What users are saying about

Accounting by Wave

Top Rated
97 Ratings

Accounting by Wave

Top Rated
97 Ratings
Score 9 out of 101

Customer Focus

2 Ratings
Score 9.3 out of 101

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Likelihood to Recommend

Accounting by Wave

Wave is well suited for small businesses looking to have an accounting service that won't hinder profitability. Wave is a great service for a small business owner just starting out and is flexible enough to meet demands of larger businesses. Wave even offers a paid payroll service if needed for any business owner. The ease of use with Wave makes it perfect for non-accountants, and for accountants they have tools available that they are used to seeing with other accounting software.
Lukas Sundahl, MBA profile photo

Customer Focus

Today, with a globalized competition and without truce, a company must evaluate and take into account its size, and use this to analyze which of the tools available in the market is more suited to their needs. If it is a small company, you can improve your customer service by incorporating a chat. But a company of national level must evaluate other aspects like: marketing, tastes, preferences, tendencies, etc. To achieve the effective management of relationships with our customers, this technology provides us with effective tools and easy access.
Marlon Seijas profile photo

Feature Rating Comparison

Payroll Management

Accounting by Wave
7.9
Customer Focus
Pay calculation
Accounting by Wave
8.4
Customer Focus
Benefit plan administration
Accounting by Wave
7.5
Customer Focus
Direct deposit files
Accounting by Wave
8.0
Customer Focus
Salary revision and increment management
Accounting by Wave
7.7
Customer Focus
Reimbursement management
Accounting by Wave
8.0
Customer Focus

Customization

Accounting by Wave
9.1
Customer Focus
API for custom integration
Accounting by Wave
8.9
Customer Focus
Plug-ins
Accounting by Wave
9.2
Customer Focus

Security

Accounting by Wave
8.6
Customer Focus
Single sign-on capability
Accounting by Wave
9.0
Customer Focus
Role-based user permissions
Accounting by Wave
8.2
Customer Focus

Reporting & Analytics

Accounting by Wave
8.5
Customer Focus
Dashboards
Accounting by Wave
8.4
Customer Focus
Standard reports
Accounting by Wave
8.3
Customer Focus
Custom reports
Accounting by Wave
8.6
Customer Focus

General Ledger and Configurable Accounting

Accounting by Wave
8.2
Customer Focus
Accounts payable
Accounting by Wave
8.4
Customer Focus
Accounts receivable
Accounting by Wave
9.1
Customer Focus
Cash management
Accounting by Wave
8.1
Customer Focus
Bank reconciliation
Accounting by Wave
7.8
Customer Focus
Expense management
Accounting by Wave
8.5
Customer Focus
Time tracking
Accounting by Wave
7.3
Customer Focus
Fixed asset management
Accounting by Wave
5.2
Customer Focus
Multi-currency support
Accounting by Wave
8.6
Customer Focus
Multi-division support
Accounting by Wave
7.4
Customer Focus
Regulations compliance
Accounting by Wave
7.3
Customer Focus
Electronic tax filing
Accounting by Wave
6.0
Customer Focus
Self-service portal
Accounting by Wave
9.1
Customer Focus
Global Financial Support
Accounting by Wave
9.0
Customer Focus
Primary and Secondary Ledgers
Accounting by Wave
9.3
Customer Focus
Intercompany Accounting
Accounting by Wave
8.7
Customer Focus
Localizations
Accounting by Wave
9.5
Customer Focus
Journals and Reconciliations
Accounting by Wave
8.4
Customer Focus
Enterprise Accounting
Accounting by Wave
8.7
Customer Focus
Configurable Accounting
Accounting by Wave
8.7
Customer Focus
Centralized Rules Framework
Accounting by Wave
9.0
Customer Focus
Standardized Processes
Accounting by Wave
7.9
Customer Focus

Inventory Management

Accounting by Wave
8.9
Customer Focus
Inventory tracking
Accounting by Wave
9.5
Customer Focus
Automatic reordering
Accounting by Wave
8.0
Customer Focus
Location management
Accounting by Wave
9.0
Customer Focus
Manufacturing module
Accounting by Wave
9.0
Customer Focus

Order Management

Accounting by Wave
7.8
Customer Focus
Pricing
Accounting by Wave
8.1
Customer Focus
Order entry
Accounting by Wave
8.0
Customer Focus
Credit card processing
Accounting by Wave
9.1
Customer Focus
Cost of goods sold
Accounting by Wave
8.8
Customer Focus
Order Orchestration
Accounting by Wave
8.0
Customer Focus
End-to-end order visibility
Accounting by Wave
4.7
Customer Focus
Order exception Resolution
Accounting by Wave
8.0
Customer Focus

Accounting Firm BPO Features

Accounting by Wave
8.0
Customer Focus
Branded client dashboards
Accounting by Wave
8.0
Customer Focus
Client data roll-up capabilities
Accounting by Wave
8.0
Customer Focus
Client data consolidation for benchmarking
Accounting by Wave
7.5
Customer Focus
Configurable alerts
Accounting by Wave
8.0
Customer Focus
Billing bypass
Accounting by Wave
8.0
Customer Focus
Client template cloning
Accounting by Wave
8.0
Customer Focus
Single sign-on
Accounting by Wave
9.0
Customer Focus
Configurable client onboarding questions
Accounting by Wave
8.0
Customer Focus
Cross-client workflow management
Accounting by Wave
8.0
Customer Focus
Industry-specific versioning
Accounting by Wave
8.0
Customer Focus
Legacy system data migration
Accounting by Wave
8.0
Customer Focus

