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10 Ratings
108 Ratings
10 Ratings
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Score 3.6 out of 101
108 Ratings
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Score 7.1 out of 101

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Likelihood to Recommend

Freedom CMS

The only thing I believe Accrisoft Freedom is not as well suited is for large e-commerce sites. Accrisoft Freedom actually has an E-commerce module and can do products and online sales, however if this is the majority of what your business does (or your clients' businesses), I would recommend an E-commerce focused CMS.
For almost all other circumstances I can think of though, I would recommend Accrisoft Freedom - ma and pa shops on up to a corporation.
No photo available

Sitecore

Sitecore really isn't suited to smaller companies as it is relatively expensive and not all of the features are easily used without proper support and training, at some cost. It is however, very powerful and flexible - in fact it's flexibility is it's strength - as long as you can consume the development overhead that comes with it. I'm glad we're using it, although if you don't do things "right" then features that should be simple to utilise can be tricky. It's best suited to a traditional webshop or content site, our booking path is dependent upon previous decisions made, which definitely complicates things a lot.
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Feature Rating Comparison

Security

Freedom CMS
8.9
Sitecore
8.1
Role-based user permissions
Freedom CMS
8.9
Sitecore
8.1

Web Content Creation

Freedom CMS
7.6
Sitecore
7.1
WYSIWYG editor
Freedom CMS
7.7
Sitecore
6.6
Code quality / cleanliness
Freedom CMS
8.6
Sitecore
7.0
Admin section
Freedom CMS
8.0
Sitecore
7.2
Page templates
Freedom CMS
8.3
Sitecore
6.6
Library of website themes
Freedom CMS
4.3
Sitecore
7.8
Mobile optimization / responsive design
Freedom CMS
7.2
Sitecore
7.1
Publishing workflow
Freedom CMS
8.8
Sitecore
7.6
Form generator
Freedom CMS
7.8
Sitecore
6.9

Web Content Management

Freedom CMS
7.8
Sitecore
7.1
Content taxonomy
Freedom CMS
8.3
Sitecore
8.3
SEO support
Freedom CMS
7.8
Sitecore
7.5
Bulk management
Freedom CMS
7.4
Sitecore
8.0
Availability / breadth of extensions
Freedom CMS
7.7
Sitecore
5.5
Community / comment management
Freedom CMS
8.0
Sitecore
6.5

Platform & Infrastructure

Freedom CMS
Sitecore
7.4
API
Freedom CMS
Sitecore
7.9
Internationalization / multi-language
Freedom CMS
Sitecore
7.0

Pros

  • The new all in one image editor is nice. You can upload images and then handle all of the editing needs within Freedom or through their connection with Pixlr. It makes it much more streamlined than managing outside of a CMS.
  • Freedom is set up so you don't have too much access to the backend, which for a majority of users is a good thing. Whereas you can break a lot of things within Wordpress or other open source tools, Freedom ensures your site keeps working because you can't fool with it too much.
  • The ability to change the colors and branding on a page based on the page settings is nice. For companies with sub-brands within an umbrella it helps carry the branding through better than a site that only offers a static header section for each page in the site.
Chris Theisen profile photo
  • Learning: If you are a .net developer, learning Sitecore is very easy and even customizations are simple.
  • Authoring: In previous versions of Sitecore < 7.0 inline content editing was tough. I would say nearly impossible. But, with Sitecore 8.1 experience editor. Sitecore made it so simple for authors to update and publish the content on the page itself.
  • Analytics: Sitecore Analytics helps you track the user engagement and also provides an out of the box analytics dashboard which can be shared.
  • Personalization & A/B Testing: Content personalization and multi-variant testing is very simple with out of the box features.
  • Scalability: Sitecore has robust caching features which you allows to do component based caching that varies by different parameters. It also provides the ability to have multiple content delivery servers in a production environment and you can add as many n content delivery servers as you want (depending on the license).
Laxmi Srinivas Samayamantri profile photo

Cons

  • Cost and Licensing. Personally, we've never had a problem with this with our clients - we sell the value and our clients understand the value of using Freedom over other CMS options. We also will only work in Freedom - so our clients don't have an option. However, there is a monthly cost to license the CMS - which also includes the hosting. Yes, there are free options for CMS's out there - however even with those you have to find hosting. Accrisoft has different tiers of server sizes and monthly costs accordingly depending on you or your clients needs.
  • Minimal Themes. Accrisoft only has a small amount of themes available to deploy with your site. They probably have around 10-15, pretty modern and responsive themes that you can use to start a new Freedom installation with, however, if you typically deploy and install themes for your clientele - instead of custom sites, Freedom may not be for you. As you know some other CMS's can have hundreds or thousands of themes. With that said, they allow their solution providers to create themes and use site backups to transfer exact copies of existing sites to another Freedom server. So if you create your own starting templates you can always deploy and start with something - not completely from scratch. I personally don't think this is a problem at all, but am mentioning it for others to know about.
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  • Requires a well trained Sitecore development team (difficulty of 8 on a scale of 1-10), also the entry level content author has a pretty steep learning curve (probably a difficulty of 4 on the same scale).
  • Sometimes it is hard to find the right place to make a site-wide change. Making a change that looks good in one place may be overriding the default behavior for only that one place. Experience will help developers spot these situations without pulling out too much of their hair.
  • Production requires very robust infrastructure to ensure the site performs at its best. In addition Sitecore developers need higher end machines than normal developers do to keep tests running smoothly.
  • Structural changes are completed using zipped xml files called packages. This requires careful ordered installation, last I checked there was no way to merge all changes for a release into one package. This could mean in a very large deployment, a release admin would need to run through 200 or more upload and install commands through a web browser.
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Likelihood to Renew

