What users are saying about
16 Ratings
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Score 9.6 out of 100
5 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Accounting Seed

Accounting Seed is a great solution for businesses looking for reliable accounting software. It offers all the features needed and works as expected. In addition, it is not as pricey as many competitors and therefore a great choice. I would recommend it for both startups and established businesses.
Anonymous | TrustRadius Reviewer

Customer Focus

Customer Focus has an excellent performance as the lead manager of sales and customer service follow-up. This platform is great for all those companies that need more punctual administration for customer requirements during the process of selling or acquiring a service. Customer Focus offers an inventory management system, order management and also offers a great CRM, with which you can get excellent results if you combine these three functionalities. This platform offers an excellent communication service with clients, which helps to create a really great relationship between the company and the client.
Carmen Rodriguez | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Accounting Seed
9.4
Customer Focus
Pay calculation
Accounting Seed
9.0
Customer Focus
Benefit plan administration
Accounting Seed
10.0
Customer Focus
Direct deposit files
Accounting Seed
10.0
Customer Focus
Salary revision and increment management
Accounting Seed
9.0
Customer Focus
Reimbursement management
Accounting Seed
9.0
Customer Focus

Customization

Accounting Seed
9.5
Customer Focus
API for custom integration
Accounting Seed
9.4
Customer Focus
Plug-ins
Accounting Seed
9.5
Customer Focus

Security

Accounting Seed
9.4
Customer Focus
Single sign-on capability
Accounting Seed
9.4
Customer Focus
Role-based user permissions
Accounting Seed
9.4
Customer Focus

Reporting & Analytics

Accounting Seed
8.0
Customer Focus
Dashboards
Accounting Seed
8.2
Customer Focus
Standard reports
Accounting Seed
8.0
Customer Focus
Custom reports
Accounting Seed
7.7
Customer Focus

General Ledger and Configurable Accounting

Accounting Seed
9.3
Customer Focus
Accounts payable
Accounting Seed
8.9
Customer Focus
Accounts receivable
Accounting Seed
8.8
Customer Focus
Cash management
Accounting Seed
9.5
Customer Focus
Bank reconciliation
Accounting Seed
9.2
Customer Focus
Expense management
Accounting Seed
9.2
Customer Focus
Time tracking
Accounting Seed
9.0
Customer Focus
Fixed asset management
Accounting Seed
9.0
Customer Focus
Multi-currency support
Accounting Seed
9.5
Customer Focus
Multi-division support
Accounting Seed
9.4
Customer Focus
Regulations compliance
Accounting Seed
9.0
Customer Focus
Electronic tax filing
Accounting Seed
10.0
Customer Focus
Self-service portal
Accounting Seed
8.7
Customer Focus
Global Financial Support
Accounting Seed
10.0
Customer Focus
Primary and Secondary Ledgers
Accounting Seed
9.8
Customer Focus
Intercompany Accounting
Accounting Seed
9.4
Customer Focus
Localizations
Accounting Seed
9.7
Customer Focus
Journals and Reconciliations
Accounting Seed
9.2
Customer Focus
Enterprise Accounting
Accounting Seed
9.2
Customer Focus
Configurable Accounting
Accounting Seed
9.5
Customer Focus
Centralized Rules Framework
Accounting Seed
9.5
Customer Focus
Standardized Processes
Accounting Seed
9.4
Customer Focus

Inventory Management

Accounting Seed
9.0
Customer Focus
Inventory tracking
Accounting Seed
9.0
Customer Focus
Automatic reordering
Accounting Seed
9.0
Customer Focus
Location management
Accounting Seed
9.0
Customer Focus
Manufacturing module
Accounting Seed
9.0
Customer Focus

Order Management

Accounting Seed
9.4
Customer Focus
Pricing
Accounting Seed
9.0
Customer Focus
Order entry
Accounting Seed
10.0
Customer Focus
Credit card processing
Accounting Seed
10.0
Customer Focus
Cost of goods sold
Accounting Seed
10.0
Customer Focus
Order Orchestration
Accounting Seed
9.0
Customer Focus
End-to-end order visibility
Accounting Seed
9.0
Customer Focus
Order exception Resolution
Accounting Seed
9.0
Customer Focus

Online Storefront

Accounting Seed
Customer Focus
9.4
Product catalog & listings
Accounting Seed
Customer Focus
10.0
Product management
Accounting Seed
Customer Focus
8.0
Bulk product upload
Accounting Seed
Customer Focus
10.0
Branding
Accounting Seed
Customer Focus
9.0
Mobile storefront
Accounting Seed
Customer Focus
10.0
Product variations
Accounting Seed
Customer Focus
10.0
Website integration
Accounting Seed
Customer Focus
10.0
Visual customization
Accounting Seed
Customer Focus
8.0
CMS
Accounting Seed
Customer Focus
10.0

