Payroll Relief
Namely
6.4
Ability to combine HR data with external data
Payroll Relief
Namely
5.8

Onboarding

Payroll Relief
Namely
7.6
New hire portal
Payroll Relief
Namely
8.0
Manager tracking tools
Payroll Relief
Namely
7.1

Performance and Goals

Payroll Relief
Namely
6.7
Corporate goal setting
Payroll Relief
Namely
6.6
Individual goal setting
Payroll Relief
Namely
7.0
Line-of sight-visibility
Payroll Relief
Namely
6.4
Performance tracking
Payroll Relief
Namely
6.8

Performance Management

Payroll Relief
Namely
7.0
Performance plans
Payroll Relief
Namely
7.0
Performance improvement plans
Payroll Relief
Namely
6.7
Review status tracking
Payroll Relief
Namely
7.1
Review reminders
Payroll Relief
Namely
7.2
Multiple review frequency
Payroll Relief
Namely
7.3

Succession Planning

Payroll Relief
Namely
5.6
Candidate search
Payroll Relief
Namely
5.6

Pros

Payroll Relief

  • Payroll entry and approval is simple
  • The system supports unlimited pay types so it is easy to customize the system for our clients
  • The system automates the filing of most tax forms and W-2s
Anonymous | TrustRadius Reviewer

Namely

  • Streamlined workflows that make it easy for managers and employees to request changes to their profile information
  • A robust performance process that allows for seamless annual reviews, 180-degree feedback and more
  • All-in-one information repository so employees can easily access information about themselves as well as get to know their fellow employees
Anonymous | TrustRadius Reviewer

Cons

Payroll Relief

  • The site navigation can be confusing.
  • The system lacks HR functionality. There is no automated employee onboarding option. PTO can be tracked but there is no way for employees to request time off from their employee portal.
  • Payroll processors do not get a dashboard showing a list of payrolls that are scheduled to be processed each day like some other systems do.
Anonymous | TrustRadius Reviewer

Namely

  • Time off tracking tool needs to be more customizable to accommodate varying types of PTO policies. Employees need to be able to easily see what time off they have available.
  • Performance reviews need to be more streamlined and user friendly for managers. They should be able to see employee responses while they complete reviews. A side-by-side view would be helpful or integrating the responses by question in one view would work as well. It's just very clunky right now for managers. Would also be great to have a place in Namely where managers can keep performance notes (outside of a scheduled review) on employees to reference during reviews and 1:1's.
  • Increased foldering capabilities in the Resources section to have folders within folders for better organization of resources.
  • Decrease lag time for benefits updates with providers.
  • Updates made in HR profiles should flow over to Teams page, like title and reporting line changes.
  • Ability to search the feed would be great.
  • Analytics on site usage, i.e., pages visited, resources accessed. This data would help show management the usage and engagement of employees as well as ROI.
  • More posting capabilities in the feed would be good. Allow posting of videos, audio files, gifs as well as increased text formatting capabilities.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Payroll Relief

No score
No answers yet
No answers on this topic

Namely

Namely 2.0
Based on 4 answers
Administrators and employees love Namely. It is very easy to use and streamlined. Employees stay engaged with news feed updates and enjoy all the self service options. The time cards are very easy to access and clocking in and out for non-exempt employees is a breeze. Namely is part of our family.
Shane Miller | TrustRadius Reviewer

Usability

Payroll Relief

No score
No answers yet
No answers on this topic

Namely

Namely 7.9
Based on 38 answers
Namely is a user-friendly system that is continuing to improve its integration across platforms with HRIS, Benefits, Payroll, and Time. For us, a complex user with multiple clients and hundreds of hourly employees, it has been a good solution (though not without its drawbacks) and we have greatly appreciated Namely's willingness to listen to our concerns and requests for changes in the product. I wouldn't hesitate to recommend Namely for any company far more simple than ours—especially small entities with most, if not all, salaried employees.
Anonymous | TrustRadius Reviewer

Support Rating

Payroll Relief

No score
No answers yet
No answers on this topic

Namely

Namely 6.4
Based on 37 answers
Unfortunately, in more recent years we've had a lot of difficulty with Namely as they've undergone a lot of internal changes. It took 4 returned emails saying the person no longer worked at Namely to find someone to help me (I finally called payroll) and it took a while to get connected with a direct source of help. Namely now has set up their "pod" feature of communication which works well for the most part, but is different. I felt spoiled when we first started with Namely, but now it feels very much like working with most large companies' help centers. There is a system to go through and you do have the option to click "urgent". In general the help is efficient, but it still takes a few days and it's hard to speak with someone directly. It is all done via online communications and is difficult to actually speak to someone on the phone. This works well for most cases, but I do feel frustrated more often than I'd like to with this type of communication. (2019/2020)
Anonymous | TrustRadius Reviewer

Implementation Rating

Payroll Relief

No score
No answers yet
No answers on this topic

Namely

Namely 6.6
Based on 54 answers
I was not part of the implementation of Namely. It was before my time. Prior to Namely the company used UltiPro, which is also a great system. The implementation / transition supposedly went smooth, but I cannot comment from my own firsthand experience.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Payroll Relief

Payroll relief is more customizable and easier to use than some other systems we have reviewed. The fee structure is better suited for our client base as well.
Anonymous | TrustRadius Reviewer

Namely

It has been a few years since I used SAP Success Factors. It is clearly for enterprise companies, so strictly speaking, it doesn't compete directly with Namely. Although I have my issues with Namely's user experience, it blows SAP SuccessFactors out of the water. SF is a complete disaster, typical of old-school enterprise software. It is bloated and frustrating to use. Namely is much better (though still has room for improvement). Of course, SF has a ba-zillion additional features and capabilities. Not really an apples-to-apples comparison.
Anonymous | TrustRadius Reviewer

Return on Investment

Payroll Relief

  • We can process a large number of payrolls with a relatively small staff.
  • Payroll relief is simple to sell and support.
Anonymous | TrustRadius Reviewer

Namely

  • More labor intensive (cost us more money to switch to this product).
  • Decline in reporting capability (payroll general ledger report is a nightmare every 2 weeks).
  • Product cost is way too high for services delivered. It was the worst financial investment we have made in years.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Payroll Relief

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Payroll Relief Editions & Modules

Edition
First Year Cost$14951
Pay per Paycheck (after first year)$20001
Pay per Payroll$356.951
  1. per year
Additional Pricing Details

Namely

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Namely Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Payroll Relief
8.2
Namely
7.1

Likelihood to Renew

Payroll Relief
Namely
2.0

Usability

Payroll Relief
Namely
7.9

Support Rating

Payroll Relief
Namely
6.4

Implementation Rating

Payroll Relief
Namely
6.6

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