11 Ratings
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104 Ratings
11 Ratings
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Score 10 out of 100

Optimizely Content Cloud (formerly Episerver Content Cloud)

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104 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.4 out of 100

Likelihood to Recommend

Freedom CMS

The only thing I believe Accrisoft Freedom is not as well suited is for large e-commerce sites. Accrisoft Freedom actually has an E-commerce module and can do products and online sales, however if this is the majority of what your business does (or your clients' businesses), I would recommend an E-commerce focused CMS.
For almost all other circumstances I can think of though, I would recommend Accrisoft Freedom - ma and pa shops on up to a corporation.
Anonymous | TrustRadius Reviewer

Optimizely Content Cloud (formerly Episerver Content Cloud)

Optimizely [Content Cloud (formerly Episerver Content Cloud)] is versatile enough that it can be used in most situations but users that benefit from a development team that can setup complex integration jobs to their PIM/ERP will benefit the most. Some advanced knowledge of SQL will go a long way in allowing front line users and admins to trouble for their development teams along with coming up with additional job requests and/or features.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security

Freedom CMS
8.9
Optimizely Content Cloud (formerly Episerver Content Cloud)
7.9
Role-based user permissions
Freedom CMS
8.9
Optimizely Content Cloud (formerly Episerver Content Cloud)
7.9

Web Content Creation

Freedom CMS
7.6
Optimizely Content Cloud (formerly Episerver Content Cloud)
5.8
WYSIWYG editor
Freedom CMS
7.7
Optimizely Content Cloud (formerly Episerver Content Cloud)
7.0
Code quality / cleanliness
Freedom CMS
8.6
Optimizely Content Cloud (formerly Episerver Content Cloud)
5.9
Admin section
Freedom CMS
8.0
Optimizely Content Cloud (formerly Episerver Content Cloud)
6.7
Page templates
Freedom CMS
8.3
Optimizely Content Cloud (formerly Episerver Content Cloud)
4.8
Library of website themes
Freedom CMS
4.3
Optimizely Content Cloud (formerly Episerver Content Cloud)
2.9
Mobile optimization / responsive design
Freedom CMS
7.2
Optimizely Content Cloud (formerly Episerver Content Cloud)
7.1
Publishing workflow
Freedom CMS
8.8
Optimizely Content Cloud (formerly Episerver Content Cloud)
7.0
Form generator
Freedom CMS
7.8
Optimizely Content Cloud (formerly Episerver Content Cloud)
5.4

Web Content Management

Freedom CMS
7.8
Optimizely Content Cloud (formerly Episerver Content Cloud)
6.1
Content taxonomy
Freedom CMS
8.3
Optimizely Content Cloud (formerly Episerver Content Cloud)
8.8
SEO support
Freedom CMS
7.8
Optimizely Content Cloud (formerly Episerver Content Cloud)
6.5
Bulk management
Freedom CMS
7.4
Optimizely Content Cloud (formerly Episerver Content Cloud)
6.2
Availability / breadth of extensions
Freedom CMS
7.7
Optimizely Content Cloud (formerly Episerver Content Cloud)
4.2
Community / comment management
Freedom CMS
8.0
Optimizely Content Cloud (formerly Episerver Content Cloud)
4.8

Platform & Infrastructure

Freedom CMS
Optimizely Content Cloud (formerly Episerver Content Cloud)
7.0
API
Freedom CMS
Optimizely Content Cloud (formerly Episerver Content Cloud)
7.3
Internationalization / multi-language
Freedom CMS
Optimizely Content Cloud (formerly Episerver Content Cloud)
6.8

Pros

Freedom CMS

  • Hosting and maintenance is taken care of. Due to it being proprietary software, everything is built to work together.
  • Simple to use. Basic functionality for websites is built in without having to dig through thousands of potential options.
  • Development is straightforward...no backend languages required. So if someone wants a unique layout for a portfolio, it's very simple to add a new content type and build the new layout using basic html and css.
Anonymous | TrustRadius Reviewer