Online Storefront

Accounting by Wave
Customer Focus
9.2
Product catalog & listings
Accounting by Wave
Customer Focus
9.0
Product management
Accounting by Wave
Customer Focus
9.0
Bulk product upload
Accounting by Wave
Customer Focus
10.0
Branding
Accounting by Wave
Customer Focus
9.0
Mobile storefront
Accounting by Wave
Customer Focus
9.0
Product variations
Accounting by Wave
Customer Focus
9.0
Website integration
Accounting by Wave
Customer Focus
10.0
Visual customization
Accounting by Wave
Customer Focus
9.0
CMS
Accounting by Wave
Customer Focus
9.0

Online Shopping Cart

Accounting by Wave
Customer Focus
9.0
Checkout user experience
Accounting by Wave
Customer Focus
9.0

eCommerce Marketing

Accounting by Wave
Customer Focus
8.0
Personalized recommendations
Accounting by Wave
Customer Focus
9.0
SEO
Accounting by Wave
Customer Focus
7.0

eCommerce Business Management

Accounting by Wave
Customer Focus
9.0
Shipping
Accounting by Wave
Customer Focus
9.0
Custom functionality
Accounting by Wave
Customer Focus
9.0

Pros

  • Crisp, clean invoices, and I particularly like the ability to customize the invoice to fit our needs.
  • Custom reporting tools so we can slice & dice our data as needed.
  • Overall interface is incredibly easy to navigate through and you don't have to be a professional accountant or book keeper to make sense of everything.
  • Offering a recurring payment option, credit card processing, and ACH payment options with customer online payment options as well has made our life much easier with the repeat accounts we manage.
  • Adding customers profiles is simple and can be done right in the new invoice tool
  • Setting up vendors is quick and easy to associate to various payable/receivable accounts is simple.
Matthew Gehrman profile photo
  • Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
  • Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
  • An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.
Marlon Seijas profile photo

Cons

  • The reports need some work. I would like to see some options for how the data is sorted (either by account number or name).
  • The payroll service is a bit limited if you have staff that have varied pay structures or are paid on different schedules.
Eric Matthews profile photo
  • Cost is always an element to consider when purchasing a computer solution, both for the purchase of the software and for its maintenance, many forget about the ongoing support costs that come with software.
  • Many systems are backed up automatically through the cloud or through some other solution, but not all. So there is a good chance that the data will be lost. it is therefore necessary to take the safe backup forecasts in the event of any unforeseen occurrence and cause us an unpleasant surprise.
  • There is a difference between being served by a real person when making a phone call, to an automated attention system. Sometimes it is good to make the tasks more automatic, but it is also good to have a little personalized help to avoid losing the human value of relationships.
Marlon Seijas profile photo

Likelihood to Renew

Accounting by Wave7.8
Based on 3 answers
Easy to use for clients with no accounting background and the price is right.
Jeanne Harris profile photo
No score
No answers yet
No answers on this topic

Usability

Accounting by Wave5.3
Based on 4 answers
I am a professional bookkeeper and I have no problems using Wave and all of it's features. I can see that certain individuals who have no accounting knowledge might struggle with a few different features and entries, but that is why Wave has an emphasis in connecting users to Wave Pro's who will walk them through things
Melissa Whaley profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Accounting by Wave6.7
Based on 4 answers
WAVE is always available when we need it ! Peter
Peter Cullen profile photo
No score
No answers yet
No answers on this topic

Performance

Accounting by Wave2.9
Based on 2 answers
Wave does tend to slow down when filtering your transactions screen especially by date. This is more of an issue when trying to trouble shoot certain transactions or clean-up a set of books.
Melissa Whaley profile photo
No score
No answers yet
No answers on this topic

Support

Accounting by Wave9.0
Based on 1 answer
If they had live chat service then I'd rate this a 10.
Matthew Gehrman profile photo
No score
No answers yet
No answers on this topic

Online Training

Accounting by Wave4.7
Based on 3 answers
easy to use and east to train on ! Our WAVE clients enjoy the ease of use
Peter Cullen profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Wave is ideal for the small business owner. It is free (can't beat that) and easy to use. I use a variety of solutions, but pair Wave with clients (such as realtors) to keep them away from shoeboxes! I don't do anything fancy with the program, but it really shines at separating business and personal.
Jeff Borschowa profile photo
Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.
Marlon Seijas profile photo

Rating for Public Practice CPAs

Accounting by Wave8.0
Based on 8 answers
I think this is a good product; however it does fall short of its competitors in several areas.
Andrew Wall, CPA, CMA profile photo
No score
No answers yet
No answers on this topic

Scalability

Accounting by Wave3.0
Based on 2 answers
Once they out grow what is ability to move up to a more robust system?
Penny Breslin profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Vastly improved customer service
  • Fast turnaround
  • Reduced paper piles in office
Jeff Borschowa profile photo
  • With the information available, about the clients, the company can know and segment the markets and develop effective and successful marketing campaigns.
  • With the information the employee can develop more personalized relationships with the client.
  • This customer service tool facilitated the administrative processes of sales to achieve higher performance and better results in the company.
Marlon Seijas profile photo

Pricing Details

Accounting by Wave

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Accounting by Wave Editions & Modules
Accounting by Wave
Additional Pricing Details

Customer Focus

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$249*
1.  Site setup and training
Customer Focus Editions & Modules
Customer Focus
Edition
Standard
$501
Ultimate
$991
1. # of stores and users
Additional Pricing Details