Accurate Background vs. VidCruiter

Very well suited for our company because of their pricing, reliability, speed, detail, and user experience. I don't think there are any scenarios where Accurate wouldn't work for a business

Incentivized

VidCruiter is best suited for those that want to be paperless and go the digital route. VidCruiter gives the option to record the live interviews so they remain on the platform if we ever need to go back to review. In my opinion there is not a scenario where this is not appropriate, because if you don't see a function of interest, VidCruiter will consider creating it or figure a way to make it happen for you

Incentivized

• Customer service
• Accuracy

Incentivized

• VidCruiter is my first Applicant Tracking System but it was still relatively easy to set up exactly to our needs and there was lots of support over email and the phone / internet meetings during the setup and after. It is easy to use and update too, no coding ability needed.
• The integrated video and live interviews are unique to VidCruiter and why we chose it over competing products. They are easy to setup and use and provide the HR staff with a much more personal feeling for who the applicants are.
• The auto rating of the applicants and their references along with the easy rating of applicant video interviews and any other data entered sorts applicants after what abilities are important to your company and makes it easy to start with the most suited candidates and work your way down.

• The screening process on the US side took 4+ months to be implemented even though there was no specific request or difficulty on our side: we have a very basic need that Accurate Background is supposed to be implementing easily.
• Twice in the past Accurate Background's reports have shown blank records ... for people with a criminal history.
• I receive on a regular basis from Accurate services emails asking for more information. But sometimes this email is not for me but for the candidate. And you never know what complementary information is required. You just receive an email stating "we need more information". You have to chase them to know what they need.
• I have recently received a message stating that a search is complete. When you open the record, you realize the search has been abandoned. There is a sentence at the end of it stating that you have received an email from their services.... when you have received nothing.
• All the above shows that there is minimum interaction with real people from their services, that their automatic messages are not complete nor accurate, and that their search results just cannot be trusted.

• Humanizing the experience for applicants
• Give more information about how the video will be used
• Clarity on deadlines for performance task
• The error message is vague ("Either you have withdrawn from this process or the deadline to complete this process has been reached") which one? You should know!

This is our first season of using VidCruiter or any ATS. We are very happy with the time saved and level of organization and clarity that using VidCruiter has provided. We have a ton of ideas for improvements for the next season, and the flexibility of the system, the easy setup and maintenance and the very responsive support from VidCruiter makes this easy.

The system is easy and has built in explainers

Incentivized

100% on point no matter what you ask

Incentivized

No issues at all with implementation, they have a strong process to follow and support you.

Incentivized

Accurate is much better. The most thorough background check company I have ever used.

Incentivized

We selected VidCruiter over Spark Hire mostly because of the ability to edit rubrics. In a world where equity is at the top, we must be able to rate candidates in a non-biased way and being able to edit the rubrics allows us to do so. We also through customer service was top notch at VidCruiter and decided to keep using it (we considered switching to Spark Hire at one point)

Incentivized

• Our turn around time has decreased by half as far as complete background checks are concerned. This allows us to keep our candidates and improve their experience.
• We averaged a savings of over $2,000/year thanks to Accurate's ability to create customized packages.

Incentivized

• It could be a great ROI for those who are able to manage daily
• When not in use, overall contract terms still apply.
• Does need a good amount of time invested in using.

Incentivized