Accruent Vx Suite vs. e-automate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Accruent Vx Suite
Score 7.3 out of 10
N/A
Integrated facility management solutions to support facility, asset, field service, energy and refrigerant management. And vx Observe IoT remote monitoring helps to maximize energy efficiencies over time.N/A
e-automate
Score 9.8 out of 10
N/A
ECI Software Solutions offers e-automate, an ERP for field services companies supporting workforce management and accounting needs.N/A
Pricing
Accruent Vx Suitee-automate
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Accruent Vx Suitee-automate
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Accruent Vx Suitee-automate
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Accruent Vx Suitee-automate
Small Businesses
Kickserv
Kickserv
Score 9.3 out of 10
Kickserv
Kickserv
Score 9.3 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.7 out of 10
Jotform
Jotform
Score 8.7 out of 10
Enterprises
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Accruent Vx Suitee-automate
Likelihood to Recommend
-
(0 ratings)
9.1
(2 ratings)
Support Rating
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Accruent Vx Suitee-automate
Likelihood to Recommend
Accruent
No answers on this topic
ECi Software Solutions
ECI e-automate is a very stable on-prem application. The cloud version has yet to be tested and determined, but I have heard ok reviews. It is scalable for any size business to get started and then to add features; it functions as it should and is a robust tool with several features that can easily allow any entity to run their business.
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Pros
Accruent
No answers on this topic
ECi Software Solutions
  • Inventory control.
  • Technician tracking.
  • Quoting.
  • Integration with 3rd party software.
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Cons
Accruent
No answers on this topic
ECi Software Solutions
  • Allowing multiple, movable windows within the program so you can bounce between screens.
  • More friendly integration with third party apps.
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Support Rating
Accruent
No answers on this topic
ECi Software Solutions
Sometimes when you need answers quickly, a voice on the phone is far better than having to wait for email support or a callback. I have found this to have delays and feel ECI e-automate should invest more in its support infrastructure.
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Alternatives Considered
Accruent
No answers on this topic
ECi Software Solutions
Unfortunately, in the copy/print side of things, e-automate is the software to use, so our options were very limited when shopping around. When we decided to implement the IT side of the company, we didn't want to track the revenue, etc from the IT in a different application like Quickbooks, etc. so we had to make e-automate fit our needs.
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Return on Investment
Accruent
No answers on this topic
ECi Software Solutions
  • It has given us better insights into how our IT side is growing.
  • It took a lot of man-hours on our side to make it work for the IT side.
  • Inventory is still a very manual process.
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ScreenShots