What users are saying about

AceProject

6 Ratings

Tenrox

12 Ratings

AceProject

6 Ratings
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Score 6.5 out of 101

Tenrox

12 Ratings
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Score 4.5 out of 101

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Likelihood to Recommend

AceProject

It is well suited if you have a specific work force or are working in a production or an assembly line style environment. It is also well suited if you have small teams that have to get out a certain amount of product in set periods of time. AceProjects is great for monitoring how long each individual spent on their specific task and subsequently how long the team took to complete their work.
Kyle Culpepper profile photo

Tenrox

We have discovered over the last few years using Tenrox that we could adapt our needs or processes to fit in the Tenrox box rather than adapting Tenrox to fit in ours completely. I feel like Tenrox would be better suited for a company that has fewer clients and projects over the course of a year, as well as fewer users. We have approximately 350 clients, 21,077 projects in Tenrox at this exact moment (we close projects as we can), 188 active users currently, and 415,635 tasks (some of course assigned to now closed projects).
With this much information hosted through the Tenrox cloud server, we experience increased lag time frequently. This causes a lot of unwanted rejection towards Tenrox in our company.
No photo available

Feature Rating Comparison

Project Management

AceProject
3.2
Tenrox
3.7
Task Management
AceProject
5.0
Tenrox
3.0
Resource Management
AceProject
6.0
Tenrox
3.0
Gantt Charts
AceProject
3.0
Tenrox
8.0
Scheduling
AceProject
4.0
Tenrox
3.0
Workflow Automation
AceProject
1.0
Tenrox
2.0
Team Collaboration
AceProject
5.0
Tenrox
1.0
Support for Agile Methodology
AceProject
1.0
Tenrox
7.9
Support for Waterfall Methodology
AceProject
1.0
Tenrox
6.9
Document Management
AceProject
1.0
Tenrox
2.0
Email integration
AceProject
2.0
Tenrox
2.0
Mobile Access
AceProject
1.0
Tenrox
4.5
Timesheet Tracking
AceProject
8.0
Tenrox
2.0
Change request and Case Management
AceProject
4.0
Tenrox
5.2
Budget and Expense Management
AceProject
3.0
Tenrox
1.0

Professional Services Automation

AceProject
2.0
Tenrox
10.0
Project & financial reporting
AceProject
2.0
Tenrox
10.0
Invoicing
AceProject
Tenrox
10.0

Pros

  • Time Tracking
  • Resource allocation
  • Easy to implement, small adoption curve.
Kyle Culpepper profile photo
  • User interface on time entry is simple to use.
  • Reporting abilities are basically unlimited. If you put the information in to Tenrox, there is a way to report on it.
  • Customer Service/Support not only at implementation but even after [becoming] an established user.
  • Simple to set up new clients/projects/billing rules/rates/tasks/users/etc.
No photo available

Cons

  • Expand on data tracking
  • Improve report generation
  • Break out from just being a time clock manager.
Kyle Culpepper profile photo
  • The expense user interface and entry is not simple to use.
  • I would like to see all entries needed by a user if multiple licensing features are purchased to be available at one screen. For example, if you have time and expense licenses in Tenrox, then the user can make entries for both features on the same screen.
  • Ability to report on time and expense on the same reports without having to pay Tenrox for a custom report. You can only report on time or on expense. To get the information on one combined report, you have to have a custom report created.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Tenrox7.0
Based on 6 answers
It is out of my control. My corporate office could develop a system to combine Tenrox and the in-house system in order to have it all in the same place and no longer be going back and forth between the two. If they create a system that works and can be used by all users in all locations without issues, then we would not be able to use Tenrox any longer.
No photo available

Usability

No score
No answers yet
No answers on this topic
Tenrox8.0
Based on 1 answer
I feel like if the user interface could combine time and expense for users to be entered on one screen rather than two completely separate locations it would greatly improve usability. If the expense entry process could be improved completely, it would greatly improve the usability as well. Everything else within Tenrox, makes everything very user friendly.
No photo available

Support

No score
No answers yet
No answers on this topic
Tenrox9.0
Based on 1 answer
The support team is always very helpful and strives to ensure they have met your needs and corrected your issues in a timely manner. If they need more information or cannot recreate the issue themselves, then they will follow-up to gather the necessary data themselves. They are constantly striving to meet the needs of all users and understand so many different industries and types of environments out there, it is very impressive.
No photo available

Implementation

No score
No answers yet
No answers on this topic
Tenrox9.0
Based on 1 answer
The main thing with implementation is to make sure you have taken full advantage of the "sandbox testing" site that Tenrox provides to you during development. Try out every scenario you can think of, have other people enter information if needed, so that you can make sure you have not missed any big items. If you have the opportunity, roll out implementation to small groups of users. Depending on how your company is set up, I would choose groups that are not all in the same department so that you can address questions across all areas before adding in more users in the next wave of implementation.
No photo available

Alternatives Considered

Kyle Culpepper profile photo
The Tenrox software looks and feels older and is not as user friendly! Harvest, for example, is an upgraded version that is easier to track and compile. This is what I'm comparing it to and it's not even close! We only selected Tenrox because it was cheaper and we had a connection in the company with someone at Tenrox to use that platform. We are currently looking for a change.
No photo available

Return on Investment

  • We were able to track our production teams work and refine our methods to improve deliverable dates.
  • Once our staff reached a certain size the capability of the software began to lag. Diminishing returns.
  • The lack of reporting features made data regression and extrapolation difficult.
Kyle Culpepper profile photo
  • Tenrox has caused headaches across offices and the frustrations with reporting is huge. It's been great to have a starting point to track hours and try to see what is billable and non-billable, but after this was implemented across our company where are seeing the negative ROI as its been so difficult to pull these reports accurately across teams, individuals, and clients!
No photo available

Pricing Details

AceProject

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Tenrox

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details