Online Shopping Cart

Accounting Seed
Customer Focus
9.5
Abandoned cart recovery
Accounting Seed
Customer Focus
9.0
Checkout user experience
Accounting Seed
Customer Focus
10.0

Online Payment System

Accounting Seed
Customer Focus
8.0
eCommerce security
Accounting Seed
Customer Focus
8.0

eCommerce Marketing

Accounting Seed
Customer Focus
9.7
Promotions & discounts
Accounting Seed
Customer Focus
10.0
Personalized recommendations
Accounting Seed
Customer Focus
9.0
SEO
Accounting Seed
Customer Focus
10.0

eCommerce Business Management

Accounting Seed
Customer Focus
9.2
Multi-site management
Accounting Seed
Customer Focus
8.0
Order processing
Accounting Seed
Customer Focus
10.0
Inventory management
Accounting Seed
Customer Focus
10.0
Shipping
Accounting Seed
Customer Focus
9.0
Custom functionality
Accounting Seed
Customer Focus
9.0

Pros

Accounting Seed

  • Fully integrated into SalesForce so financial information is linked to all aspects of the organization.
  • Customer service is excellent and with timely and helpful solutions.
  • Upgrades are announced well ahead of pushing them out. Accounting Seed handles all the effort. When upgraded, you are assured there are no problems with it continuing to work with your other applications in SalesForce
  • Being built on the Force.com platform, many applications are available to add to the Accounting Seed application to expand its abilities.
  • Customization is simple and integrates across all aspects of SalesForce.
Rickey Funderburk | TrustRadius Reviewer

Customer Focus

  • Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
  • Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
  • An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.
Marlon Seijas | TrustRadius Reviewer

Cons

Accounting Seed

  • Custom reporting seems cumbersome, but it could just be that we need better instructions, more examples, maybe some more canned reports. My company needs the ability to compare multiple years, and more than one budget in a report - we start with an approved board budget and then we reproject each quarter.
  • Non profits need to print financials by restriction level - this has also been very awkward - all the data is there but I have to piece it together in an excel spreadsheet every time I want it.
  • In general, the materials needed for non profits is not as accessible as it could be.
Gayle Ulrich | TrustRadius Reviewer

Customer Focus

  • Customer Focus is not able to integrate with our email marketing system, therefore, it is more complicated for us to use the data collected on this platform, to be able to obtain results in our email commerce.
  • The process of setting up automated responses for clients is a bit complex. It is not the typical software that is configured in a couple of weeks, I had complications when configuring the automated responses for the clients' requirements.
Carmen Rodriguez | TrustRadius Reviewer

Usability

Accounting Seed

Accounting Seed 9.0
Based on 2 answers
While it takes time for new users to fully benefit and understand Accounting Seed, the user interface is amazing. It is relatively easy to use
Anonymous | TrustRadius Reviewer

Customer Focus

No score
No answers yet
No answers on this topic

Support Rating

Accounting Seed

Accounting Seed 9.5
Based on 2 answers
We seldom have had to use their support but when we have, they have been responsive and actually were able to answer our questions in a simple, nontech language. You don't have to be a programmer to talk to them!
Rickey Funderburk | TrustRadius Reviewer

Customer Focus

No score
No answers yet
No answers on this topic

Alternatives Considered

Accounting Seed

Honestly, Accounting Seed was the only one I focused on when looking to switch from our existing program. It showed in the partner app store and stated it was created native to SalesForce. As I read through it's capabilities, cost, etc., I knew it was the right choice.
Pamela White | TrustRadius Reviewer

Customer Focus

Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.
Marlon Seijas | TrustRadius Reviewer

Return on Investment

Accounting Seed

  • Makes operations a lot easier having everything in Salesforce.
David Jacoby | TrustRadius Reviewer

Customer Focus

  • Better interaction with clients, I managed to obtain a perfect communication with each client who agreed to the acquisition of our banking services.
  • Better order and inventory management for my entire company. I managed to manage all customer orders in the same panel, in addition, this made it easier to meet the requirements of each order.
  • Visualization of the interests of the clients. Customer Focus did not provide detailed reports on what kinds of products or services have attracted the most attention from customers.
Carmen Rodriguez | TrustRadius Reviewer

Screenshots

Accounting Seed

Customer Focus

Pricing Details

Accounting Seed

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Accounting Seed Editions & Modules

Additional Pricing Details
Pricing starts at $3,960/year.

Customer Focus

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$249*

* Site setup and training

Customer Focus Editions & Modules

Edition
Standard$501
Ultimate$991
  1. # of stores and users
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Accounting Seed
9.5
Customer Focus
9.0

Usability

Accounting Seed
9.0
Customer Focus

Support Rating

Accounting Seed
9.5
Customer Focus

Add comparison