What users are saying about
10 Ratings
Top Rated
105 Ratings
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 3.5 out of 101
Top Rated
105 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.2 out of 101

Add comparison

Likelihood to Recommend

Freedom CMS

The only thing I believe Accrisoft Freedom is not as well suited is for large e-commerce sites. Accrisoft Freedom actually has an E-commerce module and can do products and online sales, however if this is the majority of what your business does (or your clients' businesses), I would recommend an E-commerce focused CMS.
For almost all other circumstances I can think of though, I would recommend Accrisoft Freedom - ma and pa shops on up to a corporation.
No photo available

Sitecore

Great for companies that are looking to create customized, tailored content solutions and be willing to put in the hard work and effort to maximize the value out of the tool. If your company is just looking for very basic content management without all the bells and whistles, I'd recommend looking elsewhere for less [money].
No photo available

Feature Rating Comparison

Security

Freedom CMS
8.9
Sitecore
8.0
Role-based user permissions
Freedom CMS
8.9
Sitecore
8.0

Web Content Creation

Freedom CMS
7.6
Sitecore
7.0
WYSIWYG editor
Freedom CMS
7.7
Sitecore
6.6
Code quality / cleanliness
Freedom CMS
8.6
Sitecore
6.9
Admin section
Freedom CMS
8.0
Sitecore
7.0
Page templates
Freedom CMS
8.3
Sitecore
6.6
Library of website themes
Freedom CMS
4.3
Sitecore
7.7
Mobile optimization / responsive design
Freedom CMS
7.2
Sitecore
7.1
Publishing workflow
Freedom CMS
8.8
Sitecore
7.5
Form generator
Freedom CMS
7.8
Sitecore
6.7

Web Content Management

Freedom CMS
7.8
Sitecore
7.1
Content taxonomy
Freedom CMS
8.3
Sitecore
8.2
SEO support
Freedom CMS
7.8
Sitecore
7.5
Bulk management
Freedom CMS
7.4
Sitecore
8.0
Availability / breadth of extensions
Freedom CMS
7.7
Sitecore
5.4
Community / comment management
Freedom CMS
8.0
Sitecore
6.4

Platform & Infrastructure

Freedom CMS
Sitecore
7.4
API
Freedom CMS
Sitecore
7.8
Internationalization / multi-language
Freedom CMS
Sitecore
6.9

Pros

  • Users and Access. Freedom has a great system setup to create unlimited users for the back office & full control over access. Do you want someone to only be able to access News, Events & Web Pages? - No problem. Do you want someone to be able to access everything except the Billing Module - No problem.Do you want someone to be able to access/edit ONLY the "Volunteer" category of Web Pages - Great! No Problem.
  • Custom Modules. Freedom has a great amount of pre-built modules that do a lot of great things. Custom Modules, however, takes that to the next level. Anything you can dream of for your client's needs, can be created as a custom module. You, as the developer, have full control over what fields should be created for a custom module, what types of fields are they (text, radio buttons, WYSIWYG editor, image, etc), and how those field values are used in a lister of ALL items added to that Custom Module & how they are used in a detailed view of one specific item in that Custom Module.
  • Hosting & Security. All Freedom sites include the licensing & hosting with easy to update Domain module for us developers to change the virtual host domain at any time.
  • Features and Usability. All of the modules offered (including custom) & the whole interface of the CMS as a whole is hands down one of the easiest to use & intuitive CMS's that I have come across. Our clients (and us) love it.
No photo available
  • Customer Profiles - the ability to identify key features on the site and flag those interactions to tie customer visits back to specific persona types.
  • Lead Scoring - the ability to establish a funnel for leads and use this funnel to assign a score or qualification within the sales funnel.
  • Personalization - the ability to tailor experiences to unique customer segments based on their needs, identifiying and optimizing the experience in real-time.
No photo available

Cons

  • Cost and Licensing. Personally, we've never had a problem with this with our clients - we sell the value and our clients understand the value of using Freedom over other CMS options. We also will only work in Freedom - so our clients don't have an option. However, there is a monthly cost to license the CMS - which also includes the hosting. Yes, there are free options for CMS's out there - however even with those you have to find hosting. Accrisoft has different tiers of server sizes and monthly costs accordingly depending on you or your clients needs.
  • Minimal Themes. Accrisoft only has a small amount of themes available to deploy with your site. They probably have around 10-15, pretty modern and responsive themes that you can use to start a new Freedom installation with, however, if you typically deploy and install themes for your clientele - instead of custom sites, Freedom may not be for you. As you know some other CMS's can have hundreds or thousands of themes. With that said, they allow their solution providers to create themes and use site backups to transfer exact copies of existing sites to another Freedom server. So if you create your own starting templates you can always deploy and start with something - not completely from scratch. I personally don't think this is a problem at all, but am mentioning it for others to know about.
No photo available
  • A/B Testing - the user experience for setting up a new test is a little clunky and doesn't make experience creation very intuitive.
No photo available

