What users are saying about
13 Ratings
13 Ratings
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Score 9.2 out of 100
Top Rated
102 Ratings
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Score 8.6 out of 100

Feature Set Ratings

  • Accrisoft Freedom ranks higher in 3 feature sets: Security, Web Content Creation, Web Content Management

Security

8.9

Freedom CMS

89%
8.8

Optimizely Content Cloud

88%
Accrisoft Freedom ranks higher in 1/1 features

Role-based user permissions

8.9
89%
2 Ratings
8.8
88%
40 Ratings

Web Content Creation

7.6

Freedom CMS

76%
7.0

Optimizely Content Cloud

70%
Accrisoft Freedom ranks higher in 5/8 features

WYSIWYG editor

7.7
77%
3 Ratings
8.0
80%
40 Ratings

Code quality / cleanliness

8.6
86%
3 Ratings
7.8
78%
39 Ratings

Admin section

8.0
80%
3 Ratings
7.8
78%
40 Ratings

Page templates

8.3
83%
3 Ratings
7.4
74%
35 Ratings

Library of website themes

4.3
43%
2 Ratings
5.1
51%
15 Ratings

Mobile optimization / responsive design

7.2
72%
2 Ratings
7.7
77%
36 Ratings

Publishing workflow

8.8
88%
2 Ratings
7.2
72%
38 Ratings

Form generator

7.8
78%
3 Ratings
5.1
51%
28 Ratings

Web Content Management

7.8

Freedom CMS

78%
6.8

Optimizely Content Cloud

68%
Accrisoft Freedom ranks higher in 4/5 features

Content taxonomy

8.3
83%
3 Ratings
7.6
76%
38 Ratings

SEO support

7.8
78%
3 Ratings
8.0
80%
39 Ratings

Bulk management

7.4
74%
2 Ratings
7.2
72%
32 Ratings

Availability / breadth of extensions

7.7
77%
2 Ratings
5.6
56%
34 Ratings

Community / comment management

8.0
80%
2 Ratings
5.6
56%
25 Ratings

Platform & Infrastructure

Freedom CMS

Feature Set Not Supported
N/A
7.3

Optimizely Content Cloud

73%
Optimizely Content Cloud ranks higher in 2/2 features

API

N/A
0 Ratings
6.8
68%
35 Ratings

Internationalization / multi-language

N/A
0 Ratings
7.8
78%
30 Ratings

Attribute Ratings

  • Accrisoft Freedom is rated higher in 1 area: Support Rating
  • Optimizely Content Cloud is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

Likelihood to Recommend

8.2

Freedom CMS

82%
4 Ratings
8.8

Optimizely Content Cloud

88%
64 Ratings

Likelihood to Renew

1.0

Freedom CMS

10%
1 Rating
8.0

Optimizely Content Cloud

80%
25 Ratings

Usability

Freedom CMS

N/A
0 Ratings
8.8

Optimizely Content Cloud

88%
20 Ratings

Availability

Freedom CMS

N/A
0 Ratings
9.2

Optimizely Content Cloud

92%
8 Ratings

Support Rating

8.2

Freedom CMS

82%
2 Ratings
8.0

Optimizely Content Cloud

80%
4 Ratings

Online Training

Freedom CMS

N/A
0 Ratings
6.7

Optimizely Content Cloud

67%
3 Ratings

Implementation Rating

Freedom CMS

N/A
0 Ratings
8.0

Optimizely Content Cloud

80%
2 Ratings

Likelihood to Recommend

Accrisoft

The only thing I believe Accrisoft Freedom is not as well suited is for large e-commerce sites. Accrisoft Freedom actually has an E-commerce module and can do products and online sales, however if this is the majority of what your business does (or your clients' businesses), I would recommend an E-commerce focused CMS.
For almost all other circumstances I can think of though, I would recommend Accrisoft Freedom - ma and pa shops on up to a corporation.
Read full review

Optimizely

Optimizely Content Cloud is well suited for getting content in front of your users within a few clicks. It does take some time to get used to the UI and configuration. However, this is the same scenario with all DXPs.
Read full review

Pros

Accrisoft

  • Hosting and maintenance is taken care of. Due to it being proprietary software, everything is built to work together.
  • Simple to use. Basic functionality for websites is built in without having to dig through thousands of potential options.
  • Development is straightforward...no backend languages required. So if someone wants a unique layout for a portfolio, it's very simple to add a new content type and build the new layout using basic html and css.
Read full review

Optimizely

  • It's easy and fun to use. You can take someone with no experience in content management and they pick it up very quickly.
  • It is capable of managing multiple sites in multiple languages.
  • It has good uptime. Deployments are easy and with hot-swapping, you would never know the site was being updated in the background.
  • The searching capabilities are excellent. Not only can it index your own site but other content as well.
Read full review

Cons

Accrisoft

  • Their preview setup for reviewing page changes prior to pushing them live is not good. You basically have to push things live to see how they will look, then go back and tweak it, while the changes in progress are live on the site. They need a sandbox, or a better preview feature within the backend so you dont have to keep pushing changes live to test out functionality.
  • Integration with outside tools is non existent. Instead of trying to force people to use their modules or features it would make much more sense to more easily integrate with leading tools in niche spaces.
  • The UI is pretty old. It could use a big refresh. Things like drag and drop builders and functionality should be standard these days. This is also a plus for non tech savvy users as it keeps their page structures to what works without letting people tinker. But if you want to tinker and be a higher end user Freedom isn't the best bet.
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Optimizely