Optimizely Content Cloud (formerly Episerver Content Cloud)

  • Easy to create categories of different types of content for more targeted analysis
  • Provides graphs that show which content topics are "hottest" or most relevant
  • Takes data available elsewhere (like Google Analytics) and presents it in a more helpful, content-focused way
Anonymous | TrustRadius Reviewer

Cons

Freedom CMS

  • Their preview setup for reviewing page changes prior to pushing them live is not good. You basically have to push things live to see how they will look, then go back and tweak it, while the changes in progress are live on the site. They need a sandbox, or a better preview feature within the backend so you dont have to keep pushing changes live to test out functionality.
  • Integration with outside tools is non existent. Instead of trying to force people to use their modules or features it would make much more sense to more easily integrate with leading tools in niche spaces.
  • The UI is pretty old. It could use a big refresh. Things like drag and drop builders and functionality should be standard these days. This is also a plus for non tech savvy users as it keeps their page structures to what works without letting people tinker. But if you want to tinker and be a higher end user Freedom isn't the best bet.
Chris Theisen | TrustRadius Reviewer

Optimizely Content Cloud (formerly Episerver Content Cloud)

  • It is difficult to apply custom css styles to Ektron server controls.
  • The product documentation can be confusing.
  • The annual licensing fee is reasonable, but the start up cost is high, and some of the other resorts balk at the high price tag.
Joy Kilmer | TrustRadius Reviewer

Likelihood to Renew

Freedom CMS

Freedom CMS 1.0
Based on 1 answer
We switched to WordPress; it was out of my control.
Mark A. Buckawicki | TrustRadius Reviewer

Optimizely Content Cloud (formerly Episerver Content Cloud)

Optimizely Content Cloud (formerly Episerver Content Cloud) 8.0
Based on 25 answers
Since I work on the implementation side of things, and do not directly own licensing for Ektron CMS, I have to base this rating off of how I think it will be received or presented to customers looking to start a new site deployment. I try to remain CMS agnostic, though my specialty is with the .NET and Microsoft stack. Because of the experience I have working with Ektron, I tend to be more forgiving with the shortcomings as I am familiar with how to work around them or past them from experience. Being familiar with the community available also helps, as you become familiar with the best approaches to find solutions to your issues. Each product has it's ups and downs and all of them are only going to be as good as the company or development team implementing them can make them. This is EXTREMELY important to remember when choosing a CMS, as it can make or break your expensive investment.
Anonymous | TrustRadius Reviewer

Usability

Freedom CMS

No score
No answers yet
No answers on this topic

Optimizely Content Cloud (formerly Episerver Content Cloud)

Optimizely Content Cloud (formerly Episerver Content Cloud) 7.9
Based on 16 answers
The technology is fine. The problem is support when it is needed. As stated earlier, we continue to have to beg for a response to our requests. We are working on an upgrade, and it took weeks for our contractor (a certified Epi partner) to get help from [Episerver's] support team.
Joan Riggs | TrustRadius Reviewer

Reliability and Availability

Freedom CMS

No score
No answers yet
No answers on this topic

Optimizely Content Cloud (formerly Episerver Content Cloud)

Optimizely Content Cloud (formerly Episerver Content Cloud) 9.2
Based on 8 answers
Unplanned outages or errors are fairly rare in our instance. And when there are issues, they're usually fixed fairly quickly
Anonymous | TrustRadius Reviewer

Support Rating

Freedom CMS

Freedom CMS 8.2
Based on 1 answer
This rating is based on personal experience only. I believe majority of people would say their support is top notch & 10/10. The only reason I am personally am giving it lower is because I consider my self a much more advanced user of Freedom than their typical Solution Provider developers. Because I am advanced, I troubleshoot my own issues pretty in-depth before I even contact Accrisoft support. Therefore sometimes I feel it takes longer to get the researched & specific answer I need vs. a simple support question would.
Anonymous | TrustRadius Reviewer

