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10 Ratings

ion interactive

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189 Ratings
10 Ratings
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Score 3.6 out of 101

ion interactive

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189 Ratings
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Score 8.1 out of 101

Add comparison

Likelihood to Recommend

Freedom CMS

The only thing I believe Accrisoft Freedom is not as well suited is for large e-commerce sites. Accrisoft Freedom actually has an E-commerce module and can do products and online sales, however if this is the majority of what your business does (or your clients' businesses), I would recommend an E-commerce focused CMS.
For almost all other circumstances I can think of though, I would recommend Accrisoft Freedom - ma and pa shops on up to a corporation.
No photo available

ion interactive

Very well suited for interesting newsletters and one-off landing pages that you want to stand out. Anything that requires gaining and constantly recapturing audience attention - with each new interactive element you draw your audience back in making them stay with you and be part of your content rather than checking out so quickly. Not suited for a full permanent company website.
Rachel McIntyre profile photo

Feature Rating Comparison

Security

Freedom CMS
8.9
ion interactive
Role-based user permissions
Freedom CMS
8.9
ion interactive

Web Content Creation

Freedom CMS
7.6
ion interactive
WYSIWYG editor
Freedom CMS
7.7
ion interactive
Code quality / cleanliness
Freedom CMS
8.6
ion interactive
Admin section
Freedom CMS
8.0
ion interactive
Page templates
Freedom CMS
8.3
ion interactive
Library of website themes
Freedom CMS
4.3
ion interactive
Mobile optimization / responsive design
Freedom CMS
7.2
ion interactive
Publishing workflow
Freedom CMS
8.8
ion interactive
Form generator
Freedom CMS
7.8
ion interactive

Web Content Management

Freedom CMS
7.8
ion interactive
Content taxonomy
Freedom CMS
8.3
ion interactive
SEO support
Freedom CMS
7.8
ion interactive
Bulk management
Freedom CMS
7.4
ion interactive
Availability / breadth of extensions
Freedom CMS
7.7
ion interactive
Community / comment management
Freedom CMS
8.0
ion interactive

Content Creation

Freedom CMS
ion interactive
7.7
Ideation
Freedom CMS
ion interactive
7.8
Content collaboration
Freedom CMS
ion interactive
7.7

Content Publishing

Freedom CMS
ion interactive
8.1
Content hub
Freedom CMS
ion interactive
7.8
Forms / Gated content
Freedom CMS
ion interactive
8.2
Embedded CTAs
Freedom CMS
ion interactive
8.5
Content distribution
Freedom CMS
ion interactive
8.2
Content promotion
Freedom CMS
ion interactive
8.2
Content automation
Freedom CMS
ion interactive
7.7

Content Reporting & Analytics

Freedom CMS
ion interactive
7.8
Audience profiling and targeting
Freedom CMS
ion interactive
7.4
Closed-loop tracking and reporting
Freedom CMS
ion interactive
7.9
Content performance analytics
Freedom CMS
ion interactive
8.0
Campaign optimization dashboard
Freedom CMS
ion interactive
7.8

Pros

  • Users and Access. Freedom has a great system setup to create unlimited users for the back office & full control over access. Do you want someone to only be able to access News, Events & Web Pages? - No problem. Do you want someone to be able to access everything except the Billing Module - No problem.Do you want someone to be able to access/edit ONLY the "Volunteer" category of Web Pages - Great! No Problem.
  • Custom Modules. Freedom has a great amount of pre-built modules that do a lot of great things. Custom Modules, however, takes that to the next level. Anything you can dream of for your client's needs, can be created as a custom module. You, as the developer, have full control over what fields should be created for a custom module, what types of fields are they (text, radio buttons, WYSIWYG editor, image, etc), and how those field values are used in a lister of ALL items added to that Custom Module & how they are used in a detailed view of one specific item in that Custom Module.
  • Hosting & Security. All Freedom sites include the licensing & hosting with easy to update Domain module for us developers to change the virtual host domain at any time.
  • Features and Usability. All of the modules offered (including custom) & the whole interface of the CMS as a whole is hands down one of the easiest to use & intuitive CMS's that I have come across. Our clients (and us) love it.
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  • Ion has amazing interactive features that really captivate the readers. Attention span for adults in 2017 is less than 5 seconds so keeping ahold of their attention is extremely important!
  • We like all of the different templates and color palettes that Ion has, it's great being able to start with each client's colors ready to go and not have to rebuild each time
  • We LOVE the chat support. It has been a huge help to us and we highly recumbent engaging with chat support to learn more about ion capabilities.
Rachel McIntyre profile photo

Cons

  • Cost and Licensing. Personally, we've never had a problem with this with our clients - we sell the value and our clients understand the value of using Freedom over other CMS options. We also will only work in Freedom - so our clients don't have an option. However, there is a monthly cost to license the CMS - which also includes the hosting. Yes, there are free options for CMS's out there - however even with those you have to find hosting. Accrisoft has different tiers of server sizes and monthly costs accordingly depending on you or your clients needs.
  • Minimal Themes. Accrisoft only has a small amount of themes available to deploy with your site. They probably have around 10-15, pretty modern and responsive themes that you can use to start a new Freedom installation with, however, if you typically deploy and install themes for your clientele - instead of custom sites, Freedom may not be for you. As you know some other CMS's can have hundreds or thousands of themes. With that said, they allow their solution providers to create themes and use site backups to transfer exact copies of existing sites to another Freedom server. So if you create your own starting templates you can always deploy and start with something - not completely from scratch. I personally don't think this is a problem at all, but am mentioning it for others to know about.
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  • Initially setting up the software is difficult if you try and do everything on your own. Luckily, they have a dedicated team who will work with you to get ion interactive integrated with your software systems and get your branding installed very quickly.
  • There are a lot of options when creating an interactive piece of content. If you want to create really intricate interactive content pieces you will need to understand basic coding concepts like storing variables and data and giving them names so you can refer to them in other parts of the content. If you're not very technically savvy then try your best to stick with using the Quick Start templates.
  • It can be confusing sometimes when building a piece of content and trying to select certain areas in the piece of content. You can easily "tab" through to get to the area you need to edit, but you have to sometimes experiment with styling or "micro-themes" to see what the end result will look like. Expect to pour in time to create your content.
Jared Kimball profile photo

