What users are saying about
Top Rated
392 Ratings
5 Ratings
Top Rated
392 Ratings
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Score 9.1 out of 100
5 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Accruent EMS Software

[Accruent] EMS has proven to be a very useful tool for us when scheduling and managing our private events. Once users are trained on how to utilize the tool, rarely do they require follow up training. Personally we love the automation of emailing reports to our users and management. We also find the web based schedule very helpful to staff when they are doing setups.
Anonymous | TrustRadius Reviewer

Scala

If you are in the data science world, Scala is the best language to work with Spark, the defacto data science data store. I think that is really the main likely reason I would ever recommend Scala. Another reason is if you already have a team of programmers familiar with functional programming, e.g. they all have years of Haskell experience. In that case, I definitely think Scala is a superior and faster-growing language than Haskell and that picking up Scala after Haskell should be quick.
Anonymous | TrustRadius Reviewer

Pros

Accruent EMS Software

  • It's user friendly. By doing a little self-exploration one can find out the many features that EMS offers.
  • It is simple to add or remove conference rooms and provide details of the conference rooms.
  • I appreciate that there are different ways of reserving conference rooms. This allows each user to feel comfortable in their use of EMS by finding what works best for them.
Betsy Wilhelm | TrustRadius Reviewer

Scala

  • Organizing different playlists.
  • Coordinating content schedule and running time.
Anonymous | TrustRadius Reviewer

Cons

Accruent EMS Software

  • There's no 'remote function' of the software. It's client server based. Some additional Server hardware is required to gain remote access.
  • On the backend, SQL is required and takes some technical knowledge to configure and maintain.
  • The reporting tool is lacking and can only provide limited or generic information. The tools needs to be able to provide customization when making a report.
Anonymous | TrustRadius Reviewer

Scala

  • The built-in compiler, scalac, is sssssssssslllllooooowwwwww. I mean like, if you thought the Java compiler was slow, try Scala! The default compiler on my 12k line codebase takes 4 minutes to compile from scratch on my i7 quad-core machine. This can be mitigated through the paid solution of Hydra which compiles your code in parallel. Unfortunately, it's quite expensive and your legal department or finance department may not approve of it. But if they do, for me, it reduced my compile time down to 80 seconds, much more manageable.
  • Scala is not going anywhere and support for it is slowly dying. This is the main reason I would not choose Scala for my next company or project. Important Scala libraries such as secure social (which is used for OAuth, a major requirement of every web app) are hardly maintained. Another library that suffers from lack of updates is Slick, the database mapper. There aren't enough engineers working on it to even provide support for the new features that came out in Postgres 9.0 (e.g. JSONb). There is simply not enough of a community to drive Scala forward and keep 3rd party libraries up to date as Java world does it.
  • As a corollary of a stagnant community, hiring Scala developers is hard as well. Of the 30 backend engineers we've hired, only 3 came in already knowing Scala. And as I will mention below, this is a BIG problem because learning Scala is really tough.
  • The learning curve for Scala is very, very steep. Anecdotally, I came into my current company with strong Java experience. Java is the closest language to Scala but it took me 6 months before I stopped needing to pair program on easy tickets. It doesn't help that Scala has some weird syntax like Map[A, +B] and that it forces you to do functional programming.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Accruent EMS Software

Accruent EMS Software 8.6
Based on 31 answers
Accruent EMS has always been a one-stop-shop for our organization when it comes to scheduling conference rooms, offices, apartments, services, etc. It has a wide array of reporting, and what isn't set up as a standard report, can usually be created as a query to report on the information you are looking for. Accruent EMS has pushed out new releases with updates to bugs and other add-ins and stays current and up-to-date with market trends.
Anonymous | TrustRadius Reviewer

Scala

No score
No answers yet
No answers on this topic

Usability

Accruent EMS Software

Accruent EMS Software 8.3
Based on 16 answers
Most new users would greatly benefit from (or possibly require) at least some training on how to use EMS, but the training doesn't need to be extensive for the users to get comfortable with it. Most functions are easy and straightforward, so users tend to not have many issues with it.
Brian Pollitt | TrustRadius Reviewer

Scala

No score
No answers yet
No answers on this topic

Reliability and Availability

Accruent EMS Software

Accruent EMS Software 4.0
Based on 4 answers
Currently I can only access EMS from my work computer, from in my office, on campus. While I'm sure this isn't an Accruent issue, and mostly our IT issue, Accruent hasn't exactly stepped up and tried to help when these issues have been addressed.
Peggy Riann Aud | TrustRadius Reviewer

