What users are saying about
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 3.5 out of 101
20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.3 out of 101

Add comparison

Likelihood to Recommend

Freedom CMS

The only thing I believe Accrisoft Freedom is not as well suited is for large e-commerce sites. Accrisoft Freedom actually has an E-commerce module and can do products and online sales, however if this is the majority of what your business does (or your clients' businesses), I would recommend an E-commerce focused CMS.
For almost all other circumstances I can think of though, I would recommend Accrisoft Freedom - ma and pa shops on up to a corporation.
No photo available

IBM Digital Experience Manager

IBM Web Content Manager is well suited for intranet employee portals, websites which drive extensive marketing content, and e-commerce sites to provide product images and details. It cannot be used a document management system to store large volumes of data as it's purely a web content management system.
Sowmyamaruthi Lattala profile photo

Feature Rating Comparison

Security

Freedom CMS
8.9
IBM Digital Experience Manager
5.2
Role-based user permissions
Freedom CMS
8.9
IBM Digital Experience Manager
5.2

Web Content Creation

Freedom CMS
7.6
IBM Digital Experience Manager
3.3
WYSIWYG editor
Freedom CMS
7.7
IBM Digital Experience Manager
7.1
Code quality / cleanliness
Freedom CMS
8.6
IBM Digital Experience Manager
3.4
Admin section
Freedom CMS
8.0
IBM Digital Experience Manager
3.4
Page templates
Freedom CMS
8.3
IBM Digital Experience Manager
1.7
Library of website themes
Freedom CMS
4.3
IBM Digital Experience Manager
1.7
Mobile optimization / responsive design
Freedom CMS
7.2
IBM Digital Experience Manager
4.3
Publishing workflow
Freedom CMS
8.8
IBM Digital Experience Manager
1.7
Form generator
Freedom CMS
7.8
IBM Digital Experience Manager
3.0

Web Content Management

Freedom CMS
7.8
IBM Digital Experience Manager
2.2
Content taxonomy
Freedom CMS
8.3
IBM Digital Experience Manager
1.5
SEO support
Freedom CMS
7.8
IBM Digital Experience Manager
2.4
Bulk management
Freedom CMS
7.4
IBM Digital Experience Manager
2.4
Availability / breadth of extensions
Freedom CMS
7.7
IBM Digital Experience Manager
2.4
Community / comment management
Freedom CMS
8.0
IBM Digital Experience Manager
2.4

Platform & Infrastructure

Freedom CMS
IBM Digital Experience Manager
4.3
API
Freedom CMS
IBM Digital Experience Manager
4.3
Internationalization / multi-language
Freedom CMS
IBM Digital Experience Manager
4.3

Pros

  • Hosting and maintenance is taken care of. Due to it being proprietary software, everything is built to work together.
  • Simple to use. Basic functionality for websites is built in without having to dig through thousands of potential options.
  • Development is straightforward...no backend languages required. So if someone wants a unique layout for a portfolio, it's very simple to add a new content type and build the new layout using basic html and css.
No photo available
  • With Version 8.5, IBM Web Content Manager introduced in place editing capabilities which allow authors to make content edits on sections of the page instead of going to the content itself. This feature allows authors to make changes in context of the page and preview changes within the actual look and feel of a live page.
  • Projects provide a collaborative atmosphere for the author community so that authors can interact and work as a team to manage inter-dependent content changes under one project and publish all changes at once, instead of working separately on individual content changes. This brings awareness across authors in an organization and easy knowledge share.
  • IBM Digital Data Connector is a cool feature that allows [users] to integrate external content sources onto the portal using IBM Web Content Manager presentation components. This allows UI/UX designers to present integrated external data in any manner they want, manage UI changes with an underlying approval process and leverage syndication to push changes live immediately.
  • IBM Web Content Manager offers a targeted content feature that allows business users to deliver personalized content to customers based on customer demographic information, browsing history and other transaction related information. Any rules created follow the publishing process thereby making it just a configurable item resulting in less turn around to turn on the feature on a website.
  • IBM Web Content Manager offers 'multi lingual solution' out of the box which allows content creation for almost all popular languages.
  • Syndication feature has improved a lot and it now provides a detailed views comprising of 'failed items', 'items that have syndicated successfully, 'items in queue'. Failed items view provides detailed and clear cut information of what resulted in failure helping IT to troubleshoot problems easily.
Sowmyamaruthi Lattala profile photo

