3 Ratings
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Score 8.3 out of 101
6 Ratings
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Score 3.3 out of 101

Likelihood to Recommend

Accurate Background

Accurate is a global organization that has background checks available internationally. The report formatting could be improved. It's messy and difficult to read.
No photo available

HealthcareSource Position Manager

If their HRIS system holds all their data - employees, supervisors, positions then HealthcareSource can really take advantage of that data and save you a lot of time. We looked at a lot of systems and one of our needs was both Applicant Tracking and Performance Management and these systems work very well together. Other systems we looked at didn't have all our most needed features - we needed a vendor that could do both, integrate with our HRIS, report back data in a customizable fashion, and be user friendly. Some systems listed the features but during the demo and product reference calls we found they didn't perform as advertised. Some had reporting but the reporting was missing key data or didn't export in a data friendly manner. We have found HealthcareSource to be not only "pretty" - aka user friendly/non-cluttered but also had the engine under the hood as well that met our data analyst needs.
Melissa Odom profile photo

Feature Rating Comparison

Recruiting / ATS

Accurate Background
7.0
HealthcareSource Position Manager
5.1
Job Requisition Management
Accurate Background
6.0
HealthcareSource Position Manager
9.0
Company Website Posting
Accurate Background
5.0
HealthcareSource Position Manager
7.0
Publish to Social Media
Accurate Background
7.0
HealthcareSource Position Manager
4.0
Customized Application Form
Accurate Background
7.0
HealthcareSource Position Manager
1.0
Candidate Search
Accurate Background
5.0
HealthcareSource Position Manager
1.0
Collaboration
Accurate Background
10.0
HealthcareSource Position Manager
9.0
Task Creation and Delegation
Accurate Background
10.0
HealthcareSource Position Manager
1.0
Email Templates
Accurate Background
3.0
HealthcareSource Position Manager
6.0
User Permissions
Accurate Background
8.0
HealthcareSource Position Manager
10.0
Notifications and Alerts
Accurate Background
9.0
HealthcareSource Position Manager
5.0
Reporting
Accurate Background
7.1
HealthcareSource Position Manager
5.0
Job Search Site Posting
Accurate Background
HealthcareSource Position Manager
8.0
Resume Management
Accurate Background
HealthcareSource Position Manager
1.0
Duplicate Candidate Prevention
Accurate Background
HealthcareSource Position Manager
1.0
Applicant Tracking
Accurate Background
HealthcareSource Position Manager
9.0

Pros

Accurate Background

  • Comprehensive background check report
  • Report tailored to your needs
  • Weekly calls with Account Manager or as needed
  • online chat option with customer service
No photo available

HealthcareSource Position Manager

  • I feel they do implementation well.
  • They have great vendors they work with.
  • They are reasonably priced.
No photo available

Cons

Accurate Background

  • Background check report format could be improved by being easier to read. It's a little messy.
No photo available

HealthcareSource Position Manager

  • I really like their support software - you can submit help requests by phone, email or a support portal. If it's an easy fix, the fix and communication is quick but when the support needs to move to an higher tier, communication can be slow and although I have no doubt support is working on it, communication could be better to let us know what is going on.
  • They do seem to be getting better about this, but when a new release is coming out and the changes are minor we often get the release notes 1-2 days before the system is updated. Due to varying work schedules, I would like to see the release notes a few weeks in advance. To their credit, the last release which had a few more major changes like a new navigation bar, they did give us a months notice.
  • I know this may be rare of the SAAS world, but I would really rave about the software if I had full custom reporting capability with full read-only database access so I could combine their data with my HRIS data in one report.
Melissa Odom profile photo

Likelihood to Renew

Accurate Background

No score
No answers yet
No answers on this topic

HealthcareSource Position Manager

HealthcareSource Position Manager 4.6
Based on 2 answers
I have included everything in my review.
Ron Yardeni profile photo

Usability

Accurate Background

No score
No answers yet
No answers on this topic

HealthcareSource Position Manager

HealthcareSource Position Manager 9.0
Based on 1 answer
The product is very intuitive to the end users and our online documentation seems sufficient to train our new employees.
Melissa Odom profile photo

Support

Accurate Background

No score
No answers yet
No answers on this topic

HealthcareSource Position Manager

HealthcareSource Position Manager 7.0
Based on 1 answer
On the previous rating scale, I kept thinking "it depends". If I know it's an easy question or easy fix, the response is super fast. If I know I am asking something complex, custom or I just know it's not going to be able to be answered by 1st tier, it can take some time. I have worked on these issues with them (they are all very nice) I do now have avenues for finding things out from one person. We had one issue where we had a major problem and it required a software patch and their support team worked throughout the weekend to create, QA, and deliver the patch as promised. I was very impressed
Melissa Odom profile photo

Alternatives Considered

Accurate Background

Accurate is much better. The most thorough background check company I have ever used.
No photo available

HealthcareSource Position Manager

See above answer...
Ron Yardeni profile photo

Return on Investment

Accurate Background

  • Our turn around time has decreased by half as far as complete background checks are concerned. This allows us to keep our candidates and improve their experience.
  • We averaged a savings of over $2,000/year thanks to Accurate's ability to create customized packages.
No photo available

HealthcareSource Position Manager

  • It has done its job of a basic applicant tracking system.
No photo available

Pricing Details

Accurate Background

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

HealthcareSource Position Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

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