Accruent Maintenance Connection vs. CloudApper Facilities

Everyone has assets, everyone has people, and everyone has to do some work on those assets with those people. Maintenance Connection strives to provide an efficient solution to help get the work done while making it simple to record that you did. Aggregate that data and make decisions for the future based on real information.

Incentivized

Being a facilities management app, it is best utilized in a facility that needs to maintain a lot of assets. This can be regular offices, factories and warehouses. Field-based teams will not benefit from this app, nor will remote employees. Overall, the app is quite good at doing what it says, and providing notifications.

• Customer Service is Outstanding.
• Changes are made by MC through the entire network that makes suggestions.
• The software is simple to use so even the most seasoned mechanic can navigate it.

Incentivized

• Overall experience of using this software is highly satisfactory
• Helpful in tracking and viewing the location on assets
• Easy work order management
• The report module is very powerful; you can generate very insightful reports with it

• No improvements at this time.

Incentivized

• UI
• UX
• Tutorials

If I find a product with better support and some additional operational asset functions I would be willing to make a move.

Incentivized

Its very user friendly and works well in a manufacturing setting.

Incentivized

They are timely, responsive, and resolve issues within a day. I only give them one less point because in their recent acquisition by Accruent they lost the MC Support portal they used to have, and in its place they are using Accruents version. Which is well, just not as good.

Incentivized

If you do not have a scheduler for the PM and work order program hire one first. They can help with the migration and know how everything works in your facility.

Incentivized

It much more user-friendly and does not have a lot of wasted information that you would never use. I did a lot of research on other CMMS programs and questioned other users and was allowed to use the test module for 3 months. That pretty much sealed the deal for everyone except for those afraid of change. Eventually, they all fall in line and accept the new CMMS system.

Incentivized

They are almost similar, but the ability to customize the app in CloudApper is something really useful. You can customize the app to meet your individual business needs and the price is also very affordable. Imagine having access to all the apps you need for $10 a month.

• Our parts cost overall has had a great positive impact on our ROI. We are able to track parts in a more efficient manner that helps us to optimize inventory and reduce stock outs, in addition to helping us identify items that have no turn over.
• Equipment downtime with regards to Corrective vs Preventive type work orders has made a big impact to our ROI. With the use of the Preventive Maintenance Module in Maintenance Connection, we have made a good shift towards more planned machine maintenance and less corrective type failures.

Incentivized

• ROI increase
• Asset management transparency
• Audits