What users are saying about

Freedom CMS

10 Ratings

Sitecore

Top Rated
104 Ratings

Freedom CMS

10 Ratings
Score 3.4 out of 101

Sitecore

Top Rated
104 Ratings
Score 7.3 out of 101

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Likelihood to Recommend

Freedom CMS

The only thing I believe Accrisoft Freedom is not as well suited is for large e-commerce sites. Accrisoft Freedom actually has an E-commerce module and can do products and online sales, however if this is the majority of what your business does (or your clients' businesses), I would recommend an E-commerce focused CMS.
For almost all other circumstances I can think of though, I would recommend Accrisoft Freedom - ma and pa shops on up to a corporation.
No photo available

Sitecore

Sitecore really isn't suited to smaller companies as it is relatively expensive and not all of the features are easily used without proper support and training, at some cost. It is however, very powerful and flexible - in fact it's flexibility is it's strength - as long as you can consume the development overhead that comes with it. I'm glad we're using it, although if you don't do things "right" then features that should be simple to utilise can be tricky. It's best suited to a traditional webshop or content site, our booking path is dependent upon previous decisions made, which definitely complicates things a lot.
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Feature Rating Comparison

Security

Freedom CMS
8.9
Sitecore
8.0
Role-based user permissions
Freedom CMS
8.9
Sitecore
8.0

Web Content Creation

Freedom CMS
7.6
Sitecore
6.9
WYSIWYG editor
Freedom CMS
7.7
Sitecore
6.6
Code quality / cleanliness
Freedom CMS
8.6
Sitecore
6.9
Admin section
Freedom CMS
8.0
Sitecore
6.8
Page templates
Freedom CMS
8.3
Sitecore
6.5
Library of website themes
Freedom CMS
4.3
Sitecore
7.5
Mobile optimization / responsive design
Freedom CMS
7.2
Sitecore
7.1
Publishing workflow
Freedom CMS
8.8
Sitecore
7.5
Form generator
Freedom CMS
7.8
Sitecore
6.6

Web Content Management

Freedom CMS
7.8
Sitecore
7.1
Content taxonomy
Freedom CMS
8.3
Sitecore
8.1
SEO support
Freedom CMS
7.8
Sitecore
7.5
Bulk management
Freedom CMS
7.4
Sitecore
8.0
Availability / breadth of extensions
Freedom CMS
7.7
Sitecore
5.4
Community / comment management
Freedom CMS
8.0
Sitecore
6.4

Platform & Infrastructure

Freedom CMS
Sitecore
7.4
API
Freedom CMS
Sitecore
7.8
Internationalization / multi-language
Freedom CMS
Sitecore
6.9

Pros

  • The new all in one image editor is nice. You can upload images and then handle all of the editing needs within Freedom or through their connection with Pixlr. It makes it much more streamlined than managing outside of a CMS.
  • Freedom is set up so you don't have too much access to the backend, which for a majority of users is a good thing. Whereas you can break a lot of things within Wordpress or other open source tools, Freedom ensures your site keeps working because you can't fool with it too much.
  • The ability to change the colors and branding on a page based on the page settings is nice. For companies with sub-brands within an umbrella it helps carry the branding through better than a site that only offers a static header section for each page in the site.
Chris Theisen profile photo
  • Learning: If you are a .net developer, learning Sitecore is very easy and even customizations are simple.
  • Authoring: In previous versions of Sitecore < 7.0 inline content editing was tough. I would say nearly impossible. But, with Sitecore 8.1 experience editor. Sitecore made it so simple for authors to update and publish the content on the page itself.
  • Analytics: Sitecore Analytics helps you track the user engagement and also provides an out of the box analytics dashboard which can be shared.
  • Personalization & A/B Testing: Content personalization and multi-variant testing is very simple with out of the box features.
  • Scalability: Sitecore has robust caching features which you allows to do component based caching that varies by different parameters. It also provides the ability to have multiple content delivery servers in a production environment and you can add as many n content delivery servers as you want (depending on the license).
Laxmi Srinivas Samayamantri profile photo

Cons

  • Their preview setup for reviewing page changes prior to pushing them live is not good. You basically have to push things live to see how they will look, then go back and tweak it, while the changes in progress are live on the site. They need a sandbox, or a better preview feature within the backend so you dont have to keep pushing changes live to test out functionality.
  • Integration with outside tools is non existent. Instead of trying to force people to use their modules or features it would make much more sense to more easily integrate with leading tools in niche spaces.
  • The UI is pretty old. It could use a big refresh. Things like drag and drop builders and functionality should be standard these days. This is also a plus for non tech savvy users as it keeps their page structures to what works without letting people tinker. But if you want to tinker and be a higher end user Freedom isn't the best bet.
Chris Theisen profile photo
  • Sitecore is Customer Engagement Platform. It comes with lots of features (e.g. Authoring, Analytics, personalization, A/B Test, Webforms for marketers etc), But, most of them are not being used by many clients. If you are really looking for just CMS (only authoring and publishing), then I don't think Sitecore is a way to go.
  • You need to have a strong Sitecore certified developer base to manage the Sitecore platform (if you are using all features). It's the same case with others. But, finding a Sitecore certified (costs $$) developer is tough in the market. Now the market is growing (thanks to Sitecore promotional events) and Sitecore is gaining popularity, It may be easy to find such developers in the future. If you want to leverage most out of the Sitecore community you need to be a Sitecore certified developer.
  • Sitecore comes with lots of built-in features and marketplace components. I feel this puts in a little tricky situation. It gives an opportunity for a normal developer to use some of the free marketplace module, which may or may not be supported in a future version of Sitecore. which may put the entire platform in risk to upgrade to latest Sitecore version. You need to have a proper process to control and validate the marketplace components before using them.
Laxmi Srinivas Samayamantri profile photo

