What users are saying about

Accurate Background

2 Ratings
Score 9.8 out of 101

Cyber Recruiter

5 Ratings
Score 8 out of 101

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Likelihood to Recommend

Accurate Background

The experience has been great! I was so happy to hear that my current company is also using Accurate. I know the information will come quickly and will meet the high expectations we set.
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Cyber Recruiter

Even though there are some times where it gets really slow, or it doesn't accept certain formats of resumes, it has been working to get things done the whole entire time. It has helped us get each candidate from the pre-screening process all the way through the on-boarding/hiring process - and even to the day of orientation/first day on the job. Cyber Recruiter works well for the hiring process and all four of our sectors use it.
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Feature Rating Comparison

Recruiting / ATS

Accurate Background
6.2
Cyber Recruiter
8.7
Job Requisition Management
Accurate Background
6.0
Cyber Recruiter
8.5
Company Website Posting
Accurate Background
5.0
Cyber Recruiter
7.5
Publish to Social Media
Accurate Background
7.0
Cyber Recruiter
Customized Application Form
Accurate Background
7.0
Cyber Recruiter
7.5
Candidate Search
Accurate Background
5.0
Cyber Recruiter
8.5
Email Templates
Accurate Background
3.0
Cyber Recruiter
9.0
User Permissions
Accurate Background
8.0
Cyber Recruiter
9.0
Notifications and Alerts
Accurate Background
9.0
Cyber Recruiter
10.0
Reporting
Accurate Background
6.0
Cyber Recruiter
7.5
Job Search Site Posting
Accurate Background
Cyber Recruiter
10.0
Resume Management
Accurate Background
Cyber Recruiter
8.0
Duplicate Candidate Prevention
Accurate Background
Cyber Recruiter
9.0
Applicant Tracking
Accurate Background
Cyber Recruiter
8.5
Collaboration
Accurate Background
Cyber Recruiter
8.0
Task Creation and Delegation
Accurate Background
Cyber Recruiter
10.0

Pros

  • AMAZING CUSTOMER SERVICE OPTIONS! You can call, email, and/or chat.
  • The dashboard is very straightforward and allows for easy organization.
  • The report is super easy to read but even if you are unfamiliar there's a tour button that walks you through each section of the report to help you understand the layout.
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  • It is real easy to add candidates to the system and it is really easy to find candidates who are already in the system. Everyday I have to look up a candidate to send them an email confirming their interview is happening, or update their status to show they are moving forward or not moving forward.
  • It is also very easy to route resumes to either the recruiters or the hiring managers. All the hiring managers have to do once they get the email is look at the resume and then choose a status whether or not to bring them in for an interview, with maybe some feedback as to why they chose what they chose. It makes it very simple!
  • I really love the email templates that you can create in Cyber. It makes it much more simple rather than typing the same email that you have to send to candidates all the time. There are many emails that are the same format that I send out everyday, and Cyber really helps me not to make a small mistake by having those templates that you can create.
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Cons

  • There is no direct way to reach the verifications team and having customer service as a middleman sometimes adds a delay.
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  • One thing that would be really helpful is for Cyber to accept .pdf formats of resumes. Many candidates now have their resume as a pdf, not word, and it is a shame that I have to copy and paste their resume into their system, which ruins the candidates' formatted resume. If anything that is the big thing that could use a change: Cyber should accept both word docs and .pdfs
  • Sometimes Cyber gets a bit slow when I try saving a note, or send an email through Cyber. It is not often, and it does eventually go through in the end. I did check to see if it was the internet but everything else was running just fine, so I know it is Cyber when it happens. It gets stressful at times when you have a bunch of things to do in the day through Cyber, and it is acting very slow.
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Usability

No score
No answers yet
No answers on this topic
Cyber Recruiter6.0
Based on 1 answer
I only give it a 6 because there are small things that could use fixing. While it does get what we want done, there are things such as not letting us upload the pdf format... or getting really slow at times when it is trying to save. It's little things like that could be fixed, but overall the experience is pretty positive and it helps us get what we want done and efficiently.
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Alternatives Considered

Accurate actually makes an attempt to get things verified. They do not just call 10x in one day and then close it
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For awhile we were thinking of using iCIMS, but in the end we continued using Cyber Recruiter (we had already been using it for a time). Yet in the end we chose Cyber because of it is very simple and easy to use. While it may not look very pretty or exciting, it gets the job done, makes the hiring process flow easily, and that is what we really care about.
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Return on Investment

  • Our turn around time has decreased by half as far as complete background checks are concerned. This allows us to keep our candidates and improve their experience.
  • We averaged a savings of over $2,000/year thanks to Accurate's ability to create customized packages.
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  • It has helped us have better customer service. We have been able to keep in touch with the candidates a lot easier especially using our email templates (we use that an awful lot). There are no "black holes" so to speak leaving our candidates in the dark wondering what is going on. That doesn't happen, which is great.
  • Everyone (recruiters) is on the same page. Since we can use notes when changing the status of the candidate in the system, everyone can see why that status was changed, or why we are not moving forward with a candidate. The notes are incredibly helpful for that reason.
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Pricing Details

Accurate Background

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Cyber Recruiter

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details