Accounting Seed is accounting software that is native to Salesforce.
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Customer Focus
Score 9.6 out of 10
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Customer Focus is solution that includes order management, inventory management, warehousing, CMS, E-mail marketing, CRM, and general accounting functions. E-Commerce web stores are also included in the solution.
I wouldn’t recommend Accounting Seed to enterprise companies. However, Accounting Seed is the best cloud accounting tool for small and medium-sized companies that are yearning to automate accounts payable and receivable, inventory management, and invoice customization in one integrated platform.
Today, with a globalized competition and without truce, a company must evaluate and take into account its size, and use this to analyze which of the tools available in the market is more suited to their needs. If it is a small company, you can improve your customer service by incorporating a chat. But a company of national level must evaluate other aspects like: marketing, tastes, preferences, tendencies, etc. To achieve the effective management of relationships with our customers, this technology provides us with effective tools and easy access.
Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.
Custom reporting seems cumbersome, but it could just be that we need better instructions, more examples, maybe some more canned reports. My company needs the ability to compare multiple years, and more than one budget in a report - we start with an approved board budget and then we reproject each quarter.
Non profits need to print financials by restriction level - this has also been very awkward - all the data is there but I have to piece it together in an excel spreadsheet every time I want it.
In general, the materials needed for non profits is not as accessible as it could be.
Cost is always an element to consider when purchasing a computer solution, both for the purchase of the software and for its maintenance, many forget about the ongoing support costs that come with software.
Many systems are backed up automatically through the cloud or through some other solution, but not all. So there is a good chance that the data will be lost. it is therefore necessary to take the safe backup forecasts in the event of any unforeseen occurrence and cause us an unpleasant surprise.
There is a difference between being served by a real person when making a phone call, to an automated attention system. Sometimes it is good to make the tasks more automatic, but it is also good to have a little personalized help to avoid losing the human value of relationships.
It always works well. We've never had programming issues. Never. It is easy to customize. The system can grow with you as your business grows and changes. Being cloud-based you can work from anywhere. It is intuitive. You have all the features of Salesforce, like workflows, that work perfectly in Accounting Seed. Having that full integration with Salesforce allows you to see all our data in one platform
We seldom have had to use their support but when we have, they have been responsive and actually were able to answer our questions in a simple, nontech language. You don't have to be a programmer to talk to them!
Honestly, Accounting Seed was the only one I focused on when looking to switch from our existing program. It showed in the partner app store and stated it was created native to SalesForce. As I read through it's capabilities, cost, etc., I knew it was the right choice.
Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.
With the information available, about the clients, the company can know and segment the markets and develop effective and successful marketing campaigns.
With the information the employee can develop more personalized relationships with the client.
This customer service tool facilitated the administrative processes of sales to achieve higher performance and better results in the company.