  • Product Line vs Brand vs Manufacturer delineation, the website is built mainly to support brands and doesn't really differentiate when it comes to features (such as brand supplier pages) which is challenging especially when it comes to brand vs manufacturer. You might want to have both a manufacturer page and a brand page for a product which isn't really supported.
  • With a very large database (over 1.5 million products), there can be some unique bugs, such as slowness or freezing when searching for products. There are workarounds such as by using the filter button instead.
  • Could really use a "Product List" feature, so that products can be added to a list and then a customer landing page can be built for that list and email campaigns targeting that list can be used.
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Pricing Details

Freedom CMS

Starting Price

$100 per month

Editions & Modules

Freedom CMS editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Optimizely Content Cloud

    Starting Price

    Editions & Modules

    Optimizely Content Cloud editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Pricing Info

      Likelihood to Renew

      Accrisoft

      We switched to WordPress; it was out of my control.
      Read full review

      Optimizely

      Since I work on the implementation side of things, and do not directly own licensing for Ektron CMS, I have to base this rating off of how I think it will be received or presented to customers looking to start a new site deployment. I try to remain CMS agnostic, though my specialty is with the .NET and Microsoft stack. Because of the experience I have working with Ektron, I tend to be more forgiving with the shortcomings as I am familiar with how to work around them or past them from experience. Being familiar with the community available also helps, as you become familiar with the best approaches to find solutions to your issues. Each product has it's ups and downs and all of them are only going to be as good as the company or development team implementing them can make them. This is EXTREMELY important to remember when choosing a CMS, as it can make or break your expensive investment.
      Read full review

      Usability

      Accrisoft

      No answers on this topic

      Optimizely

      Excellent software with tools and professional functions that facilitate the work of our entire marketing strategy. What I like the most about Optimizely [Content Cloud] is the recommendations and support that it provides us with its reports and metadata obtained over the years to optimize our electronic commerce, campaigns, and digital content.
      Read full review

      Reliability and Availability

      Accrisoft

      No answers on this topic

      Optimizely

      Unplanned outages or errors are fairly rare in our instance. And when there are issues, they're usually fixed fairly quickly
      Read full review

      Support Rating

      Accrisoft

      This rating is based on personal experience only. I believe majority of people would say their support is top notch & 10/10. The only reason I am personally am giving it lower is because I consider my self a much more advanced user of Freedom than their typical Solution Provider developers. Because I am advanced, I troubleshoot my own issues pretty in-depth before I even contact Accrisoft support. Therefore sometimes I feel it takes longer to get the researched & specific answer I need vs. a simple support question would.
      Read full review

      Optimizely

      Working with Ektron Support has always been a pleasure. They are quick to respond, extremely knowledgeable, and truly care about resolving your issue. I have never once been disappointed with their response.
      Read full review

      Online Training

      Accrisoft

      No answers on this topic

      Optimizely

      Ektron is one of the best solution for .Net platform. Over the years have improved the performance issues that the previous versions had. My only complain is right now you can't do Page builder pages if you choose to have a MVC architecture
      Read full review

      Alternatives Considered

      Accrisoft

      In all honesty, we have been moving away from Accrisoft Freedom due to its lack of customizability. We as an agency generally prefer open source solutions since our client base primarily consists of those looking for a more custom solution that can be built off of in the future. While yes, these tend to need more care and attention, they have benefited us more.
      Read full review

      Optimizely

      Among all the CMS products that I've tested, Episerver had a stronger coupling with an e-commerce product (Episerver Commerce), and that was the main reason we went with it. Besides that, the main reasons why I wouldn't go with each, would be mainly: Joomla:
      • Many plug-ins in the marketplace were very poorly written, managed by very small/one person shops, and held very little reliability for a commerce solution.
      • Ability to adapt to business demands was very low.
      Salesforce:
      • Very high cost for implementing; commerce model didn't suit our business model well.
      Umbraco:
      • Didn't suit our traffic needs. While the CMS support was similar, the integration between Epi CMS & Commerce provided a better experience for our users.
      Read full review

      Return on Investment

      Accrisoft

      • This was the first CMS we had at our company so hard to say positive or negative impact.
      • Prior to this CMS there was a static site that html files had to be ftp to a company to have the site updated. So from that standpoint it made updating the site much less expensive.
      • Compared to a tool like Wordpress this is much more secure and easier to manage, but since we outsource that portion of it to the company that built the site we dont realize those gains.
      Read full review

      Optimizely

      • Ektron has cost our non-profit huge sums of money with little to no return. Most of our web initiatives have been put on complete hold as we have begun to outsource most of our work to third parties as our website is a mishmash of technologies and patchwork fixes.
      • Ektron has slowed down workflows considerably and all of our content editors refuse to produce content they do not absolutely have to, resulting in the web content manager (me) taking on most tasks or retraining people on a continuous basis.
      Read full review

      Screenshots

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