Likelihood to Renew

Freedom CMS1.0
Based on 1 answer
We switched to WordPress; it was out of my control.
Mark A. Buckawicki profile photo
Sitecore9.0
Based on 9 answers
They are making huge investments in R&D and every version of the product greatly improves our ability to do digital marketing across channels.
Chris Spears, CMTO profile photo

Usability

No score
No answers yet
No answers on this topic
Sitecore7.3
Based on 4 answers
With any platform that offers so much capability, usability will naturally be more challenging. Sitecore does an admirable job and made massive strides in version 8, but at some times offers too many ways to achieve the same task allows users to sometimes take a path less efficient than the preferred path.
Aaron Branson profile photo

Support

Freedom CMS8.2
Based on 1 answer
This rating is based on personal experience only. I believe majority of people would say their support is top notch & 10/10. The only reason I am personally am giving it lower is because I consider my self a much more advanced user of Freedom than their typical Solution Provider developers. Because I am advanced, I troubleshoot my own issues pretty in-depth before I even contact Accrisoft support. Therefore sometimes I feel it takes longer to get the researched & specific answer I need vs. a simple support question would.
No photo available
Sitecore9.1
Based on 2 answers
We have never had an issue go unresolved. They handle issues quickly and efficiently.
Chris Spears, CMTO profile photo

Online Training

No score
No answers yet
No answers on this topic
Sitecore10.0
Based on 1 answer
Sitecore captures and remembers every single interaction your customers and prospects have in any part of the system, allowing you to build comprehensive, ever-learning profiles of each individual. From email marketing, to social media, to online shopping, Sitecore remembers where each interaction left off so you can automatically continue the conversation. Sitecore helps you manage your content for each and every experience your customers enjoy. Customize what content you want and the system will take care of how it's displayed.
No photo available

Implementation

No score
No answers yet
No answers on this topic
Sitecore9.1
Based on 2 answers
Make sure you work with a partner that can help you take advantage of the entire platform. Specifically we see a lot of customers not taking advantage of Sitecore DMS and thus missing a huge opportunity. Sitecore is a platform that is meant to be constantly optimized and improved upon.
Chris Spears, CMTO profile photo

Alternatives Considered

Prior to Freedom I had only used CMSs that were specific to car dealer websites. Compared to those, Freedom is leaps and bounds ahead in every category. Compared to WordPress I would choose Freedom due to the fact that you know your site isn't going to get broken by something you tweak. You also can be sure it won't be as open to hacks/attacks as an open source tool, along with less management to keep those things at bay with an open source solution. We mainly selected Freedom due to the fact it was used by the company we had build our site, we chose that company more than we chose Freedom, but it had the basic functionality that allowed us to sign off on going with them during the evaluation period.
Chris Theisen profile photo
Sitecore provides and enterprise grade CMS over WordPress and allow us to do the customization we need for our unique environment. Optimizely might be better for AB testing.
No photo available

Return on Investment

  • Better Customer Service. Everything in Freedom is standardized & easy for our clients to use. It's also easy for our support team to handle any support tickets because there's not a thousand different plugins for one thing, e.g. 1000 different form plugins, there is just ONE forms module that is identical to all of our clients.
  • Increased Employee Efficiency. All of our development team is unified within Accrisoft Freedom. Any one of us can jump into another's project at any time and know how it's built and how to update or edit anything. Even with custom modules that one developer might not have known another created. Freedom is very intuitive and for example, to continue with custom modules point, all custom modules are built using the same process, so it's easy for developers to edit and know exactly how it's working in minutes - even if they haven't seen it before.
  • High Client Retention Rate. We have only lost a handful of clients throughout the many years we've been using Freedom CMS with our clients. And the majority of those that we did lose, were for reasons not related to the website - or beyond their control - e.g. a parent company insisting to use the parent company's CMS solution, even though our direct clients/contacts wanted to stay with us and told us later that they wished they could go back to Freedom because of how much easier and better it was.
No photo available
  • Limiting the estimation of ROI to the gains you get as a result of a big bang re-platforming effort, without considering the possible gains as a result of ongoing improvements, may be leaving out a BIG part of the equation. With the team trained to make use of higher level marketing functions and a metrics-friendly corporate culture in place, you are now poised to get down to the real tuning effort. One of the more dramatic case studies that comes to mind is the story of the $300 million button – a string of small theories and an inclination to test can potentially offset any initial investment costs.
  • These five considerations are a good start to begin creating a strong case for investment in a CMS solution like Sitecore. Once your organization has decided on a deployment, the next step is finding the right partner. When you come to that step, reach out to our nonlinear digital team and we'll get you started.
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Pricing Details

Freedom CMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Sitecore

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details