What users are saying about

Freedom CMS

10 Ratings

ion interactive<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

188 Ratings

Freedom CMS

10 Ratings
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Score 3.5 out of 101

ion interactive<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

188 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101

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Likelihood to Recommend

Freedom CMS

The only thing I believe Accrisoft Freedom is not as well suited is for large e-commerce sites. Accrisoft Freedom actually has an E-commerce module and can do products and online sales, however if this is the majority of what your business does (or your clients' businesses), I would recommend an E-commerce focused CMS.
For almost all other circumstances I can think of though, I would recommend Accrisoft Freedom - ma and pa shops on up to a corporation.
No photo available

ion interactive

It is a great gap filler for a team like ours who don't have enough development manpower to keep up with interactive webpage demands but has at least one person knowledgeable enough in HTML/CSS and design to use a GUI and code where necessary to achieve the desired outcomes. If you do not have someone on staff who has that level of web development knowledge, it would probably not be nearly as useful to your team--however, if you have a lot of budgets to work with, Ion will build entire project for you at an additional cost.
Jesse Bond profile photo

Feature Rating Comparison

Security

Freedom CMS
8.9
ion interactive
Role-based user permissions
Freedom CMS
8.9
ion interactive

Web Content Creation

Freedom CMS
7.6
ion interactive
WYSIWYG editor
Freedom CMS
7.7
ion interactive
Code quality / cleanliness
Freedom CMS
8.6
ion interactive
Admin section
Freedom CMS
8.0
ion interactive
Page templates
Freedom CMS
8.3
ion interactive
Library of website themes
Freedom CMS
4.3
ion interactive
Mobile optimization / responsive design
Freedom CMS
7.2
ion interactive
Publishing workflow
Freedom CMS
8.8
ion interactive
Form generator
Freedom CMS
7.8
ion interactive

Web Content Management

Freedom CMS
7.8
ion interactive
Content taxonomy
Freedom CMS
8.3
ion interactive
SEO support
Freedom CMS
7.8
ion interactive
Bulk management
Freedom CMS
7.4
ion interactive
Availability / breadth of extensions
Freedom CMS
7.7
ion interactive
Community / comment management
Freedom CMS
8.0
ion interactive

Content Creation

Freedom CMS
ion interactive
7.7
Ideation
Freedom CMS
ion interactive
7.8
Content collaboration
Freedom CMS
ion interactive
7.7

Content Publishing

Freedom CMS
ion interactive
8.1
Content hub
Freedom CMS
ion interactive
7.8
Forms / Gated content
Freedom CMS
ion interactive
8.2
Embedded CTAs
Freedom CMS
ion interactive
8.4
Content distribution
Freedom CMS
ion interactive
8.2
Content promotion
Freedom CMS
ion interactive
8.2
Content automation
Freedom CMS
ion interactive
7.7

Content Reporting & Analytics

Freedom CMS
ion interactive
7.8
Audience profiling and targeting
Freedom CMS
ion interactive
7.5
Closed-loop tracking and reporting
Freedom CMS
ion interactive
7.9
Content performance analytics
Freedom CMS
ion interactive
8.0
Campaign optimization dashboard
Freedom CMS
ion interactive
7.8

Pros

  • Users and Access. Freedom has a great system setup to create unlimited users for the back office & full control over access. Do you want someone to only be able to access News, Events & Web Pages? - No problem. Do you want someone to be able to access everything except the Billing Module - No problem.Do you want someone to be able to access/edit ONLY the "Volunteer" category of Web Pages - Great! No Problem.
  • Custom Modules. Freedom has a great amount of pre-built modules that do a lot of great things. Custom Modules, however, takes that to the next level. Anything you can dream of for your client's needs, can be created as a custom module. You, as the developer, have full control over what fields should be created for a custom module, what types of fields are they (text, radio buttons, WYSIWYG editor, image, etc), and how those field values are used in a lister of ALL items added to that Custom Module & how they are used in a detailed view of one specific item in that Custom Module.
  • Hosting & Security. All Freedom sites include the licensing & hosting with easy to update Domain module for us developers to change the virtual host domain at any time.
  • Features and Usability. All of the modules offered (including custom) & the whole interface of the CMS as a whole is hands down one of the easiest to use & intuitive CMS's that I have come across. Our clients (and us) love it.
No photo available
  • large template library
  • easy to re-use chunks of things you build in other projects
  • great chat support
Jesse Bond profile photo

Cons

  • Cost and Licensing. Personally, we've never had a problem with this with our clients - we sell the value and our clients understand the value of using Freedom over other CMS options. We also will only work in Freedom - so our clients don't have an option. However, there is a monthly cost to license the CMS - which also includes the hosting. Yes, there are free options for CMS's out there - however even with those you have to find hosting. Accrisoft has different tiers of server sizes and monthly costs accordingly depending on you or your clients needs.
  • Minimal Themes. Accrisoft only has a small amount of themes available to deploy with your site. They probably have around 10-15, pretty modern and responsive themes that you can use to start a new Freedom installation with, however, if you typically deploy and install themes for your clientele - instead of custom sites, Freedom may not be for you. As you know some other CMS's can have hundreds or thousands of themes. With that said, they allow their solution providers to create themes and use site backups to transfer exact copies of existing sites to another Freedom server. So if you create your own starting templates you can always deploy and start with something - not completely from scratch. I personally don't think this is a problem at all, but am mentioning it for others to know about.
No photo available
  • ion should have lifetime client exports that don't require exporting global respondents/all client data.
Leah Jakaitis profile photo

