What users are saying about
10 Ratings
4 Ratings
10 Ratings
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Score 3.7 out of 101
4 Ratings
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Score 7 out of 101

Likelihood to Recommend

Freedom CMS

Will the client want customization for any functionality?Unless you know what it is capable of out of the box, it may not be the best starting point. I would recommend it only for smaller clients who are not picky about how something works. If they would like membership, I wouldn't recommend it unless they only want to use it to hide certain pages, or for something very basic such as email subscriptions. If all they want is a simple site that is very easy to maintain and requires little attention then yes, this is a good solution for you.
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Crownpeak DXM

Are you ok having extra people manually categorize content and update most things by hand?
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Feature Rating Comparison

Security

Freedom CMS
8.9
Crownpeak DXM
Role-based user permissions
Freedom CMS
8.9
Crownpeak DXM

Web Content Creation

Freedom CMS
7.6
Crownpeak DXM
WYSIWYG editor
Freedom CMS
7.7
Crownpeak DXM
Code quality / cleanliness
Freedom CMS
8.6
Crownpeak DXM
Admin section
Freedom CMS
8.0
Crownpeak DXM
Page templates
Freedom CMS
8.3
Crownpeak DXM
Library of website themes
Freedom CMS
4.3
Crownpeak DXM
Mobile optimization / responsive design
Freedom CMS
7.2
Crownpeak DXM
Publishing workflow
Freedom CMS
8.8
Crownpeak DXM
Form generator
Freedom CMS
7.8
Crownpeak DXM

Web Content Management

Freedom CMS
7.8
Crownpeak DXM
Content taxonomy
Freedom CMS
8.3
Crownpeak DXM
SEO support
Freedom CMS
7.8
Crownpeak DXM
Bulk management
Freedom CMS
7.4
Crownpeak DXM
Availability / breadth of extensions
Freedom CMS
7.7
Crownpeak DXM
Community / comment management
Freedom CMS
8.0
Crownpeak DXM

Pros

Freedom CMS

  • Hosting and maintenance is taken care of. Due to it being proprietary software, everything is built to work together.
  • Simple to use. Basic functionality for websites is built in without having to dig through thousands of potential options.
  • Development is straightforward...no backend languages required. So if someone wants a unique layout for a portfolio, it's very simple to add a new content type and build the new layout using basic html and css.
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Crownpeak DXM

  • Hosting simple article pages and images
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Cons

Freedom CMS

  • Creating layouts could be simpler. For example, if you have a sidebar on different interior pages, it isn't very intuitive to have something different on each one. Having the ability to control what is in different regions of pages would be beneficial.
  • The Commerce modules aren't quite there yet. We have had issues with reliability and if it's not built in by default, you can't use it.
  • Documentation could be better organized. There has been a lot of mixed articles from past features that no longer exist, and for some things there just isn't any documentation at all. I have had to create complex layouts that had I known a shortcode existed, it would have made my life much easier.
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Crownpeak DXM

  • The development environment is sub-par. It's difficult to create any type of "application" as the format of page templates is not suited for compile-time checks, cross classes, and many .NET libraries are excluded. You cannot use modern development techniques such as SASS for CSS, nor does their system minify or bundle JavaScript or CSS. There is no place for a standard relational database so creating "category" pages of related content is difficult. There is no source control integration. Again. No source control history or usage whatsoever. Also, a real difficulty in development is the code-deploy-wait model used - it's similar to SharePoint in that a developer makes a change to a template, saves, and then needs to "deploy" that change to another server to view it. The deployment usually takes from seconds to minutes. This makes development take a lot longer than other platforms where the feedback is more immediate.
  • The content creation user experience is very confusing. For instance, there is a "new" menu for creating content but the developers control of that is limited and end users often get lost in a large development template folder looking for the "right" template to use. Other content creation systems like Wordpress are a lot more intuitive.
  • The documentation and online forum are particularly lacking. The documentation does not have many examples and the forum is extremely cumbersome and limited. Most of the "help" documentation is sideways Powerpoints. CrownPeak makes up for this with their support email system - they respond very quickly - but it's very hard to look up anything for yourself.
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Likelihood to Renew

Freedom CMS

Freedom CMS 1.0
Based on 1 answer
We switched to WordPress; it was out of my control.
Mark A. Buckawicki profile photo

Crownpeak DXM

Crownpeak DXM 5.0
Based on 1 answer
No answer on this topic is available.

Support

Freedom CMS

Freedom CMS 8.2
Based on 1 answer
This rating is based on personal experience only. I believe majority of people would say their support is top notch & 10/10. The only reason I am personally am giving it lower is because I consider my self a much more advanced user of Freedom than their typical Solution Provider developers. Because I am advanced, I troubleshoot my own issues pretty in-depth before I even contact Accrisoft support. Therefore sometimes I feel it takes longer to get the researched & specific answer I need vs. a simple support question would.
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Crownpeak DXM

No score
No answers yet
No answers on this topic

Alternatives Considered

Freedom CMS

In all honesty, we have been moving away from Accrisoft Freedom due to its lack of customizability. We as an agency generally prefer open source solutions since our client base primarily consists of those looking for a more custom solution that can be built off of in the future. While yes, these tend to need more care and attention, they have benefited us more.
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Crownpeak DXM

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Return on Investment

Freedom CMS

  • Without knowing the limits of the software, projects tended to go out of scope easily, especially since the client would expect functionality that simply wasn't available.
  • The custom modules made it very simple to create something reusable. So, when we found a feature that clients liked, we could replicate it very easily.
  • Backups and migration are very simple within the Accrisoft platform. Sites could be moved from one location to another in under a minute.
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Crownpeak DXM

No answers on this topic

Pricing Details

Freedom CMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Crownpeak DXM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Add comparison