What users are saying about
13 Ratings
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Top Rated
131 Ratings
13 Ratings
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Score 9.1 out of 100

Acquia Digital Experience Platform

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Top Rated
131 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Feature Set Ratings

  • Accrisoft Freedom ranks higher in 3 feature sets: Security, Web Content Creation, Web Content Management

Security

8.9

Freedom CMS

89%
7.7

Acquia Digital Experience Platform

77%
Accrisoft Freedom ranks higher in 1/1 features

Role-based user permissions

8.9
89%
2 Ratings
7.7
77%
21 Ratings

Web Content Creation

7.6

Freedom CMS

76%
7.1

Acquia Digital Experience Platform

71%
Accrisoft Freedom ranks higher in 7/8 features

WYSIWYG editor

7.7
77%
3 Ratings
7.5
75%
13 Ratings

Code quality / cleanliness

8.6
86%
3 Ratings
7.1
71%
15 Ratings

Admin section

8.0
80%
3 Ratings
7.7
77%
17 Ratings

Page templates

8.3
83%
3 Ratings
7.4
74%
12 Ratings

Library of website themes

4.3
43%
2 Ratings
5.6
56%
9 Ratings

Mobile optimization / responsive design

7.2
72%
2 Ratings
6.8
68%
11 Ratings

Publishing workflow

8.8
88%
2 Ratings
7.7
77%
14 Ratings

Form generator

7.8
78%
3 Ratings
7.3
73%
8 Ratings

Web Content Management

7.8

Freedom CMS

78%
7.4

Acquia Digital Experience Platform

74%
Accrisoft Freedom ranks higher in 5/5 features

Content taxonomy

8.3
83%
3 Ratings
7.8
78%
12 Ratings

SEO support

7.8
78%
3 Ratings
7.5
75%
11 Ratings

Bulk management

7.4
74%
2 Ratings
6.9
69%
13 Ratings

Availability / breadth of extensions

7.7
77%
2 Ratings
6.9
69%
14 Ratings

Community / comment management

8.0
80%
2 Ratings
8.0
80%
10 Ratings

Platform & Infrastructure

Freedom CMS

Feature Set Not Supported
N/A
6.8

Acquia Digital Experience Platform

68%
Acquia Digital Experience Platform ranks higher in 2/2 features

API

N/A
0 Ratings
7.0
70%
19 Ratings

Internationalization / multi-language

N/A
0 Ratings
6.7
67%
14 Ratings

Attribute Ratings

  • Acquia Digital Experience Platform is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

Likelihood to Recommend

8.2

Freedom CMS

82%
4 Ratings
8.3

Acquia Digital Experience Platform

83%
60 Ratings

Likelihood to Renew

1.0

Freedom CMS

10%
1 Rating
5.7

Acquia Digital Experience Platform

57%
10 Ratings

Usability

Freedom CMS

N/A
0 Ratings
8.2

Acquia Digital Experience Platform

82%
2 Ratings

Support Rating

8.2

Freedom CMS

82%
2 Ratings
8.5

Acquia Digital Experience Platform

85%
3 Ratings

Implementation Rating

Freedom CMS

N/A
0 Ratings
9.1

Acquia Digital Experience Platform

91%
1 Rating

Product Scalability

Freedom CMS

N/A
0 Ratings
7.6

Acquia Digital Experience Platform

76%
43 Ratings

Likelihood to Recommend

Accrisoft

The only thing I believe Accrisoft Freedom is not as well suited is for large e-commerce sites. Accrisoft Freedom actually has an E-commerce module and can do products and online sales, however if this is the majority of what your business does (or your clients' businesses), I would recommend an E-commerce focused CMS.
For almost all other circumstances I can think of though, I would recommend Accrisoft Freedom - ma and pa shops on up to a corporation.
Read full review

Acquia

Acquia Digital Experience Platform is a very strong tool managed by a strong team. It helps to get highly quality features but as it's not open source, there's sometimes a lack of flexibility to implement custom needs. (In a way, that is normal)
Read full review

Pros

Accrisoft

  • Hosting and maintenance is taken care of. Due to it being proprietary software, everything is built to work together.
  • Simple to use. Basic functionality for websites is built in without having to dig through thousands of potential options.
  • Development is straightforward...no backend languages required. So if someone wants a unique layout for a portfolio, it's very simple to add a new content type and build the new layout using basic html and css.
Read full review

Acquia

  • Easy to manage multiple environments and a team of Site Developers and Site Administrators
  • Easy and intuitive to conduct deployments, back-ups, rollbacks of code, databases, and files
  • Useful add-ons such as Solr Search, Security, Site Monitoring, Migration tools, etc.
  • Excellent and responsive support
Read full review

