What users are saying about
400 Ratings
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Score 8.8 out of 100
7 Ratings
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Score 9.4 out of 100

Attribute Ratings

  • Accruent EMS Software is rated higher in 1 area: Likelihood to Recommend
  • WorkInSync is rated higher in 1 area: Usability

Likelihood to Recommend

9.2

Accruent EMS Software

92%
175 Ratings
9.0

WorkInSync

90%
4 Ratings

Likelihood to Renew

8.9

Accruent EMS Software

89%
31 Ratings

WorkInSync

N/A
0 Ratings

Usability

8.9

Accruent EMS Software

89%
16 Ratings
9.1

WorkInSync

91%
1 Rating

Availability

9.1

Accruent EMS Software

91%
5 Ratings

WorkInSync

N/A
0 Ratings

Performance

3.7

Accruent EMS Software

37%
7 Ratings

WorkInSync

N/A
0 Ratings

Support Rating

6.1

Accruent EMS Software

61%
31 Ratings

WorkInSync

N/A
0 Ratings

In-Person Training

6.5

Accruent EMS Software

65%
2 Ratings

WorkInSync

N/A
0 Ratings

Online Training

7.3

Accruent EMS Software

73%
3 Ratings

WorkInSync

N/A
0 Ratings

Implementation Rating

7.8

Accruent EMS Software

78%
40 Ratings

WorkInSync

N/A
0 Ratings

Configurability

8.0

Accruent EMS Software

80%
167 Ratings

WorkInSync

N/A
0 Ratings

Ease of integration

1.0

Accruent EMS Software

10%
3 Ratings

WorkInSync

N/A
0 Ratings

Product Scalability

8.0

Accruent EMS Software

80%
161 Ratings

WorkInSync

N/A
0 Ratings

Vendor post-sale

5.4

Accruent EMS Software

54%
2 Ratings

WorkInSync

N/A
0 Ratings

Vendor pre-sale

6.1

Accruent EMS Software

61%
2 Ratings

WorkInSync

N/A
0 Ratings

Likelihood to Recommend

Accruent

Accruent EMS is well-suited when it comes to room utilization and transparency but with regards to onboarding other departments such as A/V and Catering, it becomes a challenge because there are other software that meets the needs of these departments that EMS does not have. The use of multiple systems for other departments is a nuisance especially with inventory mangement.
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MoveInSync Technology Solutions Pvt Ltd

I really love their contactless office entry/exit management system, including the AI-enabled mask detector. Seat booking, meeting room booking, and sharing my work preference (whether I am working from office or home) with my team every day has been amazing so far. The app also has integration facilities, when I book a seat or when I prefer working from home or office, it automatically gets reflected on my work calendars
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Pros

Accruent

  • It's user friendly. By doing a little self-exploration one can find out the many features that EMS offers.
  • It is simple to add or remove conference rooms and provide details of the conference rooms.
  • I appreciate that there are different ways of reserving conference rooms. This allows each user to feel comfortable in their use of EMS by finding what works best for them.
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MoveInSync Technology Solutions Pvt Ltd

  • Seat booking
  • Contactless access management
  • Meeting room booking system
  • Sharing my work preferences with my team--whether working from home or office
  • Sanitization tracker
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Cons

Accruent

  • There's no 'remote function' of the software. It's client server based. Some additional Server hardware is required to gain remote access.
  • On the backend, SQL is required and takes some technical knowledge to configure and maintain.
  • The reporting tool is lacking and can only provide limited or generic information. The tools needs to be able to provide customization when making a report.
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MoveInSync Technology Solutions Pvt Ltd

  • They already have Parking Management, Cafeteria Management etc, they can add reserving office stationery, some solution for managing employee personal parcel delivery service in office etc.
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Pricing Details

Accruent EMS Software

Starting Price

Editions & Modules

Accruent EMS Software editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required

    Additional Details

    WorkInSync

    Starting Price

    $0

    Editions & Modules

    WorkInSync editions and modules pricing
    EditionModules
    Professional41
    Enterprise62
    Standard2.53
    Basic04

    Footnotes

    1. per user per month billed annually plus taxes
    2. per user per month billed annually plus taxes
    3. per user per month billed annually plus taxes
    4. Free for organisations with less than 50 Employees*

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    One time set up costs are included in the price. Users refers to employees of the organisations who will access/ use the product. Professional version is ideal for Small and Medium Size Businesses. Enterprise is ideal for Large Enterprises. Check out our pricing page : https://www.workinsync.io/pricing/ Get in touch with us for a Free Demo : https://www.workinsync.io/contact-us/