Likelihood to Renew

Freedom CMS1.0
Based on 1 answer
We switched to WordPress; it was out of my control.
Mark A. Buckawicki profile photo
ion interactive8.6
Based on 21 answers
It's proven to be a very useful tool for us and our clients. For the most part, it's easy to identify the ROI, especially with all of the tracking and reporting. The more we use it the more we find unique uses for it and different ways we can re-purpose creative that we're developing.
Annie Koelker profile photo

Usability

No score
No answers yet
No answers on this topic
ion interactive7.3
Based on 17 answers
Well, again it really depends on what you are trying to do. If you are using the templates it's super easy. If you are trying to get into the real meat of the tool, it can be very complicated. Now, that being said, you can get ION to build the hard pages for you. You can create many different and highly detailed pages that can really get into some hard core functionality if you know how... or if you work with them on it. You can then repurpose it for other things as well if you like, so you can save on extra fees.
Laura Medley profile photo

Support

Freedom CMS8.2
Based on 1 answer
This rating is based on personal experience only. I believe majority of people would say their support is top notch & 10/10. The only reason I am personally am giving it lower is because I consider my self a much more advanced user of Freedom than their typical Solution Provider developers. Because I am advanced, I troubleshoot my own issues pretty in-depth before I even contact Accrisoft support. Therefore sometimes I feel it takes longer to get the researched & specific answer I need vs. a simple support question would.
No photo available
ion interactive8.9
Based on 16 answers
The support team 9 times out of 10 have the perfect solution to my problem. The only other time that doesn't work is when the solution isn't capable for our client's needs, for example: changing a template to an updated ION template when we aren't allowed to switch from the client's framework. Other than that, the team is very responsive and helps us out whenever possible.
Ken Ugel profile photo

Implementation

No score
No answers yet
No answers on this topic
ion interactive9.9
Based on 6 answers
There were a lot of things we learned about the tool once we really got in and got our hands dirty. Being hands-on was essential for our team to be able to utilize ION in the most effective manner.
Jessica Hill profile photo

Alternatives Considered

Compared to every similar products/CMSs I have used, nothing competes with Freedom CMS. It's far more intuitive, far easier to use as a developer (and as the client), easier to customize and better to maintain and assist our clients. Hands down the best CMS solution I've found for me, my work and our clients.The only 2 in this list I might recommend over Freedom would only be circumstantial: if you are an medium to large e-commerce business (or your client is). ShopSite & Shopify (or Magento, etc) would probably be a better option. Freedom does have some e-commerce included, but I would recommend Freedom for small e-commerce businesses, or businesses where e-commerce is not their main focus, but they'd like to include some on the site.
No photo available
Unbounce is the super light, beginners version of ion interactive. We've only used Unbounce if a client already has them on record. Optimizely and Visual Website Optimizer are sort of separate beasts that let us do separate things. We've almost split them into a church/state scenario and depending on client type (ecomm vs. lead gen) or channel/media specific variables, we just go with one versus the other.
Tim Gonzalez-Smith profile photo

Scalability

No score
No answers yet
No answers on this topic
ion interactive8.0
Based on 1 answer
Separate client portfolios enable scalability, however, some elements are still grouped for all accounts so it's difficult to scale for an ad agency with multiple clients. Would prefer totally separate sections of the platform for all clients with each element housed separately.
Georgia Dardick profile photo

Return on Investment

  • Better Customer Service. Everything in Freedom is standardized & easy for our clients to use. It's also easy for our support team to handle any support tickets because there's not a thousand different plugins for one thing, e.g. 1000 different form plugins, there is just ONE forms module that is identical to all of our clients.
  • Increased Employee Efficiency. All of our development team is unified within Accrisoft Freedom. Any one of us can jump into another's project at any time and know how it's built and how to update or edit anything. Even with custom modules that one developer might not have known another created. Freedom is very intuitive and for example, to continue with custom modules point, all custom modules are built using the same process, so it's easy for developers to edit and know exactly how it's working in minutes - even if they haven't seen it before.
  • High Client Retention Rate. We have only lost a handful of clients throughout the many years we've been using Freedom CMS with our clients. And the majority of those that we did lose, were for reasons not related to the website - or beyond their control - e.g. a parent company insisting to use the parent company's CMS solution, even though our direct clients/contacts wanted to stay with us and told us later that they wished they could go back to Freedom because of how much easier and better it was.
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  • Projects that would have taken weeks to code can be completed in a matter of days!
  • We can really dig into the analytics right away to see exactly where the customer journey is.
  • Having a friendly support team to help really makes this platform welcoming.
Josh Howe profile photo

Pricing Details

Freedom CMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Freedom CMS Editions & Modules
Freedom CMS
Additional Pricing Details

Freedom CMS More Information

ion interactive

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$5,500*
1.  per customer
ion interactive Editions & Modules
ion interactive
Edition
Managed Services + SaaS
Custom1
1. per year
Additional Pricing Details
ion’s Build Anything SaaS platform provides organizations with an entirely new and agile interactive content marketing capability. It enables non-technical marketers and designers to create, test and measure an unlimited number of all types of interactive content marketing experiences. It includes unlimited seats, experiences, tests, customization, phone and email support, analytics and more.

ion interactive More Information