What users are saying about

Freedom CMS

10 Ratings

Ektron

48 Ratings

Freedom CMS

10 Ratings
Score 3.4 out of 101

Ektron

48 Ratings
Score 5.7 out of 101

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Likelihood to Recommend

Freedom CMS

The only thing I believe Accrisoft Freedom is not as well suited is for large e-commerce sites. Accrisoft Freedom actually has an E-commerce module and can do products and online sales, however if this is the majority of what your business does (or your clients' businesses), I would recommend an E-commerce focused CMS.
For almost all other circumstances I can think of though, I would recommend Accrisoft Freedom - ma and pa shops on up to a corporation.
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Ektron

Content updates can be made by non-technical people. Updates can be published automatically on a schedule throughout the day
Joy Kilmer profile photo

Feature Rating Comparison

Security

Freedom CMS
8.9
Ektron
8.5
Role-based user permissions
Freedom CMS
8.9
Ektron
8.5

Web Content Creation

Freedom CMS
7.6
Ektron
5.3
WYSIWYG editor
Freedom CMS
7.7
Ektron
5.9
Code quality / cleanliness
Freedom CMS
8.6
Ektron
5.6
Admin section
Freedom CMS
8.0
Ektron
5.3
Page templates
Freedom CMS
8.3
Ektron
4.6
Library of website themes
Freedom CMS
4.3
Ektron
3.9
Mobile optimization / responsive design
Freedom CMS
7.2
Ektron
3.8
Publishing workflow
Freedom CMS
8.8
Ektron
6.3
Form generator
Freedom CMS
7.8
Ektron
6.8

Web Content Management

Freedom CMS
7.8
Ektron
5.6
Content taxonomy
Freedom CMS
8.3
Ektron
5.8
SEO support
Freedom CMS
7.8
Ektron
5.3
Bulk management
Freedom CMS
7.4
Ektron
5.0
Availability / breadth of extensions
Freedom CMS
7.7
Ektron
5.6
Community / comment management
Freedom CMS
8.0
Ektron
6.0

Platform & Infrastructure

Freedom CMS
Ektron
5.7
API
Freedom CMS
Ektron
5.6
Internationalization / multi-language
Freedom CMS
Ektron
5.8

Pros

  • Users and Access. Freedom has a great system setup to create unlimited users for the back office & full control over access. Do you want someone to only be able to access News, Events & Web Pages? - No problem. Do you want someone to be able to access everything except the Billing Module - No problem.Do you want someone to be able to access/edit ONLY the "Volunteer" category of Web Pages - Great! No Problem.
  • Custom Modules. Freedom has a great amount of pre-built modules that do a lot of great things. Custom Modules, however, takes that to the next level. Anything you can dream of for your client's needs, can be created as a custom module. You, as the developer, have full control over what fields should be created for a custom module, what types of fields are they (text, radio buttons, WYSIWYG editor, image, etc), and how those field values are used in a lister of ALL items added to that Custom Module & how they are used in a detailed view of one specific item in that Custom Module.
  • Hosting & Security. All Freedom sites include the licensing & hosting with easy to update Domain module for us developers to change the virtual host domain at any time.
  • Features and Usability. All of the modules offered (including custom) & the whole interface of the CMS as a whole is hands down one of the easiest to use & intuitive CMS's that I have come across. Our clients (and us) love it.
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  • Forms are relatively easy to use and set up within Ektron, but by easier, I mean, easier than coding them by hand.
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Cons

  • Creating layouts could be simpler. For example, if you have a sidebar on different interior pages, it isn't very intuitive to have something different on each one. Having the ability to control what is in different regions of pages would be beneficial.
  • The Commerce modules aren't quite there yet. We have had issues with reliability and if it's not built in by default, you can't use it.
  • Documentation could be better organized. There has been a lot of mixed articles from past features that no longer exist, and for some things there just isn't any documentation at all. I have had to create complex layouts that had I known a shortcode existed, it would have made my life much easier.
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  • The evolution of the product has focused on architecture and functionality that is of value in large distributed installations, but less so for smaller 1 or 2 server implementations.
  • Development of the back end authoring and administrative interface has lagged. It has received a cosmetic face lift over the years, but has received little attention in regards to ease-of-use and usability. To some degree, it has poor discoverability with many idiosyncratic UI conventions.
  • Our authors complain about learning and retaining the knowledge for using the authoring interface. In Ektron's usage model, it is a skilled role. We would prefer the authoring be more intuitive. I don't feel Ektron necessarily lags behind the competition in this area, but there is lots of room for improvement and differentiation here if they chose to make this a priority.
John Shea profile photo

Likelihood to Renew

Freedom CMS1.0
Based on 1 answer
We switched to WordPress; it was out of my control.
Mark A. Buckawicki profile photo
Ektron8.0
Based on 21 answers
We will continue to service the product and our clients that have Ektron for the foreseeable. Ektron has established a firm place in the market and can drive tremendous value over the long term when it's properly fit and implemented into an organization. Ektron is investing in it's API and user interface and integration capabilities and we believe it will continue to be competitive as the market grows and matures.
Patrick Poer profile photo

Usability

No score
No answers yet
No answers on this topic
Ektron6.2
Based on 4 answers
Usability principles have been a part of modern web application development for some time now. Ektron lags behind in this area. It's not that the back end is terrible, but to me it does not reflect commitment, expertise, and a systematic approach to usability in Ektron's development process. There are too many UI idiosyncrasies and inconsistencies for my liking.
John Shea profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Ektron9.2
Based on 4 answers
Unplanned outages or errors are fairly rare in our instance. And when there are issues, they're usually fixed fairly quickly
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Support

Freedom CMS8.2
Based on 1 answer
This rating is based on personal experience only. I believe majority of people would say their support is top notch & 10/10. The only reason I am personally am giving it lower is because I consider my self a much more advanced user of Freedom than their typical Solution Provider developers. Because I am advanced, I troubleshoot my own issues pretty in-depth before I even contact Accrisoft support. Therefore sometimes I feel it takes longer to get the researched & specific answer I need vs. a simple support question would.
No photo available
Ektron8.0
Based on 2 answers
Working with Ektron Support has always been a pleasure. They are quick to respond, extremely knowledgeable, and truly care about resolving your issue. I have never once been disappointed with their response.
Jenn Murray profile photo

Online Training

No score
No answers yet
No answers on this topic
Ektron7.5
Based on 2 answers
Ektron is one of the best solution for .Net platform. Over the years have improved the performance issues that the previous versions had. My only complain is right now you can't do Page builder pages if you choose to have a MVC architecture
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Alternatives Considered

In all honesty, we have been moving away from Accrisoft Freedom due to its lack of customizability. We as an agency generally prefer open source solutions since our client base primarily consists of those looking for a more custom solution that can be built off of in the future. While yes, these tend to need more care and attention, they have benefited us more.
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SitePoint was the runner up in our selection process after eliminating a dozen other CMSs but our test user group felt that it was too Windows-centric and because you had to purchase modules such as calendar and blog modules whereas they were included with the Ektron core product.
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Return on Investment

  • Without knowing the limits of the software, projects tended to go out of scope easily, especially since the client would expect functionality that simply wasn't available.
  • The custom modules made it very simple to create something reusable. So, when we found a feature that clients liked, we could replicate it very easily.
  • Backups and migration are very simple within the Accrisoft platform. Sites could be moved from one location to another in under a minute.
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  • Faster Lead Conversion
  • Faster time to market on content creation
  • Reduced dependency on development staff for website updates
Chris Osterhout profile photo

Pricing Details

Freedom CMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Freedom CMS More Information

Ektron

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Ektron More Information