    Likelihood to Renew

    Accruent

    Accruent EMS has always been a one-stop-shop for our organization when it comes to scheduling conference rooms, offices, apartments, services, etc. It has a wide array of reporting, and what isn't set up as a standard report, can usually be created as a query to report on the information you are looking for. Accruent EMS has pushed out new releases with updates to bugs and other add-ins and stays current and up-to-date with market trends.
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    MoveInSync Technology Solutions Pvt Ltd

    No answers on this topic

    Usability

    Accruent

    Most new users would greatly benefit from (or possibly require) at least some training on how to use EMS, but the training doesn't need to be extensive for the users to get comfortable with it. Most functions are easy and straightforward, so users tend to not have many issues with it.
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    MoveInSync Technology Solutions Pvt Ltd

    Its super user-friendly and easy to use.
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    Reliability and Availability

    Accruent

    Currently I can only access EMS from my work computer, from in my office, on campus. While I'm sure this isn't an Accruent issue, and mostly our IT issue, Accruent hasn't exactly stepped up and tried to help when these issues have been addressed.
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    MoveInSync Technology Solutions Pvt Ltd

    No answers on this topic

    Performance

    Accruent

    The only other software we use in conjunction with EMS is Epaper Signs by Visix. Once we worked out the initial bugs, the integration has been seamless. It does not slow down our software or cause any errors. Our signs are updated every 15 minutes with any problems.
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    MoveInSync Technology Solutions Pvt Ltd

    No answers on this topic

    Support Rating

    Accruent

    Since the merger, our team has found that there are a select few of the tech team that can actually support our questions. More often than not, we have already tried the suggestions that they give us and they are either unable to answer our questions and submit them as update suggestions or they have to be sent to supervisor for an answer. Once or twice in the last year we have received bad advice that resulted in system issues. Prior to last year, the customer support system was at the top of the list of tech support departments that I have ever had to deal with, especially during our upgrade to 4.0.
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    MoveInSync Technology Solutions Pvt Ltd

    No answers on this topic

    In-Person Training

    Accruent

    we had brought out several consultants over the course of the past couple years and they have been fantastic from Brandy Cahill to Matt Luther
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    MoveInSync Technology Solutions Pvt Ltd

    No answers on this topic

    Online Training

    Accruent

    It was great but could have been a little better. I feel like there are different ways to use some of the software and some of that was not explained. I think at the time the training was great but now that we are more experienced with the product I can see we missed training based on what part of EMS the instructor thought we were going to use.
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    MoveInSync Technology Solutions Pvt Ltd

    No answers on this topic

    Implementation Rating

    Accruent

    I think one of the biggest things is to step back and see how you want your organization to function and use the product prior to quickly diving in and configuring. I think some (based on some EMS Live conference sessions I attended) built their systems on how they used their old systems or old processes, but thinking about how you want your organization to function moving forward will help you configure it the best way and make the necessary changes from the start rather than having to go back and adjust.
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    MoveInSync Technology Solutions Pvt Ltd

    No answers on this topic

    Alternatives Considered

    Accruent

    [Accruent] EMS is very robust, and a great all in one solution for hospitality and Event management needs. I have dealt with a few other software solutions in the past that try to handle event planning and management, but have run into the need to have multiple solutions to handle all those needs.
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    MoveInSync Technology Solutions Pvt Ltd

    We haven't used any other apps over this.
    Read full review

    Scalability

    Accruent

    Accruent EMS can be utilized for more than just conference rooms so you can use it for different department needs, whether it be facilities teams or vehicle rental. It is a system that is easily adjusted to meet departments needs.
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    MoveInSync Technology Solutions Pvt Ltd

    No answers on this topic

    Return on Investment

    Accruent

    • 40% of my day was spent maintaining the old program...that EMS replaced. I spend almost no time maintaining EMS.
    • Multi-day reservations: I've had a tough time getting staff to understand not to create a reservation from 12 am to 12 am...because of the auto-setup/breakdown time the system adds. It confuses the system once that auto time is added and a multi-day reservation starts at 11:30 pm the day before and ends at 12:30 am the day after.
    • Multi-day: A user can't say it begins on Aug 1 and ends on Aug 5...through the web version. They create it for one day and then use 'recurrence', which took our staff some time to figure out. It then allows you to open and edit each day individually though.
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    MoveInSync Technology Solutions Pvt Ltd

    • seat allocation
    • meeting room booking feature
    • space allocation
    Read full review

    Screenshots

    Add comparison