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10 Ratings
47 Ratings
10 Ratings
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Score 3.5 out of 101
47 Ratings
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Score 5.7 out of 101

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Likelihood to Recommend

Freedom CMS

The only thing I believe Accrisoft Freedom is not as well suited is for large e-commerce sites. Accrisoft Freedom actually has an E-commerce module and can do products and online sales, however if this is the majority of what your business does (or your clients' businesses), I would recommend an E-commerce focused CMS.
For almost all other circumstances I can think of though, I would recommend Accrisoft Freedom - ma and pa shops on up to a corporation.
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Ektron

From what I have heard, Ektron is great for security (forms).I would still recommend looking at any other CMS over Ektron. It is by far the worst I have ever used and, unfortunately, continue to use. If you have a large team of well-trained content editors, each in charge of small portions of a website, I could see Ektron being useful. If you are a small business or don't have unlimited funds to waste on a poorly made product, use Wordpress, Drupal, or Concrete. If you would like something that works well and comes with few 'undocumented features,' use the aforementioned as well.
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Feature Rating Comparison

Security

Freedom CMS
8.9
Ektron
8.5
Role-based user permissions
Freedom CMS
8.9
Ektron
8.5

Web Content Creation

Freedom CMS
7.6
Ektron
5.3
WYSIWYG editor
Freedom CMS
7.7
Ektron
5.9
Code quality / cleanliness
Freedom CMS
8.6
Ektron
5.6
Admin section
Freedom CMS
8.0
Ektron
5.3
Page templates
Freedom CMS
8.3
Ektron
4.6
Library of website themes
Freedom CMS
4.3
Ektron
3.9
Mobile optimization / responsive design
Freedom CMS
7.2
Ektron
3.8
Publishing workflow
Freedom CMS
8.8
Ektron
6.3
Form generator
Freedom CMS
7.8
Ektron
6.8

Web Content Management

Freedom CMS
7.8
Ektron
5.6
Content taxonomy
Freedom CMS
8.3
Ektron
5.8
SEO support
Freedom CMS
7.8
Ektron
5.3
Bulk management
Freedom CMS
7.4
Ektron
5.0
Availability / breadth of extensions
Freedom CMS
7.7
Ektron
5.6
Community / comment management
Freedom CMS
8.0
Ektron
6.0

Platform & Infrastructure

Freedom CMS
Ektron
5.7
API
Freedom CMS
Ektron
5.6
Internationalization / multi-language
Freedom CMS
Ektron
5.8

Pros

  • Users and Access. Freedom has a great system setup to create unlimited users for the back office & full control over access. Do you want someone to only be able to access News, Events & Web Pages? - No problem. Do you want someone to be able to access everything except the Billing Module - No problem.Do you want someone to be able to access/edit ONLY the "Volunteer" category of Web Pages - Great! No Problem.
  • Custom Modules. Freedom has a great amount of pre-built modules that do a lot of great things. Custom Modules, however, takes that to the next level. Anything you can dream of for your client's needs, can be created as a custom module. You, as the developer, have full control over what fields should be created for a custom module, what types of fields are they (text, radio buttons, WYSIWYG editor, image, etc), and how those field values are used in a lister of ALL items added to that Custom Module & how they are used in a detailed view of one specific item in that Custom Module.
  • Hosting & Security. All Freedom sites include the licensing & hosting with easy to update Domain module for us developers to change the virtual host domain at any time.
  • Features and Usability. All of the modules offered (including custom) & the whole interface of the CMS as a whole is hands down one of the easiest to use & intuitive CMS's that I have come across. Our clients (and us) love it.
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  • Content authoring is a strength of the CMS. The interface is relatively simple to understand and utilize and most users feel comfortable finding, editing and publishing content with just a short introduction or training session.
  • The integrated community, marketing and commerce tools simplify the administration of more complex websites and provide a single place and unified methodology for managing all web-facing content and capabilities.
  • Page Builder, as a platform, really provides a lot of flexibility for content authors to create the exact experience users want while not requiring developers to create new templates or layouts to support their initiatives. Embracing the Page Builder / Widget architecture yields considerable flexibility for content authors.
Patrick Poer profile photo

Cons

  • Their preview setup for reviewing page changes prior to pushing them live is not good. You basically have to push things live to see how they will look, then go back and tweak it, while the changes in progress are live on the site. They need a sandbox, or a better preview feature within the backend so you dont have to keep pushing changes live to test out functionality.
  • Integration with outside tools is non existent. Instead of trying to force people to use their modules or features it would make much more sense to more easily integrate with leading tools in niche spaces.
  • The UI is pretty old. It could use a big refresh. Things like drag and drop builders and functionality should be standard these days. This is also a plus for non tech savvy users as it keeps their page structures to what works without letting people tinker. But if you want to tinker and be a higher end user Freedom isn't the best bet.
Chris Theisen profile photo
  • The work area is not very user friendly and is based on a file folder system similar to a Windows based system which can cause some user problems with people who use a Mac.
  • Ektron's support system works as a ticket-based system. Your ticket may sit in a queue for a day before you hear from someone.
  • The Ektron system doesn't lend itself well to responsive design.
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Likelihood to Renew