Likelihood to Renew

Freedom CMS1.0
Based on 1 answer
We switched to WordPress; it was out of my control.
Mark A. Buckawicki profile photo
ion interactive8.5
Based on 21 answers
It handles all we need and we already have the system integrated in our reporting systems. We have looked at alternatives from time to time, but we have not found a compelling reasons to leave the system we are using currently. Ion Interactive allows us to maintain, create, and report from landing pages quickly and accurately
Benjamin Hale profile photo

Usability

No score
No answers yet
No answers on this topic
ion interactive7.3
Based on 17 answers
Well, again it really depends on what you are trying to do. If you are using the templates it's super easy. If you are trying to get into the real meat of the tool, it can be very complicated. Now, that being said, you can get ION to build the hard pages for you. You can create many different and highly detailed pages that can really get into some hard core functionality if you know how... or if you work with them on it. You can then repurpose it for other things as well if you like, so you can save on extra fees.
Laura Medley profile photo

Support

Freedom CMS8.2
Based on 1 answer
This rating is based on personal experience only. I believe majority of people would say their support is top notch & 10/10. The only reason I am personally am giving it lower is because I consider my self a much more advanced user of Freedom than their typical Solution Provider developers. Because I am advanced, I troubleshoot my own issues pretty in-depth before I even contact Accrisoft support. Therefore sometimes I feel it takes longer to get the researched & specific answer I need vs. a simple support question would.
No photo available
ion interactive8.9
Based on 16 answers
The chat support has been wonderful. The folks at the help desk are always willing to help. I feel like I've really gotten to know them, and they've helped me out more times than I can even count. Also, after every chat, a documentation of your chat is emailed to you – this is very helpful, and I have referenced these chats many times afterwards!
Annie Koelker profile photo

Implementation

No score
No answers yet
No answers on this topic
ion interactive10.0
Based on 6 answers
There were a lot of things we learned about the tool once we really got in and got our hands dirty. Being hands-on was essential for our team to be able to utilize ION in the most effective manner.
Jessica Hill profile photo

Alternatives Considered

Compared to every similar products/CMSs I have used, nothing competes with Freedom CMS. It's far more intuitive, far easier to use as a developer (and as the client), easier to customize and better to maintain and assist our clients. Hands down the best CMS solution I've found for me, my work and our clients.The only 2 in this list I might recommend over Freedom would only be circumstantial: if you are an medium to large e-commerce business (or your client is). ShopSite & Shopify (or Magento, etc) would probably be a better option. Freedom does have some e-commerce included, but I would recommend Freedom for small e-commerce businesses, or businesses where e-commerce is not their main focus, but they'd like to include some on the site.
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Honestly these are different products. Other web platforms, are built to create a website. However this is meant for rapid content creation of landing pages. A user lands on the page, does a desired action (fills out a form, clicks a button, etc) and then they are done. Also A/B testing is built into ion where other platforms, it is an after thought and usually something that has to be carefully constructed.
Jonathan Hodak profile photo

Scalability

No score
No answers yet
No answers on this topic
ion interactive8.0
Based on 1 answer
Separate client portfolios enable scalability, however, some elements are still grouped for all accounts so it's difficult to scale for an ad agency with multiple clients. Would prefer totally separate sections of the platform for all clients with each element housed separately.
Georgia Dardick profile photo

Return on Investment

  • Better Customer Service. Everything in Freedom is standardized & easy for our clients to use. It's also easy for our support team to handle any support tickets because there's not a thousand different plugins for one thing, e.g. 1000 different form plugins, there is just ONE forms module that is identical to all of our clients.
  • Increased Employee Efficiency. All of our development team is unified within Accrisoft Freedom. Any one of us can jump into another's project at any time and know how it's built and how to update or edit anything. Even with custom modules that one developer might not have known another created. Freedom is very intuitive and for example, to continue with custom modules point, all custom modules are built using the same process, so it's easy for developers to edit and know exactly how it's working in minutes - even if they haven't seen it before.
  • High Client Retention Rate. We have only lost a handful of clients throughout the many years we've been using Freedom CMS with our clients. And the majority of those that we did lose, were for reasons not related to the website - or beyond their control - e.g. a parent company insisting to use the parent company's CMS solution, even though our direct clients/contacts wanted to stay with us and told us later that they wished they could go back to Freedom because of how much easier and better it was.
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  • As mentioned with some of the cons, this platform can be very time consuming if you make a mistake.
Hattie Holm profile photo

Pricing Details

Freedom CMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Freedom CMS Editions & Modules
Freedom CMS
Additional Pricing Details

Freedom CMS More Information

ion interactive

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$5,500*
1.  per customer
ion interactive Editions & Modules
ion interactive
Edition
Managed Services + SaaS
Custom1
1. per year
Additional Pricing Details
ion’s Build Anything SaaS platform provides organizations with an entirely new and agile interactive content marketing capability. It enables non-technical marketers and designers to create, test and measure an unlimited number of all types of interactive content marketing experiences. It includes unlimited seats, experiences, tests, customization, phone and email support, analytics and more.

ion interactive More Information