Freedom CMS1.0
Based on 1 answer
We switched to WordPress; it was out of my control.
Mark A. Buckawicki profile photo
Sitecore9.0
Based on 9 answers
They are making huge investments in R&D and every version of the product greatly improves our ability to do digital marketing across channels.
Chris Spears, CMTO profile photo

Usability

No score
No answers yet
No answers on this topic
Sitecore7.3
Based on 4 answers
With any platform that offers so much capability, usability will naturally be more challenging. Sitecore does an admirable job and made massive strides in version 8, but at some times offers too many ways to achieve the same task allows users to sometimes take a path less efficient than the preferred path.
Aaron Branson profile photo

Support

Freedom CMS8.2
Based on 1 answer
This rating is based on personal experience only. I believe majority of people would say their support is top notch & 10/10. The only reason I am personally am giving it lower is because I consider my self a much more advanced user of Freedom than their typical Solution Provider developers. Because I am advanced, I troubleshoot my own issues pretty in-depth before I even contact Accrisoft support. Therefore sometimes I feel it takes longer to get the researched & specific answer I need vs. a simple support question would.
No photo available
Sitecore9.1
Based on 2 answers
We have never had an issue go unresolved. They handle issues quickly and efficiently.
Chris Spears, CMTO profile photo

Online Training

No score
No answers yet
No answers on this topic
Sitecore10.0
Based on 1 answer
Sitecore captures and remembers every single interaction your customers and prospects have in any part of the system, allowing you to build comprehensive, ever-learning profiles of each individual. From email marketing, to social media, to online shopping, Sitecore remembers where each interaction left off so you can automatically continue the conversation. Sitecore helps you manage your content for each and every experience your customers enjoy. Customize what content you want and the system will take care of how it's displayed.
No photo available

Implementation

No score
No answers yet
No answers on this topic
Sitecore9.1
Based on 2 answers
Make sure you work with a partner that can help you take advantage of the entire platform. Specifically we see a lot of customers not taking advantage of Sitecore DMS and thus missing a huge opportunity. Sitecore is a platform that is meant to be constantly optimized and improved upon.
Chris Spears, CMTO profile photo

Alternatives Considered

Compared to every similar products/CMSs I have used, nothing competes with Freedom CMS. It's far more intuitive, far easier to use as a developer (and as the client), easier to customize and better to maintain and assist our clients. Hands down the best CMS solution I've found for me, my work and our clients.The only 2 in this list I might recommend over Freedom would only be circumstantial: if you are an medium to large e-commerce business (or your client is). ShopSite & Shopify (or Magento, etc) would probably be a better option. Freedom does have some e-commerce included, but I would recommend Freedom for small e-commerce businesses, or businesses where e-commerce is not their main focus, but they'd like to include some on the site.
No photo available
The decision to select Sitecore was not ultimately mine, but the fact that we were able to leverage in-house Microsoft .Net (C#) experience on a platform that had a library of extensions, but also allowed us to customize and keep private our confidential IP has been a big help. When you see a SharePoint site or a Drupal site you can usually tell "oh this is a MS SharePoint site", but with Sitecore the ability to customize and have different views even different components based on device type makes Sitecore a clear winner.
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Return on Investment

  • Better Customer Service. Everything in Freedom is standardized & easy for our clients to use. It's also easy for our support team to handle any support tickets because there's not a thousand different plugins for one thing, e.g. 1000 different form plugins, there is just ONE forms module that is identical to all of our clients.
  • Increased Employee Efficiency. All of our development team is unified within Accrisoft Freedom. Any one of us can jump into another's project at any time and know how it's built and how to update or edit anything. Even with custom modules that one developer might not have known another created. Freedom is very intuitive and for example, to continue with custom modules point, all custom modules are built using the same process, so it's easy for developers to edit and know exactly how it's working in minutes - even if they haven't seen it before.
  • High Client Retention Rate. We have only lost a handful of clients throughout the many years we've been using Freedom CMS with our clients. And the majority of those that we did lose, were for reasons not related to the website - or beyond their control - e.g. a parent company insisting to use the parent company's CMS solution, even though our direct clients/contacts wanted to stay with us and told us later that they wished they could go back to Freedom because of how much easier and better it was.
No photo available
  • Sitecore eliminates the need for a developer to make constant updates to our site.
Laura Bruss profile photo

Pricing Details

Freedom CMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Sitecore

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details