Accurate Background vs. Avionté Software

Very well suited for our company because of their pricing, reliability, speed, detail, and user experience. I don't think there are any scenarios where Accurate wouldn't work for a business

Incentivized

Avionté is a wonderful tool for recruiting agencies. It's highly customizable and does everything I need it to do as a full-cycle recruiter. It has a massive database capacity--we transferred 20 years' worth of data into Avionte--and appears to do well by our sales/account management team as well.

Incentivized

• Customer service
• Accuracy

Incentivized

• Work orders based on worksite
• Placing candidates
• Invoicing
• Payroll flexibility

Incentivized

• The screening process on the US side took 4+ months to be implemented even though there was no specific request or difficulty on our side: we have a very basic need that Accurate Background is supposed to be implementing easily.
• Twice in the past Accurate Background's reports have shown blank records ... for people with a criminal history.
• I receive on a regular basis from Accurate services emails asking for more information. But sometimes this email is not for me but for the candidate. And you never know what complementary information is required. You just receive an email stating "we need more information". You have to chase them to know what they need.
• I have recently received a message stating that a search is complete. When you open the record, you realize the search has been abandoned. There is a sentence at the end of it stating that you have received an email from their services.... when you have received nothing.
• All the above shows that there is minimum interaction with real people from their services, that their automatic messages are not complete nor accurate, and that their search results just cannot be trusted.

• It doesn't allow for much control on changes that are done. All employees have access to modify other employees information, it has an audit trail and would show who made the changes and what the previous information was even if these are easily fixed situations. It has led to confusion with the misuse of some of the employees in our company.
• It should have better integration with more payroll systems. They are currently offering some integration but it is not possible to fully integrate unless the payroll system is part of the compatible ones.
• When a candidate applies from Indeed or any other job search engine, their resume tend to be modified and some dates get into the wrong places, so their parsing system should get some improvement, or at least allow to update the file that has been uploaded.

Incentivized

Accurate is much better. The most thorough background check company I have ever used.

Incentivized

Compas has a cleaner interface than the other ATSs . It doesn't look clunky. That being said system is that not intuitive. But once you learn it, it works pretty well. We picked Compas because of the Gmail integration. Gmail/Google is a big part of the system we run on and having Compass feed into that [is as well].

Incentivized

• Our turn around time has decreased by half as far as complete background checks are concerned. This allows us to keep our candidates and improve their experience.
• We averaged a savings of over $2,000/year thanks to Accurate's ability to create customized packages.

Incentivized

• Avionté makes it easier for us to track things going on in our business.
• Avionté makes it easier for account management and recruiting teams to collaborate.

Incentivized