Cons

Accrisoft

  • Their preview setup for reviewing page changes prior to pushing them live is not good. You basically have to push things live to see how they will look, then go back and tweak it, while the changes in progress are live on the site. They need a sandbox, or a better preview feature within the backend so you dont have to keep pushing changes live to test out functionality.
  • Integration with outside tools is non existent. Instead of trying to force people to use their modules or features it would make much more sense to more easily integrate with leading tools in niche spaces.
  • The UI is pretty old. It could use a big refresh. Things like drag and drop builders and functionality should be standard these days. This is also a plus for non tech savvy users as it keeps their page structures to what works without letting people tinker. But if you want to tinker and be a higher end user Freedom isn't the best bet.
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Acquia

  • the support portal can be hit and miss. sometimes there are very helpful people who get back to you in a timely manner, but more often there's a lot of lag time for the ticket to get picked up and in between responses, which can also be less than helpful.
  • it seems like the different departments within acquia (support, management, build teams) don't communicate with each other.
  • because features are so dense and granular, sometimes the workflow or how they are connected can be really complex to access.
Read full review

Pricing Details

Freedom CMS

Starting Price

$100 per month

Editions & Modules

Freedom CMS editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Acquia Digital Experience Platform

    Starting Price

    Editions & Modules

    Acquia Digital Experience Platform editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Likelihood to Renew

      Accrisoft

      We switched to WordPress; it was out of my control.
      Read full review

      Acquia

      We're moving away from Drupal as a platform. Drupal 8 and 9 were simply too overburdened and difficult to maintain compared to other offerings. PHP seems like a dying language so we are currently in the process of migrating all of our Drupal 7 functionality and custom modules to a Python/Django/Wagtail platform. This doesn't mean Acquia isn't a great service, they are professional and top-knotch, but the only way we'd say with them is if I didn't complete the migration.
      Read full review

      Usability

      Accrisoft

      No answers on this topic

      Acquia

      It's a great user interface. It's always being updated and I've never noticed a bad update that increased the complexity or reduced
      Read full review

      Support Rating

      Accrisoft

      This rating is based on personal experience only. I believe majority of people would say their support is top notch & 10/10. The only reason I am personally am giving it lower is because I consider my self a much more advanced user of Freedom than their typical Solution Provider developers. Because I am advanced, I troubleshoot my own issues pretty in-depth before I even contact Accrisoft support. Therefore sometimes I feel it takes longer to get the researched & specific answer I need vs. a simple support question would.
      Read full review

      Acquia

      They are absolutely fabulous and have never dropped the ball in 8 years of us being on the platform. If it wasn't for Drupal 8/9 being unrealistically complicated compared to other offerings like Django/Wagtail we'd be still with Acquia and Drupal.
      Read full review

      Implementation Rating

      Accrisoft

      No answers on this topic

      Acquia

      It was implemented when I got there. I don't know how it was prior.
      Read full review

      Alternatives Considered

      Accrisoft

      In all honesty, we have been moving away from Accrisoft Freedom due to its lack of customizability. We as an agency generally prefer open source solutions since our client base primarily consists of those looking for a more custom solution that can be built off of in the future. While yes, these tend to need more care and attention, they have benefited us more.
      Read full review

      Acquia

      We use AWS (a variety of services inside AWS) to host our less than mission-critical sites. These are great options for sites that are relatively simple, technically, and/or that can tolerate occasional problems. However, Acquia Digital Experience Platform does provide a level of concierge service that I have appreciated when it comes to running a highly available web application.
      Read full review

      Scalability

      Accrisoft

      No answers on this topic

      Acquia

      Scalability has to be set within a given existing volume range. Up to now, we haven't consumed all of that capacity which is great. We look forward to being able to have auto-scaling in the near future to optimize the economical value of Acquia Digital Experience Platform.
      Read full review

      Return on Investment

      Accrisoft

      • This was the first CMS we had at our company so hard to say positive or negative impact.
      • Prior to this CMS there was a static site that html files had to be ftp to a company to have the site updated. So from that standpoint it made updating the site much less expensive.
      • Compared to a tool like Wordpress this is much more secure and easier to manage, but since we outsource that portion of it to the company that built the site we dont realize those gains.
      Read full review

      Acquia

      • It's done a really nice job of allowing us to focus on business-specific needs as opposed to infrastructure/security issues. The platform is rock solid from a support and security standpoint.
      • The ability to add automation and levels of personalization without having to break the bank has been a big boost to clients.
      • Unfortunately, our adoption of Site Studio was short-lived due to some inherent restrictions that limited the level of customization we were able to do.
      Read full review

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