What users are saying about

AceProject

6 Ratings

Apptivo

4 Ratings

AceProject

6 Ratings
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Score 6.5 out of 101

Apptivo

4 Ratings
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Score 8 out of 101

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Likelihood to Recommend

AceProject

It is well suited if you have a specific work force or are working in a production or an assembly line style environment. It is also well suited if you have small teams that have to get out a certain amount of product in set periods of time. AceProjects is great for monitoring how long each individual spent on their specific task and subsequently how long the team took to complete their work.
Kyle Culpepper profile photo

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
No photo available

Feature Rating Comparison

Project Management

AceProject
3.2
Apptivo
Task Management
AceProject
5.0
Apptivo
Resource Management
AceProject
6.0
Apptivo
Gantt Charts
AceProject
3.0
Apptivo
Scheduling
AceProject
4.0
Apptivo
Workflow Automation
AceProject
1.0
Apptivo
Team Collaboration
AceProject
5.0
Apptivo
Support for Agile Methodology
AceProject
1.0
Apptivo
Support for Waterfall Methodology
AceProject
1.0
Apptivo
Document Management
AceProject
1.0
Apptivo
Email integration
AceProject
2.0
Apptivo
Mobile Access
AceProject
1.0
Apptivo
Timesheet Tracking
AceProject
8.0
Apptivo
Change request and Case Management
AceProject
4.0
Apptivo
Budget and Expense Management
AceProject
3.0
Apptivo

Professional Services Automation

AceProject
2.0
Apptivo
Project & financial reporting
AceProject
2.0
Apptivo

Sales Force Automation

AceProject
Apptivo
4.7
Customer data management / contact management
AceProject
Apptivo
8.7
Workflow management
AceProject
Apptivo
6.8
Territory management
AceProject
Apptivo
4.5
Opportunity management
AceProject
Apptivo
4.5
Integration with email client (e.g., Outlook or Gmail)
AceProject
Apptivo
6.0
Quote & order management
AceProject
Apptivo
1.0
Interaction tracking
AceProject
Apptivo
1.8
Channel / partner relationship management
AceProject
Apptivo
4.5

Customer Service & Support

AceProject
Apptivo
5.7
Case management
AceProject
Apptivo
7.7
Help desk management
AceProject
Apptivo
3.6

Marketing Automation

AceProject
Apptivo
4.5
Lead management
AceProject
Apptivo
4.5
Email marketing
AceProject
Apptivo
4.5

CRM Project Management

AceProject
Apptivo
7.3
Task management
AceProject
Apptivo
8.7
Billing and invoicing management
AceProject
Apptivo
4.5
Reporting
AceProject
Apptivo
8.7

Customization

AceProject
Apptivo
6.4
Custom fields
AceProject
Apptivo
6.4
Custom objects
AceProject
Apptivo
6.4

Security

AceProject
Apptivo
9.8
Single sign-on capability
AceProject
Apptivo
9.9
Role-based user permissions
AceProject
Apptivo
9.7

Platform

AceProject
Apptivo
9.7
Mobile access
AceProject
Apptivo
9.7

Pros

  • Time Tracking
  • Resource allocation
  • Easy to implement, small adoption curve.
Kyle Culpepper profile photo
  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
No photo available

Cons

  • Expand on data tracking
  • Improve report generation
  • Break out from just being a time clock manager.
Kyle Culpepper profile photo
  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
No photo available

Usability

No score
No answers yet
No answers on this topic
Apptivo2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
No photo available

Implementation

No score
No answers yet
No answers on this topic
Apptivo3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
No photo available

Alternatives Considered

Kyle Culpepper profile photo
Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!
No photo available

Return on Investment

  • We were able to track our production teams work and refine our methods to improve deliverable dates.
  • Once our staff reached a certain size the capability of the software began to lag. Diminishing returns.
  • The lack of reporting features made data regression and extrapolation difficult.
Kyle Culpepper profile photo
  • It cost us money.
  • We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.
No photo available

Pricing Details

AceProject

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
AceProject Editions & Modules
AceProject
Additional Pricing Details

Apptivo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Apptivo Editions & Modules
Apptivo
Edition
Starter
Free1
Premium
$101
Ultimate
$251
Enterprise
N/A
1. Per User per Month
Additional Pricing Details