Scala

No score
No answers yet
No answers on this topic

Performance

Accruent EMS Software

Accruent EMS Software 8.3
Based on 6 answers
The only other software we use in conjunction with EMS is Epaper Signs by Visix. Once we worked out the initial bugs, the integration has been seamless. It does not slow down our software or cause any errors. Our signs are updated every 15 minutes with any problems.
Trish Lofton | TrustRadius Reviewer

Scala

No score
No answers yet
No answers on this topic

Support Rating

Accruent EMS Software

Accruent EMS Software 7.7
Based on 30 answers
Since the merger, our team has found that there are a select few of the tech team that can actually support our questions. More often than not, we have already tried the suggestions that they give us and they are either unable to answer our questions and submit them as update suggestions or they have to be sent to supervisor for an answer. Once or twice in the last year we have received bad advice that resulted in system issues.Prior to last year, the customer support system was at the top of the list of tech support departments that I have ever had to deal with, especially during our upgrade to 4.0.
Dana Mims | TrustRadius Reviewer

Scala

Scala 7.9
Based on 3 answers
The customer service team is very responsive and usually returns calls or emails within a couple of hours of placing a request or inquiry. Just about every rep I've spoken to has been very thorough and helpful, walking me through each problem and explaining the solutions in a way that's easy to understand.
Anonymous | TrustRadius Reviewer

In-Person Training

Accruent EMS Software

Accruent EMS Software 6.5
Based on 2 answers
we had brought out several consultants over the course of the past couple years and they have been fantastic from Brandy Cahill to Matt Luther
Bartholomew Kallgren | TrustRadius Reviewer

Scala

No score
No answers yet
No answers on this topic

Online Training

Accruent EMS Software

Accruent EMS Software 5.2
Based on 2 answers
nothing is as good as someone in person walking you through it but it was a helpful resource when needing to find out how to do something
Bartholomew Kallgren | TrustRadius Reviewer

Scala

No score
No answers yet
No answers on this topic

Implementation Rating

Accruent EMS Software

Accruent EMS Software 7.8
Based on 40 answers
I think one of the biggest things is to step back and see how you want your organization to function and use the product prior to quickly diving in and configuring. I think some (based on some EMS Live conference sessions I attended) built their systems on how they used their old systems or old processes, but thinking about how you want your organization to function moving forward will help you configure it the best way and make the necessary changes from the start rather than having to go back and adjust.
Anonymous | TrustRadius Reviewer

Scala

No score
No answers yet
No answers on this topic

Alternatives Considered

Accruent EMS Software

This isn't an area where we found a lot of competitors, but those we did see all seemed oriented toward even larger organizations than ours. Pricing was universally outside of our budget scope, and all focused on features we don't have any use for. We need(ed) a very straightforward room and equipment reservations system. Accruent EMS is the closest we found to fill that need.
Anonymous | TrustRadius Reviewer

Scala

No answers on this topic

Scalability

Accruent EMS Software

Accruent EMS Software 8.0
Based on 163 answers
Accruent EMS can be utilized for more than just conference rooms so you can use it for different department needs, whether it be facilities teams or vehicle rental. It is a system that is easily adjusted to meet departments needs.
Brandon Burritt | TrustRadius Reviewer

Scala

No score
No answers yet
No answers on this topic

Return on Investment

Accruent EMS Software

  • 40% of my day was spent maintaining the old program...that EMS replaced. I spend almost no time maintaining EMS.
  • Multi-day reservations: I've had a tough time getting staff to understand not to create a reservation from 12 am to 12 am...because of the auto-setup/breakdown time the system adds. It confuses the system once that auto time is added and a multi-day reservation starts at 11:30 pm the day before and ends at 12:30 am the day after.
  • Multi-day: A user can't say it begins on Aug 1 and ends on Aug 5...through the web version. They create it for one day and then use 'recurrence', which took our staff some time to figure out. It then allows you to open and edit each day individually though.
Kathleen Young | TrustRadius Reviewer

Scala

  • Negative: slow engineer onboarding. As I mentioned before, it took me 6 months to get up-to-speed on Scala and didn't need to bother more senior Scala engineers anymore for help with every ticket. That's hundreds of hours I wasted of myself and other engineer's time.
  • Positive: thread safety, no concurrency bug. The ROI on this one is really hard to calculate, but I do believe Scala has saved me hundreds of hours over the past few years by allowing me to never have to worry about deadlocks or race conditions. Scala is simply so safe we've never had race conditions within the JVM before.
  • Negative: third-party libraries aren't maintained so we have to fork and update them ourselves. As I mentioned before, we use Securesocial but it stopped receiving updates and there is simply no alternative to it. So, we forked it and put an engineer on it for a month to get it back up-to-date. What a waste of his time!
Anonymous | TrustRadius Reviewer

Pricing Details

Accruent EMS Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Scala

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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