What users are saying about
5 Ratings
5 Ratings
5 Ratings
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Score 1.9 out of 100
5 Ratings
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Score 9 out of 100

Attribute Ratings

  • Cin7 is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

1.9

Acctivate

19%
2 Ratings
7.8

Cin7

78%
2 Ratings

Support Rating

Acctivate

N/A
0 Ratings
8.9

Cin7

89%
4 Ratings

Likelihood to Recommend

Alterity, Inc.

Acctivate is best suited for very basic inventory needs. It syncs up well with Standalone Quickbooks and tracks physical inventory really well. I wouldn't recommend it if you need a complex suite for a larger business. Needs a lot of improvement. If you need a vendor, purchasing, PO system - I would suggest looking elsewhere.
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Cin7

Cin7 is great because a business can set up quickly without having to invest in hardware/servers, and the business does not need to be concerned about backing up data. Cin7 software is easy and intuitive to use. The pricing was competitive for cloud-based software that can be customized to each business. The software is constantly updated so a business does not have to worry about paying for updates or paying a large lump sum to purchase new updated software. However, Cin7 is able to increase its fees at any time. We experienced a significant price increase after 1 year. With purchased software, a business would not have to worry about unexpected pricing changes. Cin7 offers a useful integration with BigCommerce. Unfortunately, their own B2B website is lacking in features and ultimately not useful to our company. Cin7 does not provide the most useful customer service, as they only offer paid access to phone support. Most of our issue with the software were caused by updates in the software that were not announced, and they could only be fixed via email or tickets the next day.
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Pros

Alterity, Inc.

  • User availability
  • search functions
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Cin7

  • Powerful reporting that can be customized to fit your needs.
  • Tons of integrations that help you get up and running quickly.
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Cons

Alterity, Inc.

  • Sales rep honesty
  • Sell products that actually work
  • Needs better support
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Cin7

  • Onboarding could be improved. We worked with a programmer who was not as familiar with our business needs. Additionally, the person in charge of our onboarding was initially difficult to schedule time with until we reached out to a manager.
  • Cin7 occasionally makes updates to the software that causes the software to not work properly. For example, we would experience new errors on a CVS file import for products that had worked previously to the update. Additionally, our custom field implementations would be reverted to original and require set up again.
  • We experienced semi-frequent outages of the software. The software would not be accessible for up to 1 hour at a time. I believe they took steps to address this and reduce down time.
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Pricing Details

Acctivate

Starting Price

Editions & Modules

Acctivate editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Cin7

    Starting Price

    $295 per month

    Editions & Modules

    Cin7 editions and modules pricing
    EditionModules
    Ecommerce2951
    Wholesale2952
    Multichannel4503
    Ecommerce Plus4954
    Wholesale Plus4955
    Multichannel Plus6506

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Support Rating

    Alterity, Inc.

    No answers on this topic

    Cin7

    The Cin7 support team has never let us down, even if they weren't able to completely solve our problem. They are willing to have conference calls, video chats, whatever works to help fix your issue.
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    Alternatives Considered

    Alterity, Inc.

    Acctivate is at the bottom of the list. It is old and outdated.
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    Cin7

    As a wholesale focused business, we found Vend to be tailored to retail businesses. TradeGecko was well suited for our wholesale business, however, lacked the full range of capabilities that Cin7 offered (B2B website, POS). Fishbowl had many features that we would not need. OMS Office Master System offered the wholesale capabilities we needed, however, the software could use an update. Cin7 was a perfect balance in terms of features and pricing for our company.
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    Return on Investment

    Alterity, Inc.

    • More Accountability
    • Inventory Accuracy
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    Cin7

    • Improved inventory accuracy across all channels.
    • Sales gains from always showing products as in stock.
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