Freedom CMS1.0
Based on 1 answer
We switched to WordPress; it was out of my control.
Mark A. Buckawicki profile photo
Ektron8.0
Based on 21 answers
For a robust CMS, Ektron is pretty user friendly. Once you are familiar with the Administrative backend, you can view the content, dms (pdf, word, xls, images) objects, users groups, reports and configuration setting. Essentially, you can personalize and control the content you want to present and the audience you want to present it to. Ektron also works with a number of AMS' - so you can customize any products and events you would like to display.
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Usability

No score
No answers yet
No answers on this topic
Ektron6.2
Based on 4 answers
As both a manager of CMS content as well as a designer, I find the CMS to be intuitive and easy to understand. (They also have great documentation and customer support if you need it.)

Between the platform's functionality and Ektron's technical support, I use the CMS with confidence on a daily basis.
Jenn Murray profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Ektron9.2
Based on 4 answers
Unplanned outages or errors are fairly rare in our instance. And when there are issues, they're usually fixed fairly quickly
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Support

Freedom CMS8.2
Based on 1 answer
This rating is based on personal experience only. I believe majority of people would say their support is top notch & 10/10. The only reason I am personally am giving it lower is because I consider my self a much more advanced user of Freedom than their typical Solution Provider developers. Because I am advanced, I troubleshoot my own issues pretty in-depth before I even contact Accrisoft support. Therefore sometimes I feel it takes longer to get the researched & specific answer I need vs. a simple support question would.
No photo available
Ektron8.0
Based on 2 answers
Working with Ektron Support has always been a pleasure. They are quick to respond, extremely knowledgeable, and truly care about resolving your issue. I have never once been disappointed with their response.
Jenn Murray profile photo

Online Training

No score
No answers yet
No answers on this topic
Ektron7.5
Based on 2 answers
Ektron is one of the best solution for .Net platform. Over the years have improved the performance issues that the previous versions had. My only complain is right now you can't do Page builder pages if you choose to have a MVC architecture
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Alternatives Considered

Compared to every similar products/CMSs I have used, nothing competes with Freedom CMS. It's far more intuitive, far easier to use as a developer (and as the client), easier to customize and better to maintain and assist our clients. Hands down the best CMS solution I've found for me, my work and our clients.The only 2 in this list I might recommend over Freedom would only be circumstantial: if you are an medium to large e-commerce business (or your client is). ShopSite & Shopify (or Magento, etc) would probably be a better option. Freedom does have some e-commerce included, but I would recommend Freedom for small e-commerce businesses, or businesses where e-commerce is not their main focus, but they'd like to include some on the site.
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The ability to create .Net widgets is powerful feature that allows easy customization. Other CMS's offer a lot more plugins from 3rd party vendors, but if you need to do a lot of customizations yourself and you are a .Net shop, then I would recommend Ektron.
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Return on Investment

  • Better Customer Service. Everything in Freedom is standardized & easy for our clients to use. It's also easy for our support team to handle any support tickets because there's not a thousand different plugins for one thing, e.g. 1000 different form plugins, there is just ONE forms module that is identical to all of our clients.
  • Increased Employee Efficiency. All of our development team is unified within Accrisoft Freedom. Any one of us can jump into another's project at any time and know how it's built and how to update or edit anything. Even with custom modules that one developer might not have known another created. Freedom is very intuitive and for example, to continue with custom modules point, all custom modules are built using the same process, so it's easy for developers to edit and know exactly how it's working in minutes - even if they haven't seen it before.
  • High Client Retention Rate. We have only lost a handful of clients throughout the many years we've been using Freedom CMS with our clients. And the majority of those that we did lose, were for reasons not related to the website - or beyond their control - e.g. a parent company insisting to use the parent company's CMS solution, even though our direct clients/contacts wanted to stay with us and told us later that they wished they could go back to Freedom because of how much easier and better it was.
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  • Improvement on lient projects and better customer service
  • The biggest issue is with support where sometimes issues are delayed in getting fixed which leads us difficult situation while using the product. This weakens client trust
  • Big companies are using the product which increases client confidence
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Pricing Details

Freedom CMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Freedom CMS More Information

Ektron

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Ektron More Information