What users are saying about
3 Ratings
3 Ratings
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Score 10 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

AccountMate

AccountMate is a great product for wholesale and distributors. It manages the inventory cycles comprehensively, from purchasing to stocking, to sales and delivery. There are a great many tools available to manage inventory, properties, and financials. The availability to have third-party add-ons offers even greater opportunities to meet the needs of the end-user.The system is not really suited for certain types of service industries: legal, medical, and those businesses that invoice on time.
Les Kule | TrustRadius Reviewer

Customer Focus

Today, with a globalized competition and without truce, a company must evaluate and take into account its size, and use this to analyze which of the tools available in the market is more suited to their needs. If it is a small company, you can improve your customer service by incorporating a chat. But a company of national level must evaluate other aspects like: marketing, tastes, preferences, tendencies, etc. To achieve the effective management of relationships with our customers, this technology provides us with effective tools and easy access.
Marlon Seijas | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

AccountMate
8.8
Customer Focus
Pay calculation
AccountMate
10.0
Customer Focus
Direct deposit files
AccountMate
9.0
Customer Focus
Salary revision and increment management
AccountMate
8.0
Customer Focus
Reimbursement management
AccountMate
8.0
Customer Focus

Security

AccountMate
9.0
Customer Focus
Single sign-on capability
AccountMate
9.0
Customer Focus

Reporting & Analytics

AccountMate
7.0
Customer Focus
Dashboards
AccountMate
6.0
Customer Focus
Standard reports
AccountMate
9.0
Customer Focus
Custom reports
AccountMate
6.0
Customer Focus

General Ledger and Configurable Accounting

AccountMate
7.6
Customer Focus
Accounts payable
AccountMate
8.0
Customer Focus
Accounts receivable
AccountMate
9.0
Customer Focus
Cash management
AccountMate
7.0
Customer Focus
Bank reconciliation
AccountMate
8.0
Customer Focus
Expense management
AccountMate
9.0
Customer Focus
Time tracking
AccountMate
7.0
Customer Focus
Multi-currency support
AccountMate
7.0
Customer Focus
Multi-division support
AccountMate
9.0
Customer Focus
Regulations compliance
AccountMate
7.0
Customer Focus
Electronic tax filing
AccountMate
8.0
Customer Focus
Global Financial Support
AccountMate
8.0
Customer Focus
Intercompany Accounting
AccountMate
5.0
Customer Focus
Journals and Reconciliations
AccountMate
8.0
Customer Focus
Enterprise Accounting
AccountMate
7.0
Customer Focus
Configurable Accounting
AccountMate
7.0
Customer Focus
Standardized Processes
AccountMate
7.0
Customer Focus

Inventory Management

AccountMate
8.0
Customer Focus
Inventory tracking
AccountMate
9.0
Customer Focus
Automatic reordering
AccountMate
8.0
Customer Focus
Manufacturing module
AccountMate
7.0
Customer Focus

Order Management

AccountMate
8.6
Customer Focus
Pricing
AccountMate
8.0
Customer Focus
Order entry
AccountMate
9.0
Customer Focus
Credit card processing
AccountMate
9.0
Customer Focus
Cost of goods sold
AccountMate
9.0
Customer Focus
End-to-end order visibility
AccountMate
8.0
Customer Focus

Customization

AccountMate
9.0
Customer Focus
Plug-ins
AccountMate
9.0
Customer Focus

Online Storefront

AccountMate
Customer Focus
9.2
Product catalog & listings
AccountMate
Customer Focus
9.0
Product management
AccountMate
Customer Focus
9.0
Bulk product upload
AccountMate
Customer Focus
10.0
Branding
AccountMate
Customer Focus
9.0
Mobile storefront
AccountMate
Customer Focus
9.0
Product variations
AccountMate
Customer Focus
9.0
Website integration
AccountMate
Customer Focus
10.0
Visual customization
AccountMate
Customer Focus
9.0
CMS
AccountMate
Customer Focus
9.0

Online Shopping Cart

AccountMate
Customer Focus
9.0
Checkout user experience
AccountMate
Customer Focus
9.0

eCommerce Marketing

AccountMate
Customer Focus
8.0
Personalized recommendations
AccountMate
Customer Focus
9.0
SEO
AccountMate
Customer Focus
7.0

eCommerce Business Management

AccountMate
Customer Focus
9.0
Shipping
AccountMate
Customer Focus
9.0
Custom functionality
AccountMate
Customer Focus
9.0

Pros

AccountMate

  • Ease of use
  • Ability to easily adapt the solution to fit the needs of the end user
  • Integration of data across different platforms
Les Kule | TrustRadius Reviewer

Customer Focus

  • Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
  • Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
  • An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.
Marlon Seijas | TrustRadius Reviewer

Cons

AccountMate

  • Custom reports: The current system uses Crystal Reports, which is a bit cumbersome.
  • True cloud-based solution is missing
Les Kule | TrustRadius Reviewer

Customer Focus

  • Cost is always an element to consider when purchasing a computer solution, both for the purchase of the software and for its maintenance, many forget about the ongoing support costs that come with software.
  • Many systems are backed up automatically through the cloud or through some other solution, but not all. So there is a good chance that the data will be lost. it is therefore necessary to take the safe backup forecasts in the event of any unforeseen occurrence and cause us an unpleasant surprise.
  • There is a difference between being served by a real person when making a phone call, to an automated attention system. Sometimes it is good to make the tasks more automatic, but it is also good to have a little personalized help to avoid losing the human value of relationships.
Marlon Seijas | TrustRadius Reviewer

Alternatives Considered

AccountMate

We use AccountMate for a number of reasons, particularly its ease of use and the ability to customize any part of the system (with source code residing on the end-user system--a HUGE advantage).
Les Kule | TrustRadius Reviewer

Customer Focus

Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.
Marlon Seijas | TrustRadius Reviewer

Return on Investment

AccountMate

  • Allows us to quickly gain insight into the current and past performance of the company
Les Kule | TrustRadius Reviewer

Customer Focus

  • With the information available, about the clients, the company can know and segment the markets and develop effective and successful marketing campaigns.
  • With the information the employee can develop more personalized relationships with the client.
  • This customer service tool facilitated the administrative processes of sales to achieve higher performance and better results in the company.
Marlon Seijas | TrustRadius Reviewer

Pricing Details

AccountMate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AccountMate Editions & Modules

Additional Pricing Details

Customer Focus

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$249*

* Site setup and training

Customer Focus Editions & Modules

Edition
Standard$501
Ultimate$991
  1. # of stores and users
Additional Pricing Details

Rating Summary

Likelihood to Recommend

AccountMate
10.0
Customer Focus
9.0

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