ACE Essentials vs. Bitdefender GravityZone

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ACE Essentials
Score 6.0 out of 10
N/A
ACE Essentials™ is an EQMS software for highly regulated industries. The vendor states this EQMS comes equipped with all the necessary Standard Operating Procedures (SOPs) so users have a compliant quality management system from day one. ACE Essentials™ includes document management; training management; deviation; investigation and CAPA management; design control; and risk management…N/A
Bitdefender GravityZone
Score 8.7 out of 10
N/A
Bitdefender GravityZone combines multiple security services into a single platform to reduce the cost of building a trusted environment for endpoints.N/A
Pricing
ACE EssentialsBitdefender GravityZone
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ACE EssentialsBitdefender GravityZone
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ACE EssentialsBitdefender GravityZone
Top Pros

No answers on this topic

Top Cons

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Features
ACE EssentialsBitdefender GravityZone
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
ACE Essentials
-
Ratings
Bitdefender GravityZone
8.6
58 Ratings
1% above category average
Anti-Exploit Technology00 Ratings9.054 Ratings
Endpoint Detection and Response (EDR)00 Ratings9.954 Ratings
Centralized Management00 Ratings8.258 Ratings
Hybrid Deployment Support00 Ratings6.137 Ratings
Infection Remediation00 Ratings9.853 Ratings
Vulnerability Management00 Ratings7.352 Ratings
Malware Detection00 Ratings9.958 Ratings
Best Alternatives
ACE EssentialsBitdefender GravityZone
Small Businesses
Polarion ALM
Polarion ALM
Score 9.2 out of 10
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
Medium-sized Companies
Polarion ALM
Polarion ALM
Score 9.2 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
Enterprises
Polarion ALM
Polarion ALM
Score 9.2 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ACE EssentialsBitdefender GravityZone
Likelihood to Recommend
-
(0 ratings)
8.9
(67 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
7.3
(2 ratings)
Support Rating
-
(0 ratings)
5.6
(54 ratings)
User Testimonials
ACE EssentialsBitdefender GravityZone
Likelihood to Recommend
PSC Biotech
No answers on this topic
Bitdefender
It just works. I have seen multiple viruses and malware get past other antivirus software like TrendMicro, Webroot, and Kaspersky. Bitdefender GravityZone always catches what others miss. It has a very light footprint when it comes to system resources. The centralized management console is nice, but I prefer the console before they redesigned the UI.
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Pros
PSC Biotech
No answers on this topic
Bitdefender
  • Once installed, Bitdefender [GravityZone] runs silently in the background with little to no need for user interaction.
  • The cloud-based console provides for easy computer management and deployment.
  • Bitdefender [GravityZone] is extremely flexible, with a policy-based system wherein different profiles can be created (i.e. a policy to deactivate the firewall, a policy to allow for admin control on a machine, etc.) and pushed out to individual computers.
  • Computers can be grouped into different categories, with different policies automatically deployed to each category.
  • Bitdefender [GravityZone] is relatively resource-light and runs well even on lower-end computers.
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Cons
PSC Biotech
No answers on this topic
Bitdefender
  • Who do I ask? This is my chief complaint is once the initial licenses were purchased through Bit Defender, there was no one to contact that could help navigate some of the initial questions I had with regard to specific policies to implement for our file server. The parent web site is, well, hard to navigate when one is trying to "learn" the system.
  • The second issue is in increasing the licenses. It took several days for the parent company (by contact and phone) to inform me that they could not increase the licenses and I would have to go through a private vendor. There was no intent to connect me to a vendor or provide a vendor list until I asked specifically. YET I continue to get email from the parent company reminding me to pay an annual fee for the licenses purchase through the private vendor. The parent company can see the number of licenses yet did not sell them to me.
  • Gravity Zone Dashboard, while excellent for those who have experience, is not particularly intuitive for those who have never used it. There does not seem to be a lot of documentation for those responsible for implementation.
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Likelihood to Renew
PSC Biotech
No answers on this topic
Bitdefender
It works. I rely heavily on my vendors to provide a product that works, is easy to implement, and that they support. As well as be a decent value for the money
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Usability
PSC Biotech
No answers on this topic
Bitdefender
The console is easy to use, but has grown to have a lot of functionality. The only challenge is that all functions (even disabled and not installed ones) are shown. It would be great if only the functions that are active would be visible.
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Support Rating
PSC Biotech
No answers on this topic
Bitdefender
Support is an area Bitdefender has always struggled with. While their products work great, the GravityZone dashboard is very technical in nature. If you aren't IT inclined, it could be difficult to setup. While most times support is helpful, we tend to work with them over email because of their very thick accent, they are hard to understand over the phone.
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Alternatives Considered
PSC Biotech
No answers on this topic
Bitdefender
We were a Kaspersky shop for years. Kaspersky was a resource hog and it didn't even block half of what was thrown at it. We had more outbreaks and more end-user complaints in a year of Kaspersky then we have had in almost three years of Bitdefender.
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Return on Investment
PSC Biotech
No answers on this topic
Bitdefender
  • The ROI for Bitdefender is hard to quantify except that it requires very little maintenance time from our staff.
  • We've spent no time troubleshooting user complaints or issues from users, so it has been a big time-saver over our previously used anti-malware software.
  • Bitdefender's customer service is usually pretty good and also very responsive, so I don't have to wait by the phone or to keep checking email to resolve a problem--although our issues have been mostly informational and not a problem with functionality.
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ScreenShots

ACE Essentials Screenshots

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