Likelihood to Renew

Freedom CMS1.0
Based on 1 answer
We switched to WordPress; it was out of my control.
Mark A. Buckawicki profile photo
Sitecore9.0
Based on 9 answers
They are making huge investments in R&D and every version of the product greatly improves our ability to do digital marketing across channels.
Chris Spears, CMTO profile photo

Usability

No score
No answers yet
No answers on this topic
Sitecore7.3
Based on 4 answers
Mostly, it's great for developers and content editors, but due to the flexibility of the system it can also be complicated at times.
No photo available

Support

Freedom CMS8.2
Based on 1 answer
This rating is based on personal experience only. I believe majority of people would say their support is top notch & 10/10. The only reason I am personally am giving it lower is because I consider my self a much more advanced user of Freedom than their typical Solution Provider developers. Because I am advanced, I troubleshoot my own issues pretty in-depth before I even contact Accrisoft support. Therefore sometimes I feel it takes longer to get the researched & specific answer I need vs. a simple support question would.
No photo available
Sitecore9.1
Based on 2 answers
We have never had an issue go unresolved. They handle issues quickly and efficiently.
Chris Spears, CMTO profile photo

Online Training

No score
No answers yet
No answers on this topic
Sitecore10.0
Based on 1 answer
Sitecore captures and remembers every single interaction your customers and prospects have in any part of the system, allowing you to build comprehensive, ever-learning profiles of each individual. From email marketing, to social media, to online shopping, Sitecore remembers where each interaction left off so you can automatically continue the conversation. Sitecore helps you manage your content for each and every experience your customers enjoy. Customize what content you want and the system will take care of how it's displayed.
No photo available

Implementation

No score
No answers yet
No answers on this topic
Sitecore9.1
Based on 2 answers
Make sure you work with a partner that can help you take advantage of the entire platform. Specifically we see a lot of customers not taking advantage of Sitecore DMS and thus missing a huge opportunity. Sitecore is a platform that is meant to be constantly optimized and improved upon.
Chris Spears, CMTO profile photo

Alternatives Considered

Compared to every similar products/CMSs I have used, nothing competes with Freedom CMS. It's far more intuitive, far easier to use as a developer (and as the client), easier to customize and better to maintain and assist our clients. Hands down the best CMS solution I've found for me, my work and our clients.The only 2 in this list I might recommend over Freedom would only be circumstantial: if you are an medium to large e-commerce business (or your client is). ShopSite & Shopify (or Magento, etc) would probably be a better option. Freedom does have some e-commerce included, but I would recommend Freedom for small e-commerce businesses, or businesses where e-commerce is not their main focus, but they'd like to include some on the site.
No photo available
Sitefinity is improving but at the time of decision making it had nothing that could compare with the A/B testing and personalisation features that Sitecore offers. This was a key differentiator and ultimately ensured Sitecore was purchased. WordPress isn't really comparable and isn't within our technology stack, which is mostly Microsoft.
No photo available

Return on Investment

  • Better Customer Service. Everything in Freedom is standardized & easy for our clients to use. It's also easy for our support team to handle any support tickets because there's not a thousand different plugins for one thing, e.g. 1000 different form plugins, there is just ONE forms module that is identical to all of our clients.
  • Increased Employee Efficiency. All of our development team is unified within Accrisoft Freedom. Any one of us can jump into another's project at any time and know how it's built and how to update or edit anything. Even with custom modules that one developer might not have known another created. Freedom is very intuitive and for example, to continue with custom modules point, all custom modules are built using the same process, so it's easy for developers to edit and know exactly how it's working in minutes - even if they haven't seen it before.
  • High Client Retention Rate. We have only lost a handful of clients throughout the many years we've been using Freedom CMS with our clients. And the majority of those that we did lose, were for reasons not related to the website - or beyond their control - e.g. a parent company insisting to use the parent company's CMS solution, even though our direct clients/contacts wanted to stay with us and told us later that they wished they could go back to Freedom because of how much easier and better it was.
No photo available
  • Since moving the site to Sitecore we have had an increase in conversion - that's the ultimate goal of all these things. It's likely to be partly tied in to the re-design that happened at the same time, but the way in which you can personalise and change things really helps give the best customer journey.
  • The negative impact we've seen is mainly due to expectations around how easily things can be shared between separate instances of Sitecore - if you haven't built stuff sharable it won't be sharable, but the business have been sold Sitecore (partly) on the basis that things would be easily sharable.
  • My developers don't all like working in Sitecore - it takes time to learn, takes a long time to build and run as well as requiring a few processes around it, like Unicorn Sync, etc. One of my devs has actually asked to not work on it again! So, a potential recruitment issue.
No photo available

Pricing Details

Freedom CMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Sitecore

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details