What users are saying about

SmartRecruiters

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Top Rated
151 Ratings
3 Ratings
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Score 8.4 out of 101

SmartRecruiters

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Top Rated
151 Ratings
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Score 8.2 out of 101

Add comparison

Likelihood to Recommend

Accurate Background

Accurate is a global organization that has background checks available internationally. The report formatting could be improved. It's messy and difficult to read.
No photo available

SmartRecruiters

If you're looking for a solid applicant tracking system, I would go with SmartRecruiters. Overall, SmartRecruiters is very reliable and I've had a great experience with it. It takes some time learning the ins and outs of it, but right now we're maximizing our use of it and we're happy with how it has helped to improve the efficiency of our department. Our number of hires has increased and we're getting new hires in for training a lot faster than before. If you're looking for a great reporting program, I would not go with SmartRecruiters. At the moment, we're manually tracking the data we want to know because SmartRecruiters does not have a strong reporting feature built into their system.
Michelle Sexton profile photo

Feature Rating Comparison

Recruiting / ATS

Accurate Background
7.0
SmartRecruiters
7.9
Job Requisition Management
Accurate Background
6.0
SmartRecruiters
8.6
Company Website Posting
Accurate Background
5.0
SmartRecruiters
8.9
Publish to Social Media
Accurate Background
7.0
SmartRecruiters
8.4
Customized Application Form
Accurate Background
7.0
SmartRecruiters
7.7
Candidate Search
Accurate Background
5.0
SmartRecruiters
8.1
Collaboration
Accurate Background
10.0
SmartRecruiters
7.5
Task Creation and Delegation
Accurate Background
10.0
SmartRecruiters
6.5
Email Templates
Accurate Background
3.0
SmartRecruiters
7.5
User Permissions
Accurate Background
8.0
SmartRecruiters
8.7
Notifications and Alerts
Accurate Background
9.0
SmartRecruiters
7.2
Reporting
Accurate Background
7.0
SmartRecruiters
7.0
Job Search Site Posting
Accurate Background
SmartRecruiters
8.3
Resume Management
Accurate Background
SmartRecruiters
8.1
Duplicate Candidate Prevention
Accurate Background
SmartRecruiters
6.9
Applicant Tracking
Accurate Background
SmartRecruiters
8.6

Pros

  • Comprehensive background check report
  • Report tailored to your needs
  • Weekly calls with Account Manager or as needed
  • online chat option with customer service
No photo available
  • Posting jobs to both free boards and paid job boards.
  • Modern career pages, easy apply with social networks (like LinkedIn) and an interface both on company and applicant side that makes sense for today's technical world (not like other 10+ year old ATS that are part of a suite that look like software from the 90's).
  • Incredible customer service, quick response and a team that cares (never had this level of customer service in any other HR software).
  • Open API - can create any application or integrate with most anything with their ability to have an Open API that other software can post/pull information from (i.e. once we click "hired", it passes it off automatically to background screening and onboarding).
  • Digital offer letters (integrates with DocuSign) so when we say "offer", it automatically generates an offer letter and sends it to the candidate to sign.
  • Office 365 Calendar integration - two way sync
  • LinkedIn Integration - all inmails get synced directly to SmartRecruiters without pushing a button - plus easy instant job postings - and integrates with LinkedIn Referrals
  • Referral portal - easy for employees to send a referral for any job you have posted
Tony Le profile photo

Cons

  • Background check report format could be improved by being easier to read. It's a little messy.
No photo available
  • Internal search function - not the most robust Boolean search ability and often you want to go back to your database to find warm leads for jobs. However - there are many integrated companies that partner with SmartRecruiters that can do it for you, (Entelo, Brilent) so plenty of options!
  • Microsoft Exchange calendar integration is not as good as Office 365. Luckily we migrated and so less problems there but calendar can only get better!
Tony Le profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
SmartRecruiters9.2
Based on 11 answers
Great customer service, great product.
Craig Single profile photo

Usability

No score
No answers yet
No answers on this topic
SmartRecruiters8.2
Based on 4 answers
The product is very easy to use. It's simple and well put together, but flexibility for customizing is lacking.
Joel Zak profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
SmartRecruiters9.0
Based on 1 answer
Rarely is there an issue and if the product is down, it typically is restored quickly.
Joel Zak profile photo

Performance

No score
No answers yet
No answers on this topic
SmartRecruiters10.0
Based on 1 answer
I have no complaints about performance. The system works virtually flawless.
Joel Zak profile photo

Support

No score
No answers yet
No answers on this topic
SmartRecruiters10.0
Based on 2 answers
Usually, responses are answered in a quick fashion. Follow-up from company reps if it is a major issue.
Joel Zak profile photo

Implementation

No score
No answers yet
No answers on this topic
SmartRecruiters10.0
Based on 1 answer
It really was a painless and easy process to switch to SmartRecruiters.
Joel Zak profile photo

Alternatives Considered

Accurate is much better. The most thorough background check company I have ever used.
No photo available
It's the best of the bunch in that SmartRecruiters is modern, feels like a progressive tech company when you apply, thinks about integration and platform (and not just an electronic file cabinet) and there are a ton of bells and whistles yet you don't feel it. Whereas with a legacy ATS (as in older than 5+ years), you log in and it feels like you're managing your stock portfolio or some ancient finance website - too many buttons, small font and 15 steps to do one task. In comparison to new modern ones - other new ATS focus on specific things but ignore the rest (e.g. Gild focuses on social scrapping of the internet to find and update your candidate profile; Greenhouse focuses on a recruiter dashboard; Jobvite keeps updating to stay relevant but each update slows down the system) where SmartRecruiters focuses on the candidate and the hiring managers... the whole point of an ATS (apply, get reviewed, interview and hired) and builds the rest around that
Tony Le profile photo

Scalability

No score
No answers yet
No answers on this topic
SmartRecruiters9.0
Based on 1 answer
No explanation really, just a great product.
Joel Zak profile photo

Return on Investment

  • Our turn around time has decreased by half as far as complete background checks are concerned. This allows us to keep our candidates and improve their experience.
  • We averaged a savings of over $2,000/year thanks to Accurate's ability to create customized packages.
No photo available
  • Hiring Managers are able to measure key metrics, such as advertisingcost spent or job board performance.
  • Recruiter productivity also improves due to the process which is automated.
Jenny lester profile photo

Pricing Details

Accurate Background

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Accurate Background Editions & Modules
Accurate Background
Additional Pricing Details

Accurate Background More Information

SmartRecruiters

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$1,000
SmartRecruiters Editions & Modules
SmartRecruiters
Edition
Corporate
Varies, per FTE1
Global
Varies, per FTE1
SmartStart
Free2
1. Billed annually
2. up to 10 active job postings
Additional Pricing Details
The software subscription is determined by the number of full time employees in your company. A one time cost to set up software, including customizations, integrations, data migration and training.

SmartRecruiters More Information