Optimizely Content Cloud (formerly Episerver Content Cloud)

Optimizely Content Cloud (formerly Episerver Content Cloud) 8.0
Based on 4 answers
Working with Ektron Support has always been a pleasure. They are quick to respond, extremely knowledgeable, and truly care about resolving your issue. I have never once been disappointed with their response.
Jenn Murray | TrustRadius Reviewer

Online Training

Freedom CMS

No score
No answers yet
No answers on this topic

Optimizely Content Cloud (formerly Episerver Content Cloud)

Optimizely Content Cloud (formerly Episerver Content Cloud) 6.7
Based on 3 answers
Ektron is one of the best solution for .Net platform. Over the years have improved the performance issues that the previous versions had. My only complain is right now you can't do Page builder pages if you choose to have a MVC architecture
Anonymous | TrustRadius Reviewer

Alternatives Considered

Freedom CMS

In all honesty, we have been moving away from Accrisoft Freedom due to its lack of customizability. We as an agency generally prefer open source solutions since our client base primarily consists of those looking for a more custom solution that can be built off of in the future. While yes, these tend to need more care and attention, they have benefited us more.
Anonymous | TrustRadius Reviewer

Optimizely Content Cloud (formerly Episerver Content Cloud)

Among all the CMS products that I've tested, Episerver had a stronger coupling with an e-commerce product (Episerver Commerce), and that was the main reason we went with it. Besides that, the main reasons why I wouldn't go with each, would be mainly:Joomla:
  • Many plug-ins in the marketplace were very poorly written, managed by very small/one person shops, and held very little reliability for a commerce solution.
  • Ability to adapt to business demands was very low.
Salesforce:
  • Very high cost for implementing; commerce model didn't suit our business model well.
Umbraco:
  • Didn't suit our traffic needs. While the CMS support was similar, the integration between Epi CMS & Commerce provided a better experience for our users.
Sean Haddy | TrustRadius Reviewer

Return on Investment

Freedom CMS

  • This was the first CMS we had at our company so hard to say positive or negative impact.
  • Prior to this CMS there was a static site that html files had to be ftp to a company to have the site updated. So from that standpoint it made updating the site much less expensive.
  • Compared to a tool like Wordpress this is much more secure and easier to manage, but since we outsource that portion of it to the company that built the site we dont realize those gains.
Chris Theisen | TrustRadius Reviewer

Optimizely Content Cloud (formerly Episerver Content Cloud)

  • Ektron has cost our non-profit huge sums of money with little to no return. Most of our web initiatives have been put on complete hold as we have begun to outsource most of our work to third parties as our website is a mishmash of technologies and patchwork fixes.
  • Ektron has slowed down workflows considerably and all of our content editors refuse to produce content they do not absolutely have to, resulting in the web content manager (me) taking on most tasks or retraining people on a continuous basis.
Anonymous | TrustRadius Reviewer

Screenshots

Freedom CMS

Pricing Details

Freedom CMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Optimizely Content Cloud (formerly Episerver Content Cloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Freedom CMS
8.2
Optimizely Content Cloud (formerly Episerver Content Cloud)
7.3

Likelihood to Renew

Freedom CMS
1.0
Optimizely Content Cloud (formerly Episerver Content Cloud)
8.0

Usability

Freedom CMS
Optimizely Content Cloud (formerly Episerver Content Cloud)
7.9

Reliability and Availability

Freedom CMS
Optimizely Content Cloud (formerly Episerver Content Cloud)
9.2

Support Rating

Freedom CMS
8.2
Optimizely Content Cloud (formerly Episerver Content Cloud)
8.0

Online Training

Freedom CMS
Optimizely Content Cloud (formerly Episerver Content Cloud)
6.7

Implementation Rating

Freedom CMS
Optimizely Content Cloud (formerly Episerver Content Cloud)
8.0

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