Cons

  • Creating layouts could be simpler. For example, if you have a sidebar on different interior pages, it isn't very intuitive to have something different on each one. Having the ability to control what is in different regions of pages would be beneficial.
  • The Commerce modules aren't quite there yet. We have had issues with reliability and if it's not built in by default, you can't use it.
  • Documentation could be better organized. There has been a lot of mixed articles from past features that no longer exist, and for some things there just isn't any documentation at all. I have had to create complex layouts that had I known a shortcode existed, it would have made my life much easier.
No photo available
  • Projects provide a collaborative way of managing content changes on a website. However projects cannot be used with a workflow as such. Though different phases in a project can be tied to workflow actions, the real benefits of a workflow on the project are missing.
  • IBM WCM is a bit of a heavy weight component because of the DOJO framework it comes with. Though IBM has improved this over the years, it is still unable to come out of the DOJO framework and leverage some of the best-used frameworks like jQuery.
  • Somehow IBM WCM is best suited with a portal, as a standalone WCM server. IBM Web Content Manager is not that robust providing data to external websites.
Sowmyamaruthi Lattala profile photo

Likelihood to Renew

Freedom CMS1.0
Based on 1 answer
We switched to WordPress; it was out of my control.
Mark A. Buckawicki profile photo
IBM Digital Experience Manager5.7
Based on 6 answers
Nowadays, technology grows up faster that we realise. IBM Web Content Manager is the past, present and future solution which invests in the next generation of technology. They have always been at the top of IT solutions, improving user's needs and showing benefits to big companies. New releases and changes have been ongoing and the tool is as strong as the market demands.My recommendation is not just a business but also an IT technical point: IBM has great professionals who work hard to cooperate with their partners to build great solutions.
Alvaro Pariente Alonso profile photo

Usability

No score
No answers yet
No answers on this topic
IBM Digital Experience Manager9.0
Based on 2 answers
New versions has increased user experience facilitating usability.
Alvaro Pariente Alonso profile photo

Support

Freedom CMS8.2
Based on 1 answer
This rating is based on personal experience only. I believe majority of people would say their support is top notch & 10/10. The only reason I am personally am giving it lower is because I consider my self a much more advanced user of Freedom than their typical Solution Provider developers. Because I am advanced, I troubleshoot my own issues pretty in-depth before I even contact Accrisoft support. Therefore sometimes I feel it takes longer to get the researched & specific answer I need vs. a simple support question would.
No photo available
IBM Digital Experience Manager7.0
Based on 1 answer
We had some issues related with performing and the support was suitable and sucessful.
Alvaro Pariente Alonso profile photo

Implementation

No score
No answers yet
No answers on this topic
IBM Digital Experience Manager7.0
Based on 1 answer
Implementation was successful due to Websphere application server used.
Alvaro Pariente Alonso profile photo

Alternatives Considered

In all honesty, we have been moving away from Accrisoft Freedom due to its lack of customizability. We as an agency generally prefer open source solutions since our client base primarily consists of those looking for a more custom solution that can be built off of in the future. While yes, these tend to need more care and attention, they have benefited us more.
No photo available
Alvaro Pariente Alonso profile photo

Return on Investment

  • Without knowing the limits of the software, projects tended to go out of scope easily, especially since the client would expect functionality that simply wasn't available.
  • The custom modules made it very simple to create something reusable. So, when we found a feature that clients liked, we could replicate it very easily.
  • Backups and migration are very simple within the Accrisoft platform. Sites could be moved from one location to another in under a minute.
No photo available
  • Negative: Very complex architecture for on-premise deployments (too many servers to installed)
  • Positive: Easy customization
  • Negative: Architecture limited to cloud solutions
  • WCM is an old product and needs an update
  • Blog, and community are not integrated in Digital Manager for discussion
  • Templates are not available to integrate basic services (FileNet, more complex BPM , e-commerce)
Jean-Luc Taillandier profile photo

Pricing Details

Freedom CMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

IBM Digital Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details